answers
6 attributes of lean organization/operations Ans✓✓✓ respect and develop
employees, empower employees, develop worker flexibility, build processes,
develop collaborative partnerships with suppliers, eliminate waste by performing
only value-added activities
A firm's probability of a stockout for a popular item is 2%. Given this information,
what is its service level for this popular item? Ans✓✓✓ 98%
A goods-producing location decision would likely emphasize the importance of
which of Ans✓✓✓ utility and labor costs
As orders are relayed from retailers, to distributors, to wholesalers, to
manufacturers, the fluctuations in order quantities increase at each step in the
sequence. What is this called? Ans✓✓✓ bullwhip effect
cycle counting Ans✓✓✓ is a process by which inventory records are verified
extra units that are held in inventory to reduce stockouts are called Ans✓✓✓
safety stock
if demand per day stays constant and lead time for a new order increases, then
the reorder point Ans✓✓✓ increases
Jidoka Ans✓✓✓ the practice of stopping production when a defect occurs
, lean inventory tactics Ans✓✓✓ use a pull system to move inventory, reduce lot
size, develop just-in-time delivery systems with suppliers, deliver directly to the
point of use, perform to schedule, reduce setup time, use group technology
lean layout tactics Ans✓✓✓ build workcells for families of products, include a
large number of operations in a small area, minimize distance, design little space
for inventory, improve employee communication, use poka-yoke devices, build
flexible or moveable equipment, cross-train workers to add flexibility
lean quality tactics Ans✓✓✓ use statistical process control, empower employees,
build fail-safe methods (poka-yoke, checklists, etc), expose poor quality with small
lots, provide immediate feedback
lean scheduling tactics Ans✓✓✓ make level schedules, use kanbans,
communicate schedules to suppliers, freeze part of the schedule, perform to
schedule, seek one-piece-make and one-piece-move, eliminate waste, produce in
small lots, each operation produces a perfect part
poka-yoke Ans✓✓✓ built-in quality tests
policies based on ABC analysis might include investing Ans✓✓✓ more in supplier
development for A items
prior to embarking on supply chain design, why do operations managers first
consider "make-or-buy and outsourcing decisions? Ans✓✓✓ some products or
services may be better or less expensive of obtained externally