,
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, Consumer Behaviour: Buying, Having, and Being, Cdn. 9e (Solomon) Cha
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pter 1 An Introduction to Consumer Behaviour
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1) In studying consumers like Gail, a college student, marketers often find it useful to learn their i
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nterests in music or clothing, how they spend their leisure time, and even their attitudes about s
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ocial issues, to be able to categorize consumers according to their lifestyles. This sort of inform
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ation is called:
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A) core values. hu
B) psychographics.
C) configurations.
D) physiognomies. h
ANSWER: B
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Type: MC hu
Page Ref: 2 hu hu h
Skill: Application
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Objective: L1-01 Consumer behaviour is a process.
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2) Tina, a supervisor of displays for Sears Canada, knows that attractive displays can generate
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additional sales of particular items. From a marketer's perspective, this is:
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A) a purchase issue.
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B) a post purchase issue.
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C) merchandising complexity. hu
D) a loss leader.
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u ANSWER: A h u
Type: MC hu
Page Ref: 3 hu hu h
Skill: Application
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Objective: L1-01 Consumer behaviour is a process.
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3) John is the vice president of marketing for a local tour guide company. He is concerned that
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his customers are not recommending his company to their friends. For John, this problem is a:
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A) purchase issue. hu
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hu hu hu hu Want to earn $1.23
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6
Distribution of this document is illegal
hu hu hu hu hu
extra per year?
,Downloaded by: tracychan823ca |
hu hu hu hu Want to earn $1.23
hu hu hu
6
Distribution of this document is illegal
hu hu hu hu hu
extra per year?
, Consumer Behaviour: Buying, Having, and Being, Cdn. 9e (Solomon) Cha
hu hu hu hu hu hu hu hu hu
pter 1 An Introduction to Consumer Behaviour
hu h u hu hu hu hu
1) In studying consumers like Gail, a college student, marketers often find it useful to learn their i
hu hu hu hu hu hu hu hu hu hu hu hu hu hu hu hu
nterests in music or clothing, how they spend their leisure time, and even their attitudes about s
hu hu hu hu hu hu hu hu hu hu hu hu hu hu hu hu
ocial issues, to be able to categorize consumers according to their lifestyles. This sort of inform
hu hu hu hu hu hu hu hu hu hu hu hu hu hu hu
ation is called:
hu hu
A) core values. hu
B) psychographics.
C) configurations.
D) physiognomies. h
ANSWER: B
u h u
Type: MC hu
Page Ref: 2 hu hu h
Skill: Application
u h u
Objective: L1-01 Consumer behaviour is a process.
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2) Tina, a supervisor of displays for Sears Canada, knows that attractive displays can generate
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additional sales of particular items. From a marketer's perspective, this is:
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A) a purchase issue.
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B) a post purchase issue.
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C) merchandising complexity. hu
D) a loss leader.
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u ANSWER: A h u
Type: MC hu
Page Ref: 3 hu hu h
Skill: Application
u h u
Objective: L1-01 Consumer behaviour is a process.
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3) John is the vice president of marketing for a local tour guide company. He is concerned that
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his customers are not recommending his company to their friends. For John, this problem is a:
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A) purchase issue. hu
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hu hu hu hu Want to earn $1.23
hu hu hu
6
Distribution of this document is illegal
hu hu hu hu hu
extra per year?