ANSWERS RATED A+
✔✔Shannon Delgado is one of your top customers. She calls you one week before the
event with the following question:
"I just remembered that at last year's event, you promised me a $100 discount on my
registration fee because I was the top contributor to the silent auction. Since I already
paid the $600 registration fee, can you just refund my credit card?"
What do you do?
1. Use the Adjust Order Amount action to change the price to $500; this will
automatically trigger a refund transaction to her card on file
2. Use the Adjust Order Amount action to change the price to $100; this will
automatically trigger a refund transaction to her card on file
3. Use the Adjust Order Amount action to change the price to $500; then use the Submit
Refund Action to refund to her credit card on file
4. Use the Adjust Order Amount action to change the price to $100; then use the Submit
Refund Action to refund to her credit card - ✔✔Use the Adjust Order Amount action to
change the price to $500; then use the Submit Refund Action to refund to her credit
card on file
✔✔What is the purpose of a Summary View?
I. To provide quick access to event-related numerical data
II. To retrieve a tally, like how many people said they have a dietary concern
III. To provide a graph of your event data that can be exported as an image
IV. To quickly generate a table of event data; when clicked, it will perform a filtered
search of relevant Invitees & Registrants
1. I only
2. I and II only
3. I and IV only
4. I, II, III, and IV - ✔✔I, II, III, and IV
To provide quick access to event-related numerical data
II. To retrieve a tally, like how many people said they have a dietary concern
III. To provide a graph of your event data that can be exported as an image
IV. To quickly generate a table of event data; when clicked, it will perform a filtered
search of relevant Invitees & Registrants
✔✔Match the following scenario to the best report. (Registrants, email summary,
Agenda Items-Registration Items, Answer Details by Question, Invitees and
Registrants)
, *You need a list of all the Sponsors registered for the event to send to your colleague
*You want to know how many of the event emails made it to their recipients and how
many people opened them
*You want to see a report with the name of each item along with the capacity, number of
people registered and remaining capacity
*You need to see each registrant with their responses to the registration questions
*You want to know if anyone owes you money or if any refunds need to be made -
✔✔1.Registrants
2.email summary
3.Agenda Items-Registration Items
4.Answer Details by Question
5.Invitees and Registrants
✔✔Why would you want to create a new report instead of a standard report?
1. To choose from a list of report templates and add required contact information
2. To have the ability to save the report in your account
3. To have the ability to: pick fields that will be added in the report and add and edit
filters
4. To have the ability to report on financial information - ✔✔To have the ability to: pick
fields that will be added in the report and add and edit filters
✔✔You are inviting the following people to your event and want to create a namebadge:
· Jonathan Rajmukdam (VIP)
· Jane Ghert (General)
· Elizabeth Jenkins-Woods (General)
· Li Cho (Speaker)
What is the most efficient way to make sure that everyone's information fits neatly on
your badges?
1. Create two name badges, one for people with long names and one for people with
short names; when printing, select the names on your list based on length
2. Create one name badge and use the Dynamic Resizing feature on their name and
title data tags; when printing, Cvent will automatically change the size of the field so it
fits on the badge
3. Create one name badge; use the Conditional Text feature to add or remove the title
from the badge based on its length
4. None of the above - ✔✔Create one name badge and use the Dynamic Resizing
feature on their name and title data tags; when printing, Cvent will automatically change
the size of the field so it fits on the badge
✔✔How can OnArrival be used to track event participation?