OB 6301 EXAM 3 REVIEW questions with
correct answers
What is power? - ...,.🔹VERIFIED ANSWER **✔✔Power is the
capacity to influence others. It exists when one party perceives that
they are independent of the other for something of value. However,
the dependent person must also have countervailing power - some
power over the dominant party - to maintain the relationship, and
the parties must have some level of trust.
5 power bases - ...,.🔹VERIFIED ANSWER **✔✔1. legitimate
2. reward
3. coercive
4. expert
5. referent
Legitimate power - ...,.🔹VERIFIED ANSWER **✔✔Legitimate
power is an agreement among organizational members that people
in certain roles can request certain behaviors of others. This power
has restrictions, represented by the target person's zone of
1/
129
,indifference. It also includes the norm of reciprocity (a feeling of
obligation to help someone who has helped you), as well as control
over the flow of information to others.
Reward power - ...,.🔹VERIFIED ANSWER **✔✔Reward power is
derived from the ability to control the allocation of rewards valued
by others and to remove negative sanctions.
Coercive power - ...,.🔹VERIFIED ANSWER **✔✔Coercive power
is the ability to apply punishment.
Expert power - ...,.🔹VERIFIED ANSWER **✔✔Expert power is
the capacity to influence others by possessing knowledge or skills
that they value. An important form of expert power is the perceived
ability to manage uncertainties in the business environment.
What is referent power? - ...,.🔹VERIFIED ANSWER **✔✔People
have referent power when others identify with them, like them, or
otherwise respect them.
Four contingencies of power - ...,.🔹VERIFIED ANSWER
2/
129
,**✔✔Four contingencies determine whether these power bases
translate into real power.
First contingency of power - ...,.🔹VERIFIED ANSWER
**✔✔Individuals and work units are more powerful when they are
non substitutable. Employees, work units, and organizations
reduce substitutability by controlling tasks, knowledge, and labor,
by differentiating themselves from competitors, and by developing
a personal brand - a unique combination of knowledge, skills, and
experience that are valuable to current or prospective employers.
Second contingency of power - ...,.🔹VERIFIED ANSWER **✔✔A
second contingency is centrality. People have more power when
they have high centrality, which means that many people are
quickly affected by their actions.
Third contingency of power - ...,.🔹VERIFIED ANSWER **✔✔The
third contingency is visibility, which refers to the idea that power
increases to the extent that a person's or work unit's competencies
are known to others.
3/
129
, Fourth contingency of power - ...,.🔹VERIFIED ANSWER
**✔✔The fourth contingency of power is discretion, and it refers to
the freedom to exercise judgment.
Power increases when people have the freedom to use their power.
- ...,.🔹VERIFIED ANSWER **✔✔True
What are social networks? - ...,.🔹VERIFIED ANSWER
**✔✔Social networks are social structures of individuals or social
units that connect to one another through one or more forms of
interdependence.
How do people receive power in social networks?
- ...,.🔹VERIFIED ANSWER **✔✔through social capital, which is
the goodwill and resulting resources shared among members in a
social network.
3 main resources from social networks - ...,.🔹VERIFIED ANSWER
**✔✔1. information
2. visibility
3. referent power
4/
129
correct answers
What is power? - ...,.🔹VERIFIED ANSWER **✔✔Power is the
capacity to influence others. It exists when one party perceives that
they are independent of the other for something of value. However,
the dependent person must also have countervailing power - some
power over the dominant party - to maintain the relationship, and
the parties must have some level of trust.
5 power bases - ...,.🔹VERIFIED ANSWER **✔✔1. legitimate
2. reward
3. coercive
4. expert
5. referent
Legitimate power - ...,.🔹VERIFIED ANSWER **✔✔Legitimate
power is an agreement among organizational members that people
in certain roles can request certain behaviors of others. This power
has restrictions, represented by the target person's zone of
1/
129
,indifference. It also includes the norm of reciprocity (a feeling of
obligation to help someone who has helped you), as well as control
over the flow of information to others.
Reward power - ...,.🔹VERIFIED ANSWER **✔✔Reward power is
derived from the ability to control the allocation of rewards valued
by others and to remove negative sanctions.
Coercive power - ...,.🔹VERIFIED ANSWER **✔✔Coercive power
is the ability to apply punishment.
Expert power - ...,.🔹VERIFIED ANSWER **✔✔Expert power is
the capacity to influence others by possessing knowledge or skills
that they value. An important form of expert power is the perceived
ability to manage uncertainties in the business environment.
What is referent power? - ...,.🔹VERIFIED ANSWER **✔✔People
have referent power when others identify with them, like them, or
otherwise respect them.
Four contingencies of power - ...,.🔹VERIFIED ANSWER
2/
129
,**✔✔Four contingencies determine whether these power bases
translate into real power.
First contingency of power - ...,.🔹VERIFIED ANSWER
**✔✔Individuals and work units are more powerful when they are
non substitutable. Employees, work units, and organizations
reduce substitutability by controlling tasks, knowledge, and labor,
by differentiating themselves from competitors, and by developing
a personal brand - a unique combination of knowledge, skills, and
experience that are valuable to current or prospective employers.
Second contingency of power - ...,.🔹VERIFIED ANSWER **✔✔A
second contingency is centrality. People have more power when
they have high centrality, which means that many people are
quickly affected by their actions.
Third contingency of power - ...,.🔹VERIFIED ANSWER **✔✔The
third contingency is visibility, which refers to the idea that power
increases to the extent that a person's or work unit's competencies
are known to others.
3/
129
, Fourth contingency of power - ...,.🔹VERIFIED ANSWER
**✔✔The fourth contingency of power is discretion, and it refers to
the freedom to exercise judgment.
Power increases when people have the freedom to use their power.
- ...,.🔹VERIFIED ANSWER **✔✔True
What are social networks? - ...,.🔹VERIFIED ANSWER
**✔✔Social networks are social structures of individuals or social
units that connect to one another through one or more forms of
interdependence.
How do people receive power in social networks?
- ...,.🔹VERIFIED ANSWER **✔✔through social capital, which is
the goodwill and resulting resources shared among members in a
social network.
3 main resources from social networks - ...,.🔹VERIFIED ANSWER
**✔✔1. information
2. visibility
3. referent power
4/
129
