Business Processes and ERP Exam 1
Questions and Answers 100% Pass
Which of the following are steps within a generic business process of an organization?
-payment
-trigger
-shipment
-outcome
-confirmation - ANS trigger and outcome.
which processes focus primarily on people and projects?
-financial accounting processes
-procurement process
-production process
-human capital management processes
-project management processes - ANS human capital management processes and project
management processes.
which of the following activities are related to the inventory and warehouse management
process?
-issues materials
-receive materials
-prepare for storage
-store materials
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-locate materials - ANS all of the following are related to the inventory and warehouse
management process.
which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process? - ANS silo
effect.
what are the typical functions or departments found in a modern organization? -
ANS purchasing.
operations/production.
warehouse.
sales and marketing.
research and development.
finance and accounting.
human resources.
information systems.
the integrated business processes that companies use to perform their work cut across the silos
___. - ANS horizontally.
no single group or function is responsible for their execution. - ANS cross functional.
workers complete their tasks in their functional "silos" without regard to the consequences for
the other components in the process. - ANS silo effect.
systems that support end-to-end processes are called ___, and they are essential to the
efficient and effective execution and management of business process. - ANS enterprise
systems (ES).
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the ___ of an enterprise system refers to the technical structure of the software, the way that
users interact with the software, and the ways the software is physically managed on computer
hardware. - ANS architecture.
most modern enterprise systems have either a ___ architecture or a ___ architecture. -
ANS three-tier client server; service-oriented.
which of the following statements about business processes is true?
-they are executed across multiple functions
-they are initiated by some type of trigger
-they involve multiple steps
-all of the above
-none of the above - ANS all of the above.
which term represents a set of tasks or related activities that produce desired outcomes? -
ANS business process.
which process involves the actual creation of the products? - ANS production process.
which process supports the design and development of products from the initial product idea
stage through the discontinuation of the product? - ANS lifecycle data management.
which process is used to plan and execute large projects such as the construction of a new
factory or the production of complex products such as airplanes? - ANS project management.
___ is concerned with matching the demand for materials in the organization with the supply. -
ANS material planning.
which of the following is concerned with the storage and movement of materials?
-business planning
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