HROB 101 EXAM WITH 100% VERIFIED SOLUTIONS!!
Organizational behavior (OB) - ANSWER is defined as the systematic study and
application of knowledge about how individuals and groups act within the organizations
where they work.
hypothesis - ANSWER Tentative guesses or hunches for an expected observation,
phenomenon, or scientific problem that can be tested
• Variables - ANSWER Entities that can take on different values.
• Survey - ANSWER Research tools used to elicit respondents' reactions to specific
question
• Field study - ANSWER Research conducted in actual organizations. They may include
observation, interviews, surveys, or experiments.
• Experimental design - ANSWER A study having a group that receives a treatment and a
comparison group that receives no treatment.
• Control group - ANSWER A group that does not receive any experimental manipulation
so it can be compared to a treatment group.
• Treatment Group - ANSWER A group that receives experimental manipulation.
• Lab study - ANSWER Research conducted under controlled conditions and may
include observation, interviews, surveys, or experiments.
• Case studies - ANSWER are in-depth descriptions of a single industry or company.
,• Generalize - ANSWER The likelihood that findings in a given study would be found in
another setting or study.
1. The following were the top five personal qualities/skills: - ANSWER 1. Communication
skills (verbal and written)
2. Honesty/integrity
3. Interpersonal skills (relates well to others)
4. Motivation/initiative
5. Strong work ethic
• Meta-analysis - ANSWER The process of summarizing research findings from studies
on related topics.
• Reliability - ANSWER The consistency of measurement
• Validity - ANSWER the truth of the measurement
• Correlations - ANSWER Measures the strength of the relationship between two
variables.
• Causation - ANSWER The act of making something happen.
• Datum - ANSWER The term that refers to a single observation.
• Data - ANSWER The term used to describe multiple observations and is always plural
(as if you were using the word numbers).
• Employee engagement - ANSWER A person who is fully involved in and enthusiastic
,about their work is engaged
• Triple bottom line - ANSWER Evaluating organizations against three performance
criteria including economic, social, and environmental viability.
• Sustainable business practices - ANSWER are those that meet the present needs
without compromising the needs of future generations
• Outsourcing - ANSWER An organization asking an outside organization to perform
functions that could have been performed by itself.
• Offshoring - ANSWER Refers to some or all of a business process being moved from
one country to another country.
• Diversity - ANSWER refers to the ways in which people are similar or different from
each other.
• Similarly-attraction phenomenon: - ANSWER The tendency to be more attracted to
individuals who are similar to us.
• Surface- level diversity - ANSWER includes traits that are highly visible to us and those
around us, such as race, gender, and age
• deep-level diversity - ANSWER which includes values, beliefs, and attitudes. We want
to interact with those who share our values and attitudes, but when we meet people for
the first time, we have no way of knowing whether they share similar values.
• A fault line: - ANSWER is an attribute along which a group is split into subgroups.
• Stereotypes - ANSWER are generalizations about a particular group of people.
, • Glass ceiling - ANSWER .The situation that some qualified employees are prevented
from advancing to higher level positions due to factors such as discrimination. Glass
ceiling is often encountered by women and minorities.
• Affimative action - ANSWER Policies designed to recruit, promote, train, and retain
employees belonging to a protected class.
• Culture - ANSWER refers to values, beliefs, and customs that exist in a society
• Anexpatriate - ANSWER is someone who is temporarily assigned to a position in a
foreign country.
• Individualistic cultures - ANSWER are cultures in which people define themselves as an
individual and form looser ties with their groups
• Collectivist cultures - ANSWER are cultures where people have stronger bonds to their
groups and group membership forms a person's self-identity.
• Power distance - ANSWER refers to the degree to which the society views an unequal
distribution of power as acceptable
• Uncertainty avoidance - ANSWER refers to the degree to which people feel threatened
by ambiguous, risky, or unstructured situations
• Masculine cultures - ANSWER are cultures that value achievement, competitiveness,
and acquisition of money and other material objects
• ,feminine cultures - ANSWER are cultures that value maintaining good relationships,
caring for the weak, and emphasizing quality of life.
• Cultural intelligence - ANSWER is a person's capability to understand how a person's
Organizational behavior (OB) - ANSWER is defined as the systematic study and
application of knowledge about how individuals and groups act within the organizations
where they work.
hypothesis - ANSWER Tentative guesses or hunches for an expected observation,
phenomenon, or scientific problem that can be tested
• Variables - ANSWER Entities that can take on different values.
• Survey - ANSWER Research tools used to elicit respondents' reactions to specific
question
• Field study - ANSWER Research conducted in actual organizations. They may include
observation, interviews, surveys, or experiments.
• Experimental design - ANSWER A study having a group that receives a treatment and a
comparison group that receives no treatment.
• Control group - ANSWER A group that does not receive any experimental manipulation
so it can be compared to a treatment group.
• Treatment Group - ANSWER A group that receives experimental manipulation.
• Lab study - ANSWER Research conducted under controlled conditions and may
include observation, interviews, surveys, or experiments.
• Case studies - ANSWER are in-depth descriptions of a single industry or company.
,• Generalize - ANSWER The likelihood that findings in a given study would be found in
another setting or study.
1. The following were the top five personal qualities/skills: - ANSWER 1. Communication
skills (verbal and written)
2. Honesty/integrity
3. Interpersonal skills (relates well to others)
4. Motivation/initiative
5. Strong work ethic
• Meta-analysis - ANSWER The process of summarizing research findings from studies
on related topics.
• Reliability - ANSWER The consistency of measurement
• Validity - ANSWER the truth of the measurement
• Correlations - ANSWER Measures the strength of the relationship between two
variables.
• Causation - ANSWER The act of making something happen.
• Datum - ANSWER The term that refers to a single observation.
• Data - ANSWER The term used to describe multiple observations and is always plural
(as if you were using the word numbers).
• Employee engagement - ANSWER A person who is fully involved in and enthusiastic
,about their work is engaged
• Triple bottom line - ANSWER Evaluating organizations against three performance
criteria including economic, social, and environmental viability.
• Sustainable business practices - ANSWER are those that meet the present needs
without compromising the needs of future generations
• Outsourcing - ANSWER An organization asking an outside organization to perform
functions that could have been performed by itself.
• Offshoring - ANSWER Refers to some or all of a business process being moved from
one country to another country.
• Diversity - ANSWER refers to the ways in which people are similar or different from
each other.
• Similarly-attraction phenomenon: - ANSWER The tendency to be more attracted to
individuals who are similar to us.
• Surface- level diversity - ANSWER includes traits that are highly visible to us and those
around us, such as race, gender, and age
• deep-level diversity - ANSWER which includes values, beliefs, and attitudes. We want
to interact with those who share our values and attitudes, but when we meet people for
the first time, we have no way of knowing whether they share similar values.
• A fault line: - ANSWER is an attribute along which a group is split into subgroups.
• Stereotypes - ANSWER are generalizations about a particular group of people.
, • Glass ceiling - ANSWER .The situation that some qualified employees are prevented
from advancing to higher level positions due to factors such as discrimination. Glass
ceiling is often encountered by women and minorities.
• Affimative action - ANSWER Policies designed to recruit, promote, train, and retain
employees belonging to a protected class.
• Culture - ANSWER refers to values, beliefs, and customs that exist in a society
• Anexpatriate - ANSWER is someone who is temporarily assigned to a position in a
foreign country.
• Individualistic cultures - ANSWER are cultures in which people define themselves as an
individual and form looser ties with their groups
• Collectivist cultures - ANSWER are cultures where people have stronger bonds to their
groups and group membership forms a person's self-identity.
• Power distance - ANSWER refers to the degree to which the society views an unequal
distribution of power as acceptable
• Uncertainty avoidance - ANSWER refers to the degree to which people feel threatened
by ambiguous, risky, or unstructured situations
• Masculine cultures - ANSWER are cultures that value achievement, competitiveness,
and acquisition of money and other material objects
• ,feminine cultures - ANSWER are cultures that value maintaining good relationships,
caring for the weak, and emphasizing quality of life.
• Cultural intelligence - ANSWER is a person's capability to understand how a person's