clinical interventions and case
management Exam 2025 Questions
and Answers 100% Pass
Needs Assessment Steps - ✔✔1) Identifying health issues
2) Analysis of the problem
3) Prioritising issues
4) Setting goals
5) Determining strategies
6) Developing action plans
7) Evaluating outcomes
outcomes assessment - ✔✔"An evaluation that measures the actual outcomes of patient
care and service against predetermined criteria (expected outcomes), based on the
premise that care is delivered in order to bring about certain results"
Social Work with Groups - ✔✔-enacts democratic values and promotes shared decision-
making
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,-positive change is facilitated by honest, open and meaningful interaction
-members can help others struggling with the same issues and identify with others in
the same situation
-people in need sometimes accept help easier from peers
-not a substitute for individual treatment, complements other techniques
-characterized by a multiple goals orientation to solving individual and social problems
-programming builds on needs, interests and abilities of group members and reflects
the natural things people do together
-measure of success is determined by what happens to group members and how they
are influenced by the process, not on how the group itself functions as an entity or
system
Types of Social Work Groups - ✔✔1. Educational Groups: focus on helping members
learn new information and skills
2. Growth groups: provide members the opportunity to become more aware of their
own thoughts, feelings and behavior and develop their individual potentialities
3. Therapy groups: designed to help members change their behavior to learn to cope
with/ameliorate personal problems or to deal with physical, psychological or social
trauma
4. Socialization groups: help members learn social skills and socially accepted behaviors
and enable members to function more effectively in the community
5. Task groups: formed for the purpose of meeting organizational, client and
community needs and functions (e.g. coalitions)
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, Group Formation Process - ✔✔1. Contracting: obtaining a consensus on group purposes
and how the group plans to achieve goals; agency and client stake also discussed;
member feedback
2. Membership: determine applicant's appropriateness for group; members should
share similar concerns and face common issues; should be large enough for diversity
but small enough to provide opportunity for full participation
3. Group structure and format:
-closed: members begin their experience together as a collective and end the experience
at a pre-determined time
-open:allow people to enter and leave according to their choice; focus shifts from group-
as-a-whole to individual member processes
-short-term: developed around a particular theme or to deal with a crisis
-natural: organize informally but develop group characteristics; formed before the
worker is involved
-formed: deliberately developed to support mutually agreed-upon purposes; involves
screening, assessment and preparation of group members; can be voluntary or
involuntary
Working Phases of Groups - ✔✔Beginning Phase
-interventive skills:engagement, ongoing assessment, facilitating the group's work;
permissiveness v control
Middle Phase
-sustaining processes, direct influence, ventilation, reflective discussion
Ending phase
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