IHI (QI 202 AND PS 201) EXAM
QUESTIONS WITH VERIFIED
SOLUTIONS
with which of their following statements would you agree? - ANSWER-care has become
more complex and specialized during the last 40 years
which of the following should you keep in mind as your hospital redesigns the way it
handles knee replacements? - ANSWER-how system components are integrated with
one another is as important as how well they function independently
which of the following is typically true of weak signals? - ANSWER-they can combine
with other humans or environmental factors to result in catastrophe
the term normalized deviance refers to - ANSWER-acceptance of events that are
initially allowed because no catastrophic harm appears to result
you meet with the nurse administrator responsible for improvements when issues in the
process of care are identified by those on wards ... the primary reason your meeting is
unlikely to lead to an adequate solution is? - ANSWER-the nurse administrator did not
have the appropriate span of responsibility to engage the system components needed
to solve the problem
root cause analyses (RCA2) can be useful in health care because - ANSWER-they help
identify system failures that can be corrected
the team conducting the rca of the wrong site surgery realizes that one contributing
factor was the pressure on surgical teams to start and end surgeries on time ... vincent's
seven categories - ANSWER-organizational and management factors
which scenario calls for a rca - ANSWER-a social worker catches a patient who is falling
out of bed
which is an important approach when conducting a rca - ANSWER-use categories to
organize events that led to errors
quinn has a congenital heart malformation... accidentally given a tenfold dose of
heparin... no permanent injuries... as they assemble the team for the rca, it is crucial
that they do the following - ANSWER-create a team of members who fulfill several roles
QUESTIONS WITH VERIFIED
SOLUTIONS
with which of their following statements would you agree? - ANSWER-care has become
more complex and specialized during the last 40 years
which of the following should you keep in mind as your hospital redesigns the way it
handles knee replacements? - ANSWER-how system components are integrated with
one another is as important as how well they function independently
which of the following is typically true of weak signals? - ANSWER-they can combine
with other humans or environmental factors to result in catastrophe
the term normalized deviance refers to - ANSWER-acceptance of events that are
initially allowed because no catastrophic harm appears to result
you meet with the nurse administrator responsible for improvements when issues in the
process of care are identified by those on wards ... the primary reason your meeting is
unlikely to lead to an adequate solution is? - ANSWER-the nurse administrator did not
have the appropriate span of responsibility to engage the system components needed
to solve the problem
root cause analyses (RCA2) can be useful in health care because - ANSWER-they help
identify system failures that can be corrected
the team conducting the rca of the wrong site surgery realizes that one contributing
factor was the pressure on surgical teams to start and end surgeries on time ... vincent's
seven categories - ANSWER-organizational and management factors
which scenario calls for a rca - ANSWER-a social worker catches a patient who is falling
out of bed
which is an important approach when conducting a rca - ANSWER-use categories to
organize events that led to errors
quinn has a congenital heart malformation... accidentally given a tenfold dose of
heparin... no permanent injuries... as they assemble the team for the rca, it is crucial
that they do the following - ANSWER-create a team of members who fulfill several roles
