©JASONMcCONNELL 2025 ALL RIGHTS RESERVED
CFI FOI Exam Questions and Answers
100% Pass
What is the definition of *Human Behavior*? - ANS The product of factors that cause people
to act in predictable ways.
What are the basic human needs?
and how are they important to the instructor-student relationship? - ANS *Physical*- can't
concentrate
*Security*- can't concentrate
*Belonging*- out of normal surrounding, more need for
*Self-esteem*- results in self-confidence, ..., knowledge
*Cognitive*- control what is going on around them
*Aesthetic*- he or she simply likes it
*Self-actualization*- achieve potential greatest challenge
What are defense mechanisms? - ANS Subconscious ego-protecting reactions to unpleasant
situations.
What are the 8 common defense mechanisms that may apply to students?
DR FDR CPR - ANS *D*enial
*R*epression
1
, ©JASONMcCONNELL 2025 ALL RIGHTS RESERVED
*F*antasy
*D*isplacement
*R*eaction Formation
*C*ompensation
*P*rojections
*R*ationalization
Explain the defense mechanism of *Denial* - ANS A refusal to accept external reality
because it is too threatening. Denial is the refusal to acknowledge what has happened, is
happening, or will happen.
Explain the defense mechanism of *Repression* - ANS A person places uncomfortable
thoughts into inaccessible areas of the unconscious mind.
Explain the defense mechanism of *Fantasy* - ANS A student engages in daydreaming about
how things should be rather than doing anything about how things are.
Explain the defense mechanism of *Displacement* - ANS An unconscious shift of emotion,
affect, or desire from the original object to a more acceptable, less-threatening substitute.
Kicking the dog or taking it out on a spouse.
Explain the defense mechanism of *Reaction Formation* - ANS Faking a belief opposite to
the true belief opposite the true belief because the true belief causes anxiety.
Explain the defense mechanism of *Compensation* - ANS Students often attempt to disguise
the presence of a weak or undesirable quality by emphasizing a more positive one.
2
, ©JASONMcCONNELL 2025 ALL RIGHTS RESERVED
Explain the defense mechanism of *Projection* - ANS Students may relegate the blame for
their own short-comings and mistakes to others or attribute their motives, desires, and
characteristics to others.
Explain the defense mechanism of *Rationalization* - ANS Justifying actions that otherwise
would be unacceptable; the substitution of excuses for reasons.
What are the 3 basic elements of communication? - ANS *Source*- speaker, writer, or
instructor
*Symbols*- works or signs
*Receiver*- listener, reader, or student
What are the three characteristics of receivers that instructors must understand in order to
effectively communicate with their students? - ANS *E*xperiences- student experience,
background and education level determine the approach an instructor takes.
*A*bilities- an instructor needs to determine the abilities of the student in order to properly
communicate
*A*ttitudes- The attitudes that students exhibit may indicate resistance, willingness, or passive
neutrality
What are the barriers to effective communication? - ANS *C*onfusion between the symbol
and the symbolized object
*O*veruse of abstractions
*I*nterference
*L*ack of common experience
How can flight instructors develop their instructional communication skills? - ANS *Role
Playing*
*Instructional Communication*: Organize your thoughts, don't word vomit
*Listening*
3
CFI FOI Exam Questions and Answers
100% Pass
What is the definition of *Human Behavior*? - ANS The product of factors that cause people
to act in predictable ways.
What are the basic human needs?
and how are they important to the instructor-student relationship? - ANS *Physical*- can't
concentrate
*Security*- can't concentrate
*Belonging*- out of normal surrounding, more need for
*Self-esteem*- results in self-confidence, ..., knowledge
*Cognitive*- control what is going on around them
*Aesthetic*- he or she simply likes it
*Self-actualization*- achieve potential greatest challenge
What are defense mechanisms? - ANS Subconscious ego-protecting reactions to unpleasant
situations.
What are the 8 common defense mechanisms that may apply to students?
DR FDR CPR - ANS *D*enial
*R*epression
1
, ©JASONMcCONNELL 2025 ALL RIGHTS RESERVED
*F*antasy
*D*isplacement
*R*eaction Formation
*C*ompensation
*P*rojections
*R*ationalization
Explain the defense mechanism of *Denial* - ANS A refusal to accept external reality
because it is too threatening. Denial is the refusal to acknowledge what has happened, is
happening, or will happen.
Explain the defense mechanism of *Repression* - ANS A person places uncomfortable
thoughts into inaccessible areas of the unconscious mind.
Explain the defense mechanism of *Fantasy* - ANS A student engages in daydreaming about
how things should be rather than doing anything about how things are.
Explain the defense mechanism of *Displacement* - ANS An unconscious shift of emotion,
affect, or desire from the original object to a more acceptable, less-threatening substitute.
Kicking the dog or taking it out on a spouse.
Explain the defense mechanism of *Reaction Formation* - ANS Faking a belief opposite to
the true belief opposite the true belief because the true belief causes anxiety.
Explain the defense mechanism of *Compensation* - ANS Students often attempt to disguise
the presence of a weak or undesirable quality by emphasizing a more positive one.
2
, ©JASONMcCONNELL 2025 ALL RIGHTS RESERVED
Explain the defense mechanism of *Projection* - ANS Students may relegate the blame for
their own short-comings and mistakes to others or attribute their motives, desires, and
characteristics to others.
Explain the defense mechanism of *Rationalization* - ANS Justifying actions that otherwise
would be unacceptable; the substitution of excuses for reasons.
What are the 3 basic elements of communication? - ANS *Source*- speaker, writer, or
instructor
*Symbols*- works or signs
*Receiver*- listener, reader, or student
What are the three characteristics of receivers that instructors must understand in order to
effectively communicate with their students? - ANS *E*xperiences- student experience,
background and education level determine the approach an instructor takes.
*A*bilities- an instructor needs to determine the abilities of the student in order to properly
communicate
*A*ttitudes- The attitudes that students exhibit may indicate resistance, willingness, or passive
neutrality
What are the barriers to effective communication? - ANS *C*onfusion between the symbol
and the symbolized object
*O*veruse of abstractions
*I*nterference
*L*ack of common experience
How can flight instructors develop their instructional communication skills? - ANS *Role
Playing*
*Instructional Communication*: Organize your thoughts, don't word vomit
*Listening*
3
