UPDATED ACTUAL Exam Questions and
CORRECT Answers
proactive risk assessment - CORRECT ANSWER - increases understanding within the
organization about the complexities of process design and management and what could happen if
the process fails
benefits of proactive risk assessment - CORRECT ANSWER - 1. identification of
actionable common causes
2. avoidance of unintended consequences
3. identification of commonalities across departments/services/units
4. identification of system solutions
joint commission - CORRECT ANSWER - has standards which require hospitals to select
one high-risk process and conduct a proactive risk assessment at least q 18 mo
- represents *minimum requirement*
FMEA is a... - CORRECT ANSWER - tool for proactive risk assessment
FMEA - CORRECT ANSWER - proactive risk assessment tool designed to promote
patient safety by mapping out the process of care, then identifying potential failures that may
occur in this process, in order to understand how and why errors or failures occur
failure modes - CORRECT ANSWER - different ways, or modes, in which a particular
process or subprocess step can fail to accomplish its intended purpose
effects analysis - CORRECT ANSWER - refers to studying the consequences of those
failures
, uses of FMEA in pharmacy - CORRECT ANSWER - 1. clinical pharmacist interventions
in ICU
2. pharmaceutical care at peds hospital DC
3. CPOE system implementation
4. gravimetric IV workflow software system
5. med admin
6. chemotherapy admin
7. drug prescribing
8. high alert drug use
9. drug shortages
10. antiretroviral therapy delivery
...and many more
FMEA process - CORRECT ANSWER - 1. define the topic
2. assemble the team
3. graphically describe the process
4. identify failure mode for each step
5. identify the effects (severity) of each failure mode
6. identify the causes of each failure mode and how likely each is to occur
7. identify the controls in place to detect the failure and the likelihood of detectability
8. calculate the risk priority number
9. develop actions and outcome measures for highest scoring failure mode causes
10. implement actions and monitor
defining the topic - CORRECT ANSWER - high-risk or high-vulnerability process
- potential for safety issues, new tech, new applications of existing tech, hx of errors in the
process, potential for important regulation issues, mission-critical processes