Test Bank For Introduction To Information Systems 4th Canadian Edition By Rainer All Chapters ||Complete A+ Guide

Test Bank for
d e s a Introduction
d e s a d e s a d e s a to d e s a Information d e s a Systems, 1
Fourth Canadian
Introduction To Information Systems 4th Canadian Ed By
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Rainer - Test Bank
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,Case 2


Case Appendix des a




Case d e s a Distribution d e s a and d e s a Index

The following
d e s a provides a list of the cases provided
d e s a in this Appendix,
d e s a and
d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a



the
d e s a Chapters or
d e s a Technology Guides to which the
d e s acase pertains.
d e s a Use these desa d e s a d e s a d e s a d e s a d e s a d e s a d e s a



cases
d e s a as assignments, midterm
d e s a questions
d e s aor final examination questions. d e s a d e s a d e s a d e s a d e s a desa



The Case Appendix contains the entire case with references
d e s a d e s a to the chapters or
d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a



technology guides to which they
d e s a pertain.
d e s a You will find a
d e s a suggested
d e s a solutions desa d e s a d e s a d e s a d e s a d e s a d e s a d e s a



below.
d e s a




Case d e s a Title 1 2 3 4 5 6 7 8 9 10 11 12 13 TG TG TG TG TG5
1
desa 2 desa 3
desa 4
desa




BestPay x X X X

Camelot d e s a Industries X X X

East d e s a General d e s a Hospital X

Globoha d e s a Company X

Internal Audit Summer desa desa x X X
Job
desa


x
Lovely Hands d e s a X X X X
Company
d e s a




Men d e s a R d e s a US X

,Test Bank for
d e s aIntroduction
d e s a d e s a d e s a to d e s a Information d e s a Systems, 3
Fourth Canadian


Note that d e s a d e s a these cases have questions that apply
d e s a d e s a d e s a d e s a d e s a d e s a to multiple chapters. Suggested
d e s a d e s a d e s a



solutions
d e s a d e s a are provided below. Cases
d e s a are
d e s alisted desa d e s a d e s a d e s a below alphabetically
d e s a by case d e s a d e s a



name.
d e s a

, Case 4


BestPay

BestPay Inc. is an
d e s aonline service provider
d e s a of payroll
d e s a processing in
d e s aWinnipeg, d e s a d e s a d e s a d e s a d e s a d e s a d e s a



Manitoba,
d e s a with over 125,000 customers.
d e s a A review of the
d e s a web site reveals
d e s a desa d e s a d e s a d e s a d e s a d e s a d e s a d e s a



that
d e s a the organization
d e s a is full service:
d e s a you can purchase payroll software, or
d e s a d e s a d e s a d e s a d e s a d e s a d e s a desa d e s a



access
d e s a systems online. BestPay
d e s a provides payroll, human
d e s a resources, retirement d e s a d e s a d e s a d e s a d e s a d e s a



planning
d e s a and tax services. d e s a d e s a desa



Employees can even log on and use the systems as an internet-based
d e s a d e s a d e s a time clock.
d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a




Required:

A) For each of the five strategies for competitive advantage, describe the
d e s a d e s a d es a d e s a d e s a d e s a d e s a d e s a d e s a d e s a d e s a strategy,
and explain how BestPay could
d e s a d e s a implement the strategy.
d e s a (10 marks, d e s a desa d e s a d e s a d e s a d e s a d e s a d e s a 20
minutes)
d e s a



Suggested Solution: Chapter 2, Competitive Advantages and Strategic
desa desa d es a desa d e s a d e s a desa



Information Systems
d e s a Level: Medium desa d e s a d e s a




Strategy for d e s a d e s a Competitive
How BestPay could implement the
d e s a Advantage d e s a - d e s a d e s a d e s a d e s a


description
d e s a strategy -- d e s a d e s a d e s a



lots of possible examples – some d e s a d e s a d e s a d e s a d e s a



are shown below d e s a d e s a desa



Cost leadership strategy - Produce products
desa desa Use IT where possible
d es a to
desa offer desa d e s a d e s a d e s a d e s a d e s a



and/or services
desa atdesa the lowest cost in
d e s a products and services,
d e s a to continue to
d e s a d e s a d e s a d e s a d e s a desa d e s a d e s a d e s a



the
d e s a industry d e s a provide full and excellent service to d e s a d e s a d e s a d e s a desa d e s a



customers with both time and cost d e s a d e s a d e s a d e s a d e s a d e s a



efficiency
Differentiation strategy - Offer different
d e s a Offer all the company‟s systems to customers by
d e s a d e s a d e s a desa desa desa desa desa desa desa



products, services, or product features than
d e s a desa cloud computing. Emphasize not only the
desa desa desa desa d e s a desa desa desa desa desa



your competitors
desa desa cost effectiveness of pay-per-use, but also desa desa d e s a desa desa desa



the flexibility of use anywhere, anytime desa desa d e s a desa desa d e s a



capability to meet the needs of busy, desa d e s a desa desa d e s a d e s a d e s a



dispersed or mobile clients. d e s a d e s a d e s a d e s a



Innovation strategy - Introduce
d e s a new In addition
d e s ato the above example
d e s a for d e s a d e s a d e s a d e s a d e s a d e s a d e s a



products
d e s a and services, add new features
d e s a Differentiation, offer
desa additional,
desa cloud- desa desa d e s a desa d e s a d e s a



to existing products and services,
desa desa or
desa based HR services
desa such as self-
desa serve d e s a d e s a d e s a d e s a d e s a desa d e s a



develop
d e s a new ways to produce
d e s a them employee
d e s a benefits systems,
d e s a HR d e s a d e s a d e s a d e s a d e s a d e s a



records storage and other IT systems. d e s a desa d e s a d e s a d e s a d e s a



Bestpay could also make their d e s a d e s a d e s a desa d e s a



Cloud based services available to d e s a d e s a d e s a d e s a d e s a



businesses and organizations of all desa d e s a d e s a d e s a d e s a



sizes. d e s a



Operational effectiveness strategy d e s a - BestPay could make use of CRM
d e s a d e s a d e s a d e s a d e s a d e s a d e s a



Improve the manner
d e s a in which
d e s a a desa systems to help them better manage
d e s a d e s a d e s a d e s a desa d e s a desa d e s a d e s a



firm
d e s a executes its internal business
d e s a customer accounts, deal with customer
d e s a desa desa d e s a d e s a d e s a d e s a desa



processes
d e s a so that it performs
d e s a inquiries
d e s a and problems
d e s a d e s a d e s a d e s a d e s a



these activities
d e s a more
desa effectively than d e s a d e s a d e s a



its
d e s a rivals d e s a



Customer orientation strategy - Concentrate
desa Refer to examples for Operational Effectiveness,
desa desa desa desa desa desa desa desa



on making
desa desa customers happy d e s a Differentiation and Innovation
d e s a strategies desa d e s a d e s a d e s a