1|Page
UHC Ethics and Compliance 2025 Test(Questions and
Answers) (2025) comprehensive questions and
verified detailed solutions ( MULTIPLE CHOICES)
|100% CORRECT!!
When completing an enrollment application in LEAN, why is an agent prohibited
from entering his or her own email address in a field available for the consumer's
email address?
The consumer/member would not receive plan related correspondence intended
for him/her.
The enrollment application may be denied.
The agent may experience commission payment processing issues. - (answers)The
consumer/member would not receive plan related correspondence intended for
him/her.
Which election period runs from October 15 to December 7 and allows
consumers to elect to join a Medicare Advantage Plan or switch to a different
plan?
Open Enrollment Period (OEP)
Special Election Period (SEP)
Initial Coverage Election Period (ICEP)
Annual Election Period (AEP) - (answers)Annual Election Period (AEP)
Which of the following materials is an agent NOT permitted to display and/or
distribute at a marketing/sales event?
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Medicare Made Clear brochures from the UnitedHealthcare Toolkit.
Pens and notepads that contain the agent's contact information.
5-dollar gift cards to an in-network pharmacy.
Generic business reply cards for Medicare products. - (answers)5-dollar gift cards
to an in-network pharmacy.
Mr. and Mrs. Nelson, who are current members, unexpectedly walk into Jake's
insurance agency office and ask him to discuss Medicare Advantage Plans. Does
Jake need to obtain a Scope of Appointment (SOA) form?
Yes, but just one because the Nelsons are husband and wife.
Yes, he needs to obtain an SOA from both Mr. and Mrs. Nelson.
No, because the Nelsons are current members.
No, because the Nelsons walked into his office instead of scheduling an
appointment in their home. - (answers)Yes, he needs to obtain an SOA from both
Mr. and Mrs. Nelson.
Educational events allow for which of the following to occur?
Provide objective information about the Medicare program and/or health
improvement and wellness.
Provide an opportunity to review benefits, premiums, and product information
with consumers.
Provide an opportunity to steer a consumer toward a specific or limited number
of plans.
UHC Ethics and Compliance 2025 Test(Questions and
Answers) (2025) comprehensive questions and
verified detailed solutions ( MULTIPLE CHOICES)
|100% CORRECT!!
When completing an enrollment application in LEAN, why is an agent prohibited
from entering his or her own email address in a field available for the consumer's
email address?
The consumer/member would not receive plan related correspondence intended
for him/her.
The enrollment application may be denied.
The agent may experience commission payment processing issues. - (answers)The
consumer/member would not receive plan related correspondence intended for
him/her.
Which election period runs from October 15 to December 7 and allows
consumers to elect to join a Medicare Advantage Plan or switch to a different
plan?
Open Enrollment Period (OEP)
Special Election Period (SEP)
Initial Coverage Election Period (ICEP)
Annual Election Period (AEP) - (answers)Annual Election Period (AEP)
Which of the following materials is an agent NOT permitted to display and/or
distribute at a marketing/sales event?
, 2|Page
Medicare Made Clear brochures from the UnitedHealthcare Toolkit.
Pens and notepads that contain the agent's contact information.
5-dollar gift cards to an in-network pharmacy.
Generic business reply cards for Medicare products. - (answers)5-dollar gift cards
to an in-network pharmacy.
Mr. and Mrs. Nelson, who are current members, unexpectedly walk into Jake's
insurance agency office and ask him to discuss Medicare Advantage Plans. Does
Jake need to obtain a Scope of Appointment (SOA) form?
Yes, but just one because the Nelsons are husband and wife.
Yes, he needs to obtain an SOA from both Mr. and Mrs. Nelson.
No, because the Nelsons are current members.
No, because the Nelsons walked into his office instead of scheduling an
appointment in their home. - (answers)Yes, he needs to obtain an SOA from both
Mr. and Mrs. Nelson.
Educational events allow for which of the following to occur?
Provide objective information about the Medicare program and/or health
improvement and wellness.
Provide an opportunity to review benefits, premiums, and product information
with consumers.
Provide an opportunity to steer a consumer toward a specific or limited number
of plans.
