NHA CCMA Exam, Medical Assistant Certification,
NHA CCMA Test Bank, Certified Clinical Medical
Assistant, CCMA Questions and Answers, NHA
Exam Prep, Medical Assistant Study Guide
Which of the following routes should be used for an insulin injection?
A. Intradermal
B. Subcutaneous
C. Intravenous
D. Intramuscular –
ANS :subcutaneous
A patient is angry and confused about a large medical bill. The medical assistant should take
which of the following actions?
A. Refer the patient to the security resource officer.
B. Have the patient write down the complaint.
C. Call the police and notify the office manager.
D. Listen to the patient and try to resolve the problem.
- ANS :Listen to the patient and try to resolve the problem
A BOMB 1
, Exam
A medical assistant is a provider's office is cleaning a patient's jagged, contaminated wound.
Which of the following actions should the medical assistant take?
A. Irrigate the wound with sterile normal saline.
B. Insert liquid bandage into the wound.
C. Wash the wound with soap and warm water.
D. Apply microporous tape to the wound.
- ANS :Irrigate the wound with sterile normal saline
The partner of a patient comes into the office demanding to know what the patient was
seen for and why he was charged for the visit. What is the best way for the medical assistant
to handle this situation when no Authorization to Release Health Information is on file?
A. Advise him that privacy regulations prevent releasing patient information regardless of his
relationship to the patient.
B. Verbally share the patient information with him since he is the subscriber on the patient's
medical insurance.
C. Reassure him that he has nothing to worry about since his partner's visit was only a follow
up to a minor surgery.
D. Instruct him to provide proof of identity prior to providing the requested information. –
ANS :Advise him that privacy regulations prevent releasing patient information regardless of
his relationship to the patient
A medical assistant schedules three patients to arrive at the same time for each hour of the
day, and each patient is seen in the order they arrive. Which scheduling style is the assistant
using?
A BOMB 2
, Exam
A. Wave
B. Double booking
C. Advance booking
D. Grouping
- ANS :wave
Giving the patient adequate information concerning the method, risk, and consequences
prior to a procedure is called __________.
A. confidentiality
B. tort
C. informed consent
D. the right to know
- ANS :Informed consent
A provider has prescribed a pulse oximetry reading on a patient. Which of the following is an
acceptable way for the medical assistant to obtain this reading?
A. Clip the probe to the patient's earlobe.
B. Tape the probe to the patient's wrist.
C. Position the probe within 2 inches of the patient's heart.
D. Place the probe on the dorsal side of the patient's chest.
A BOMB 3
, Exam
- ANS :clip the probe to the patient's earlobe
A patient comes into the provider's office and reports intimate partner abuse. Which of the
following actions should the medical assistant take to assist this patient?
A. Share personal experience with the patient.
B. Refer the patient to another provider.
C. Provide a list of relevant community organizations.
D. Counsel the patient on the situation.
- ANS :Provide a list of revelant community organizations
A medical assistant should recognize and report to the provider that which of the following
patients has an apical pulse rate outside of the expected reference range?
A. A 6 week old infant who has a heart rate of 80/min.
B. A 6 year old child who has a heart rate of 80/min.
C. A 16 year old patient who has a heart rate of 80/min.
D. A 60 year old patient who has a heart rate of 80/min.
- ANS :A 6 week old infant who has a heart rate of 80/ min
Which of the following should a medical assistant do when preparing a blood specimen for
transport to an outside laboratory?
A BOMB 4