Questions and CORRECT Answers
First Impressions, Customer Service, Drink Quality, Consistency - CORRECT ANSWER -
What are the four keys to success?
1. Crema 2. Body 3. Heart - CORRECT ANSWER - What are the three parts of an
espresso shot?
Irish cream, English toffee, Blackberry - CORRECT ANSWER - What three flavors are
you most excited about experimenting with?
17-27 seconds - CORRECT ANSWER - What is our shot window?
Adjust the grinder to make the coffee grinds coarser - CORRECT ANSWER - What
should you do if our espresso shots are pulling too long?
Adjust the grinder to make the coffee grinds finer - CORRECT ANSWER - What should
you do If your espresso shots are pulling too quickly?
1/4 inch of tight froth - CORRECT ANSWER - How much froth do our hot drinks get on
top?
160-170 - CORRECT ANSWER - What is the standard temp range for our hot drinks?
120 - CORRECT ANSWER - What is the temp maximum for Jr. hot drinks?
Mocha Mix - CORRECT ANSWER - What is the standard milk for mochas?
, half and half - CORRECT ANSWER - What milk is used in a breve?
Mocha Mix - CORRECT ANSWER - What is the standard milk for hot chocolates?
Nonfat Milk - CORRECT ANSWER - What kind of milk should you use for a skinny
mocha?
Smooth Mix - CORRECT ANSWER - What kind of milk should you use for a sugar-free
mocha?
Whole milk - CORRECT ANSWER - What kind of milk should you use for a sugar-free
latte?
oat, coconut, almond - CORRECT ANSWER - What are our three non-dairy options?
1 - CORRECT ANSWER - How many scoops of flavor are in small breves?
2 - CORRECT ANSWER - How many scoops of flavor are in Medium breves?
2 - CORRECT ANSWER - How many scoops of flavor are in Large breves?
1 - CORRECT ANSWER - How many scoops of flavor are in small mochas?
1 - CORRECT ANSWER - How many scoops of flavor are in medium mochas?
2 - CORRECT ANSWER - How many scoops of flavor are in large mochas?