ASWB LCSW Psychotherapy,
Clinical Interventions, and Case
Management (27%) Exam 2025
Questions and Answers 100% Pass
techniques of interviewing - ✔✔-Universalization: the generalization or normalization
of behavior
-clarification
-interpretation
-reframing and relabeling
*A social work interview is designed to serve the interest of a client; therefore, the
actions of a social worker during the interview must be planned and focused. Questions
in a social work interview should be tailored to the specifics of a client, not generic, "one
size fits all" inquiries. The focus is on the uniqueness of a client and his or her unique
situation
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 1
,*The purpose of the social work interview can be informational, diagnostic, or
therapeutic. The same interview may serve more than one purpose.
The phases of intervention and assessment - ✔✔1. engagement with the client, group, or
community
2. assessment of strengths & needs to be used in the intervention process
3. planning or design of intervention to address problem
4. intervention aimed at making change
5. evaluation of efforts
6. termination and anticipation of future needs
Problem-Solving Models and Approaches - ✔✔The ___________________ approach is
based on the belief that an inability to cope with a problem is due to some lack of
motivation, capacity, or opportunity to solve problems in an appropriate way. Clients'
problem-solving capacities or resources are maladaptive or impaired.
-goal is to enhance client mental, emotional, and action capacities for coping with
problems and/or making accessible the opportunities and resources necessary to
generate solutions to problems.
-goes through following steps:
1. Engaging
2. Assessing (includes a focus on client strengths and not just weaknesses)
3. Planning
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,4. Intervening
5. Evaluating
6. Terminating
Motivational Approach - ✔✔A _______________ approach aims to help clients realize
what needs to change and to get them to talk about their daily lives, as well as their
satisfaction with current situations. SW want to create doubt that everything is "OK"
and help clients recognize consequences of current behaviors or conditions that
contribute to dissatisfaction
It is much easier if clients believe goals can be achieved and life can be different.
Sometimes clients are incapacitated by conditions that need to be addressed first (i.e.,
depression). SW can help clients think of a time when things were better or create a
picture of what their lives could look like with fewer stresses
The role of a SW is to create an atmosphere that is conducive to change and to increase a
client's intrinsic motivation, so that change arises from within rather than being
imposed from without
genuineness - ✔✔A social worker should also display _______ in order to build trust.
___________ is needed in order to establish a therapeutic relationship. It involves
listening to and communicating with clients without distorting their messages, as well
as being clear and concrete in communications.
positive regard - ✔✔Another method is the use of ________ _____, which is the ability
to view a client as being worthy of caring about and as someone who has strengths and
achievement potential. It is built on respect and is usually communicated nonverbally.
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 3
, communication is also facilitated by: - ✔✔listening, attending, suspending value
judgments, and helping clients develop their own resources. A social worker should
always use culturally appropriate communication.
boundaries - ✔✔It is also essential to clearly establish _________ with clients to facilitate
a safe environment for change.
congruence - ✔✔the matching of awareness and experience with communication. It is
essential that a client is able to express himself or herself and that this communication is
reflective of his or her feelings. ______________ is essential for the vitality of a
relationship and to facilitate true helping as part of the problem-solving process.
limit-setting techniques - ✔✔Clients of all ages are frequently desperate for an
environment with consistent boundaries. For this reason, it is helpful if social workers
can learn limit-setting skills. Limit setting is facilitative as clients do not feel safe or
accepted in a completely permissive environment.
In addition, although compassion is important for a social worker, it is important to
maintain a client-social worker relationship. Understanding boundaries and being able
to maintain those boundaries with clients are essential.
the technique of role play - ✔✔Role playing activities can be divided into four stages:
1. Preparation and explanation of the activity
2. Preparation of the activity
3. Role playing
4. Discussion or debriefing after the role play activity
live modeling - ✔✔refers to watching a real person perform the desired behavior
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 4
Clinical Interventions, and Case
Management (27%) Exam 2025
Questions and Answers 100% Pass
techniques of interviewing - ✔✔-Universalization: the generalization or normalization
of behavior
-clarification
-interpretation
-reframing and relabeling
*A social work interview is designed to serve the interest of a client; therefore, the
actions of a social worker during the interview must be planned and focused. Questions
in a social work interview should be tailored to the specifics of a client, not generic, "one
size fits all" inquiries. The focus is on the uniqueness of a client and his or her unique
situation
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 1
,*The purpose of the social work interview can be informational, diagnostic, or
therapeutic. The same interview may serve more than one purpose.
The phases of intervention and assessment - ✔✔1. engagement with the client, group, or
community
2. assessment of strengths & needs to be used in the intervention process
3. planning or design of intervention to address problem
4. intervention aimed at making change
5. evaluation of efforts
6. termination and anticipation of future needs
Problem-Solving Models and Approaches - ✔✔The ___________________ approach is
based on the belief that an inability to cope with a problem is due to some lack of
motivation, capacity, or opportunity to solve problems in an appropriate way. Clients'
problem-solving capacities or resources are maladaptive or impaired.
-goal is to enhance client mental, emotional, and action capacities for coping with
problems and/or making accessible the opportunities and resources necessary to
generate solutions to problems.
-goes through following steps:
1. Engaging
2. Assessing (includes a focus on client strengths and not just weaknesses)
3. Planning
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 2
,4. Intervening
5. Evaluating
6. Terminating
Motivational Approach - ✔✔A _______________ approach aims to help clients realize
what needs to change and to get them to talk about their daily lives, as well as their
satisfaction with current situations. SW want to create doubt that everything is "OK"
and help clients recognize consequences of current behaviors or conditions that
contribute to dissatisfaction
It is much easier if clients believe goals can be achieved and life can be different.
Sometimes clients are incapacitated by conditions that need to be addressed first (i.e.,
depression). SW can help clients think of a time when things were better or create a
picture of what their lives could look like with fewer stresses
The role of a SW is to create an atmosphere that is conducive to change and to increase a
client's intrinsic motivation, so that change arises from within rather than being
imposed from without
genuineness - ✔✔A social worker should also display _______ in order to build trust.
___________ is needed in order to establish a therapeutic relationship. It involves
listening to and communicating with clients without distorting their messages, as well
as being clear and concrete in communications.
positive regard - ✔✔Another method is the use of ________ _____, which is the ability
to view a client as being worthy of caring about and as someone who has strengths and
achievement potential. It is built on respect and is usually communicated nonverbally.
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 3
, communication is also facilitated by: - ✔✔listening, attending, suspending value
judgments, and helping clients develop their own resources. A social worker should
always use culturally appropriate communication.
boundaries - ✔✔It is also essential to clearly establish _________ with clients to facilitate
a safe environment for change.
congruence - ✔✔the matching of awareness and experience with communication. It is
essential that a client is able to express himself or herself and that this communication is
reflective of his or her feelings. ______________ is essential for the vitality of a
relationship and to facilitate true helping as part of the problem-solving process.
limit-setting techniques - ✔✔Clients of all ages are frequently desperate for an
environment with consistent boundaries. For this reason, it is helpful if social workers
can learn limit-setting skills. Limit setting is facilitative as clients do not feel safe or
accepted in a completely permissive environment.
In addition, although compassion is important for a social worker, it is important to
maintain a client-social worker relationship. Understanding boundaries and being able
to maintain those boundaries with clients are essential.
the technique of role play - ✔✔Role playing activities can be divided into four stages:
1. Preparation and explanation of the activity
2. Preparation of the activity
3. Role playing
4. Discussion or debriefing after the role play activity
live modeling - ✔✔refers to watching a real person perform the desired behavior
COPYRIGHT © 2025 BY GRACE AMELIA, ALL RIGHTS RESERVED 4
