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ITAM Requirements And Recommended Practices (Complete Study Guide)

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ITAM Requirements And Recommended Practices (Complete Study Guide)

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ITAM Requirements And Recommended Practices
(Complete Study Guide)

From where the capacity blueprint derived? Correct Answer - ISO 19770-1
IT Asset Management process standard



What are the four tiers of Capability blueprint? Correct Answer - Tier 1 -
Trustworthy data

Tier 2 - Practical management

Tier 3 - Operational integration

Tier 4 - Strategic Conformance



What is the benefit of trustworthy data? Correct Answer - Know what you
have so you can manage your assets



What is the benefit of practical management? Correct Answer - Improve
management controls and drive immediate benefits



What is the benefit of operational integration? Correct Answer - Improve
efficiency and effectiveness through integration with other areas such as
request, procurement and IT Service Management



Which approach is followed in ITAM implementation? Correct Answer -
Phased approach

, Why you should follow phased approach in ITAM Implementation? Correct
Answer - Addition of disciplines expand overall foundation to give leverage
to move to higher tiers in the capability blueprint



Is it mandatory to each tier of blueprint completely? Correct Answer - No



How implementation of capability blueprint is determined? Correct Answer
- Based on organization and build out capabilities in the order needed



How adding disciplines expand overall foundation? Correct Answer -
Because ITAM disciplines support each another.

Focussing on one discipline, makes you proficient in one area, but the work
would be more solid if supported by other disciplines



What are the various ITAM disciplines? Correct Answer - Inventory
Management

Financial Management

Contract Management

Model Management

Vendor Management

Hardware Asset Management

Software Asset Management

Data asset Management

Enterprise architecture / Platform administration

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