MIS 180 Nitsch Exam 1 Questions With All
Correct & Verified Answers
Data Correct answer-Raw facts that describe the characteristics of an event or object
Structured Data Correct answer-Stored in a traditional system i.e. database, spreadsheet
Machine Generated Structured Data Correct answer-i.e. sensor data, point-of-sale data, web log
data
Human-generated Correct answer-I.e. input data, click-stream data, gaming data
unstructured data Correct answer-Not defined and does not follow a specified format
Machine-generated unstructured data Correct answer-includes satellite images, scientific
atmosphere data, and radar data
Human generated unstructured data Correct answer-photos, video, audio, texting, tweeting,
clicking "like," web searches, email, phone calls, online purchases, social networking
Information Correct answer-Data converted into a meaningful and useful context
Business Intelligence Correct answer-Information collected from multiple sources such as
suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and
relationships for strategic decision making
Analytics Correct answer-the science of fact-based decision making
Predictive Analytics Correct answer-extracts information from data and uses it to predict future
trends and identify behavioral patterns
Behavioral Analytics Correct answer-uses data about people's behaviors to understand intent and
predict future actions
knowledge Correct answer-Skills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
Value Chain Analysis Correct answer-Determining what adds value to a firm for its customers and
what reduces value for its customers
Creates competitive advantages
A feature of a product or service on which customers place a greater value than they do on similar
offerings from competitors
They provide the same product or service either at a lower price or with additional value that can
fetch premium prices
Typically temporary, because competitors often quickly seek ways to duplicate them
SWOT analysis Correct answer-strengths, weaknesses, opportunities, threats
😢
, Porter's Five Forces Correct answer-threat of entry, threat of substitute, supplier power, buyer
power, and competitive rivalry
Porter's 3 Generic Strategies Correct answer-broad cost leadership, broad differentiation, focused
strategy
Stakeholder Correct answer-A person or organization with an interest in a particular place or issue.
Order of Operations in MIS Correct answer-Operational->Managerial->Strategic
Operational Correct answer-Lower management
Internal, functional
Short term
Structured and repetitive
Information
TPS - automation
Managerial Correct answer-Middle management
Internal and cross functional
Short term, daily, monthly, yearly
semi structured
Business intelligence
Decision support system - streamline
Strategic Correct answer-Senior managements
External
Long term- yearly and multiyear
Unstructured and nonrecurring
Knowledge
Critical Success Factors Correct answer-Steps to achieve goals and objectives
Example of technology- PeopleSoft
Increase Customer Satisfaction
Percentage of the help desk calls answered in the first minute
How many product returns
Average customer spending
EX- To improve graduation rates
Key Performance Indicators Correct answer-Quantifiable metrics a company uses to evaluate
progress toward Critical Success Factors
EX- Average grades by course and gender, student dropout rates by gender and major
Efficiency Metrics Correct answer-How well the system works when you need it to work
Throughput
Transaction speed
System availability
Information accuracy
Response time
Effectiveness Metrics Correct answer-usability, customer satisfaction, conversion rates, financial
Correct & Verified Answers
Data Correct answer-Raw facts that describe the characteristics of an event or object
Structured Data Correct answer-Stored in a traditional system i.e. database, spreadsheet
Machine Generated Structured Data Correct answer-i.e. sensor data, point-of-sale data, web log
data
Human-generated Correct answer-I.e. input data, click-stream data, gaming data
unstructured data Correct answer-Not defined and does not follow a specified format
Machine-generated unstructured data Correct answer-includes satellite images, scientific
atmosphere data, and radar data
Human generated unstructured data Correct answer-photos, video, audio, texting, tweeting,
clicking "like," web searches, email, phone calls, online purchases, social networking
Information Correct answer-Data converted into a meaningful and useful context
Business Intelligence Correct answer-Information collected from multiple sources such as
suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and
relationships for strategic decision making
Analytics Correct answer-the science of fact-based decision making
Predictive Analytics Correct answer-extracts information from data and uses it to predict future
trends and identify behavioral patterns
Behavioral Analytics Correct answer-uses data about people's behaviors to understand intent and
predict future actions
knowledge Correct answer-Skills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
Value Chain Analysis Correct answer-Determining what adds value to a firm for its customers and
what reduces value for its customers
Creates competitive advantages
A feature of a product or service on which customers place a greater value than they do on similar
offerings from competitors
They provide the same product or service either at a lower price or with additional value that can
fetch premium prices
Typically temporary, because competitors often quickly seek ways to duplicate them
SWOT analysis Correct answer-strengths, weaknesses, opportunities, threats
😢
, Porter's Five Forces Correct answer-threat of entry, threat of substitute, supplier power, buyer
power, and competitive rivalry
Porter's 3 Generic Strategies Correct answer-broad cost leadership, broad differentiation, focused
strategy
Stakeholder Correct answer-A person or organization with an interest in a particular place or issue.
Order of Operations in MIS Correct answer-Operational->Managerial->Strategic
Operational Correct answer-Lower management
Internal, functional
Short term
Structured and repetitive
Information
TPS - automation
Managerial Correct answer-Middle management
Internal and cross functional
Short term, daily, monthly, yearly
semi structured
Business intelligence
Decision support system - streamline
Strategic Correct answer-Senior managements
External
Long term- yearly and multiyear
Unstructured and nonrecurring
Knowledge
Critical Success Factors Correct answer-Steps to achieve goals and objectives
Example of technology- PeopleSoft
Increase Customer Satisfaction
Percentage of the help desk calls answered in the first minute
How many product returns
Average customer spending
EX- To improve graduation rates
Key Performance Indicators Correct answer-Quantifiable metrics a company uses to evaluate
progress toward Critical Success Factors
EX- Average grades by course and gender, student dropout rates by gender and major
Efficiency Metrics Correct answer-How well the system works when you need it to work
Throughput
Transaction speed
System availability
Information accuracy
Response time
Effectiveness Metrics Correct answer-usability, customer satisfaction, conversion rates, financial
