CPPS IHI PRACTICE EXAM QUESTIONS
WITH CORRECT ANSWERS 2025
InVpreparationVforVnewVantimicrobialVstewardshipVregulatoryVrequirements,VaVhospitalVisVcreatingVanVanti
microbialVstewardshipVcommittee.VWhatVshouldVbeVtheVfirstVstepVinVsupportingVthisVnewVpatientVsafetyVin
itiative?
A.VReachVoutVtoVsubjectVmatterVexpertsVtoVgainVinsightVonVdifferentVcomplianceVissues.
B.VWorkVwithVinformationVtechnologyV(IT)VtoVbuildVantibioticVindicationVandVtime-outVscreens.
C.VPartnerVwithVkeyVstakeholdersVtoVperformVaVgapVanalysisVofVcurrentVstateVtoVidealVstate.
D.VReviewVtheVpastVyear'sVdataVtoVidentifyVtheVmostVcommonlyVgrownVpathogens.V-
VCORRECTVANSWERV-
C.VPartnerVwithVkeyVstakeholdersVtoVperformVaVgapVanalysisVofVcurrentVstateVtoVidealVstate.
AfterVimplementingVaVnewVproductVrecallVsystem,VaVhospitalVwasValertedVtoVaVhigh-
riskVmedicationVrecall.VThisVmedicationVisVinVstockVinVtheVemergencyVdepartmentVandVoncologyVunit.VToV
ensureVtheVeffectivenessVofVtheVnewVsystem,VaVpatientVsafetyVprofessionalVshould:
A.VrequireVindividualVdepartmentsVtoVverifyVthatVaVsearchVforVtheVrecalledVmedicationVwasVperformed.
B.VensureVanVon-siteVvisitVverifiesVthatVtheVrecalledVmedicationVwasVsequestered.
C.VreconcileVtheVnumberVofVdosesVadministeredVtoVtheVnumberVofVdosesVpurchased.
D.VnotifyVtheVaffectedVunitsVviaVfaxVtoVremoveVrecalledVmedsVandVtoVpostVrecallVnoticesVinVtheVunitsV-
VCORRECTVANSWERV-B.VensureVanVon-siteVvisitVverifiesVthatVtheVrecalledVmedicationVwasVsequestered.
AnVorganizationVisVimplementingVaVstandardizedVsurgicalVsafetyVchecklistVandVencountersVresistanceVfro
mVtheVperioperativeVstaff.VToVimproveVstaffVengagement,VaVpatientVsafetyVprofessionalVshould:
A.VprepareVaVbusinessVcaseVforVtheVimplementationVofVtheVchecklist.
B.VpresentVevidenceVthatVchecklistVuseVreducesVpracticeVvariability.
C.VassureVstaffVthatVanesthesiaVisVresponsibleVforVtheVchecklist.
D.VdelegateVchecklistVenforcementVtoVnursing.V-VCORRECTVANSWERV-
B.VpresentVevidenceVthatVchecklistVuseVreducesVpracticeVvariability.
AnVorganizationVhasVachievedV92%VcomplianceVwithVaVprocessVmeasure.VTheVpatientVsafetyVprofessionalV
believesVthatVtheVprocessesVinVplaceVareVnotVreliableVorVthatVtheVresultsVareVattributableVtoVluck.VWhichVof
VtheVfollowingVbestVdescribesVthisVcharacteristic?
A.VappreciativeVinquiry
B.VcommitmentVtoVresilience
C.VdeferenceVtoVexpertise
D.VpreoccupationVwithVfailureV-VCORRECTVANSWERV-D.VpreoccupationVwithVfailure
AVjustVcultureVframeworkVprovidesVaVmeansVtoVaddressVbehaviorsVthatVundermineVaVcultureVofVsafetyVbec
ause
A.VsingleVoutburstsVareVdifferentiatedVfromVconsciouslyVchosenVacts.
B.VpreservationVofVhighlyVvaluedVteamVmembersVisVaVprimaryVgoal.
C.VtheVevaluativeVprocessVdoesVnotVconsiderVpersonalVperformance-shapingVfactors.
D.VtheVorganizationalVresponseVtoVinvestigatedVeventsVisVindependentVofVpatientVoutcome.V-
VCORRECTVANSWERV-
D.VtheVorganizationalVresponseVtoVinvestigatedVeventsVisVindependentVofVpatientVoutcome.
,InVprocessVimprovement,VreducingVvariationVimproves
A.VpredictabilityVofVoutcomes.
B.VpatientVcareVprocesses.
C.VfrequencyVofVpoorVresults.
D.VreluctanceVtoVsimplify.V-VCORRECTVANSWERV-A.VpredictabilityVofVoutcomes.
WhenVcreatingVactionVplans,VwhichVofVtheVfollowingVsolutionsVwouldVbeVconsideredVtheVweakest?
A.VvisibleVinvolvementVandVactionVbyVleadership
B.VstandardizingVprocessesVasVmuchVasVpossible
C.VcreatingVaccessVbarriersVtoVhigh-riskVmedications
D.VuseVofVcolor-codedVlabelsVthatVareVreadilyVseenVbyVstaffV-VCORRECTVANSWERV-D.VuseVofVcolor-
codedVlabelsVthatVareVreadilyVseenVbyVstaff
WhichVofVtheVfollowingVisVemphasizedVinVcrewVresourceVmanagement?
A.VcareVstandards
B.VteamVleadership
C.VcaregiverVburnout
D.VhealthVliteracyV-VCORRECTVANSWERV-B.VteamVleadership
10.
AsVaVresultVofVanVadverseVdrugVevent,VaVpatientVrequiredVrenalVdialysis.VAVpatientVsafetyVprofessionalVand
VotherVleadersVareVdiscussingVwhatVtoVdiscloseVtoVtheVpatient.VInVadditionVtoVanVapology,VcriticalVcompone
ntsVofVdisclosureVinclude
A.VaVcommitmentVtoVinvestigateVwhatVhappenedVandVhowVfutureVerrorsVwillVbeVprevented.
B.VwhoVwasVinvolved,VwhenVitVhappened,VandVhowVoftenVmedicationVerrorsVoccur.
C.VplansVforVstaffVdisciplinaryVaction,VphysicianVdisciplinaryVaction,VandVaVplanVforVeducation.
D.VhistoryVofVpharmacyVtranscriptionVerrors,VandVtheVplanVtoVimplementVanVelectronicVhealthVrecord.V-
VCORRECTVANSWERV-
A.VaVcommitmentVtoVinvestigateVwhatVhappenedVandVhowVfutureVerrorsVwillVbeVprevented.
ResultsVfromVrecentVtestsVwereVnotVincludedVinVaVpatientVtransferVfromVoneVfacilityVtoVanother,VresultingVi
nVanVadverseVevent.VWhichVofVtheVfollowingVisVtheVmostVcommonVcauseVofVthisVtypeVofVharm?
A.VinadequateVinformationVflow
B.VinattentionalVblindness
C.VnormalizedVdeviance
D.VinsufficientVstaffingV-VCORRECTVANSWERV-A.VinadequateVinformationVflow
AVhealthcareVorganizationVisVintroducingVaVnewVmedicationVadministrationVbarcodingVsystem.VWhichVofVt
heVfollowingVisVtheVmostVsignificantVindicatorVofVsuccessfulVimplementation?
A.VorderVaccuracyVforVhigh-riskVmedications
B.VbarVcodeVscanningVcompliance
C.VnursingVbarVcodingVknowledge
D.VbarVcodingVperformanceVgoalVsettingV-VCORRECTVANSWERV-B.VbarVcodeVscanningVcompliance
AVmanagerVdemonstratesVadherenceVtoVtheVprinciplesVofVaVjustVcultureVbyVapplyingVwhichVofVtheVfollowi
ngVtypesVofVdecision-makingVframeworks?
A.Vharm-based
B.Voutcome-focused
C.Vequity-focused
D.Vrisk-basedV-VCORRECTVANSWERV-D.Vrisk-based
,WhenVinterpretingVdataVafterVaVsafetyVevent,VwhichVofVtheVfollowingVisVtrue?
A.VIdentifyingVhumanVerrorVresultsVinVaVdeepVunderstandingVofVtheVeventVandVitsVcauses.
B.VComparingVactionsVtakenVtoVproceduresVandVrulesVwillVexplainVtheVbehaviorsVduringVtheVevent.
C.VTheVoutcomeVofVtheVeventVhasVnoVinfluenceVonVtheVinterpretationVorVconclusions.
D.VCausesVareVconstructedVfromVtheVinvestigationVandVanalysis.V-VCORRECTVANSWERV-
D.VCausesVareVconstructedVfromVtheVinvestigationVandVanalysis.
AsVaVmemberVofVanVimprovementVteamVfocusedVonVstandardizingVsurgicalVprotocols,VtheVpatientVsafetyVp
rofessionalVrecognizesVthatVoneVconcernVcliniciansVmayVraiseVis:
A.VimprovedVsupplyVchainVmanagement.
B.VincreasedVamountVofVwaste.
C.VdepersonalizedVcare.
D.VincreasedVlengthVofVstay.V-VCORRECTVANSWERV-C.VdepersonalizedVcare.
WhenVhealthcareVprovidersVareVinvolvedVinVanVadverseVevent,VitVisVimportantVtoVfirst
A.VconductVanVobjectiveVrootVcauseVanalysis.
B.VofferVguidanceVandVemotionalVsupport.
C.VinvolveVcrisisVcounselorsVinVtheVinvestigation.
D.VconsultVprovidersVwhoVexperiencedVaVsimilarVevent.V-VCORRECTVANSWERV-
B.VofferVguidanceVandVemotionalVsupport.
WhichVofVtheVfollowingVisVanVexampleVofVaVsyndromeVcharacterizedVbyVemotionalVexhaustionVandVaVdecr
easeVinVpersonalVaccomplishmentsVthatVisVdirectlyVassociatedVwithVemployment?
A.Vburnout
B.Vgrit
C.Vresilience
D.VfailureVtoVthriveV-VCORRECTVANSWERV-A.Vburnout
WhenVprocessingVanVorderVforVdiagnosticVimagingVofVaVpatient'sVleftVfoot,VtheVnurseVrememberedVchangin
gVtheVdressingVonVtheVrightVfoot.VTheVnurseVcalledVtheVproviderVtoVconfirmVtheVlaterality,VandVtheVorderVw
asVcorrected.VWhichVcriticalVfeatureVofVtheVcultureVofVsafetyVdidVtheVnurseVpractice?
A.VmeasurementVofVpatientVsafety
B.VensuringVallVordersVareVcarriedVout
C.VawarenessVofVhealthVeducation
D.VdetectionVofVaVnearVmissV-VCORRECTVANSWERV-D.VdetectionVofVaVnearVmiss
WhichVofVtheVfollowingVisVanVexampleVofVaVhighVreliabilityVprinciple?
A.VindividualVaccountability
B.VsensitivityVtoVoperations
C.VexecutiveVpatientVsafetyVrounds
D.VadoptionVofVcuttingVedgeVtechnologyV-VCORRECTVANSWERV-B.VsensitivityVtoVoperations
DespiteVpre-
procedureVscreeningVforVscheduledVMRIs,VpatientsVwithVimplantedVdevicesVpresentedVforVscheduledVMRI
Vprocedures.VTechniciansVidentifiedVtheVhazardsVandVpreventedVpatientsVfromVenteringVtheVsuite.VTheVmos
tVeffectiveVactionVforVtheVpatientVsafetyVprofessionalVisVtoVrecommend
A.VusingVtrackVandVtrendVreportsVforVrepeatVoccurrences.
B.VsuspendingVproviderVMRIVorderingVprivilegesVforVrepetitiveVnoncompliance.
C.VrequiringVprovidersVandVstaffVtoVcompleteVaVsafetyVtrainingVprogram.
D.VcollaboratingVwithVprovidersVandVstaffVtoVstrengthenVtheVscreeningVprocess.V-VCORRECTVANSWERV-
D.VcollaboratingVwithVprovidersVandVstaffVtoVstrengthenVtheVscreeningVprocess.
, WhichVofVtheVfollowingVstatementsVaboutVrootVcauseVanalysisV(RCA)VisVaccurate?
A.VTheVgoalVofVperformingVanVRCAVisVtoVfindVtheVoneVunderlyingVrootVcause.
B.VRCAsVareVnotVsubjectVtoVoutcomeVorVhindsightVbiases.
C.VRCAsVmayVbeVsubjectVtoVpoliticalVhighjack,VresultingVinVpoorVriskVcontrols.
D.VRCAsVareVasVeffectiveVinVhealthcareVasVtheyVareVinVotherVhigh-riskVindustries.V-
VCORRECTVANSWERV-C.VRCAsVmayVbeVsubjectVtoVpoliticalVhighjack,VresultingVinVpoorVriskVcontrols.
WhichVofVtheVfollowingVisVaccurateVwhenVaVpatientVhasVback-to-
backVprocedures,VandVtheVpersonVperformingVeachVprocedureVchanges?
A.VNoVstaffVchangesVmayVoccurVbetweenVprocedures.
B.VOneVtime-outVatVtheVbeginningVofVtheVfirstVsurgeryVisVsufficientVforVeachVprocedure.
C.VAnotherVtime-outVneedsVtoVbeVperformedVbeforeVstartingVeachVprocedure.
D.VNoVadditionalVspongeVcountVisVneededVbetweenVsurgeries.V-VCORRECTVANSWERV-C.VAnotherVtime-
outVneedsVtoVbeVperformedVbeforeVstartingVeachVprocedure.
WhichVofVtheVfollowingVisVmostVusefulVinVillustratingVinefficiencyVandVwasteVinVaVprocess?
A.VfishboneVdiagram
B.VcontrolVchart
C.VspaghettiVchart
D.VParetoVdiagramV-VCORRECTVANSWERV-C.VspaghettiVchart
MeasurementVofVhospital-acquiredVpressureVinjuriesVwouldVbeVanVexampleVof
A.VanVoutcomeVmeasure.
B.VaVprocessVmeasure.
C.VaVbalanceVmeasure.
D.VanVevidence-basedVmeasure.V-VCORRECTVANSWERV-A.VanVoutcomeVmeasure.
WhatVtypeVofVorganizationVrecognizesVandVrespectsVthatVinformationVcanVcomeVfromVanyVsourceVwithinVt
heVorganizationVandVthatVeachVreporterVhasVaVvaluableVperspective?
A.VhighlyVreliable
B.Vdiverse
C.Vpatient-centered
D.VinterdisciplinaryV-VCORRECTVANSWERV-A.VhighlyVreliable
FromVaVhumanVfactorsVengineeringVperspective,VwhichVofVtheVfollowingVshouldVbeknownVaboutVidentifyi
ngVandVeliminatingVdiagnosticVerrors?
A.VDiagnosticVerrorsVareVtheVresultVofVcognitiveVbiasesVandVfailuresVbyVclinicians.
B.VPartnershipVwithVscientistsVinVcognition,Vperception,VandVdecisionVmakingVisVneeded.
C.VAnVeffectiveVstrategyVtoVreduceVdiagnosticVerrorsVisVtheVuseVofVchecklists.
D.VAttributionVofVdiagnosticVerrorsVisVnotVsubjectVtoVeitherVhindsightVorVoutcomeVbiases.V-
VCORRECTVANSWERV-
B.VPartnershipVwithVscientistsVinVcognition,Vperception,VandVdecisionVmakingVisVneeded.
WhichVofVtheVfollowingVwouldVbestVdemonstrateVnon-randomVprocessVvariationVoverVtime?
A.Vhistogram
B.VcontrolVchart
C.VrunVchart
D.VpieVchartV-VCORRECTVANSWERV-B.VcontrolVchart
AVpatientVsafetyVprofessionalVisVleadingVaVprocessVimprovementVteamVtoVenhanceVcommunicationVhand-
WITH CORRECT ANSWERS 2025
InVpreparationVforVnewVantimicrobialVstewardshipVregulatoryVrequirements,VaVhospitalVisVcreatingVanVanti
microbialVstewardshipVcommittee.VWhatVshouldVbeVtheVfirstVstepVinVsupportingVthisVnewVpatientVsafetyVin
itiative?
A.VReachVoutVtoVsubjectVmatterVexpertsVtoVgainVinsightVonVdifferentVcomplianceVissues.
B.VWorkVwithVinformationVtechnologyV(IT)VtoVbuildVantibioticVindicationVandVtime-outVscreens.
C.VPartnerVwithVkeyVstakeholdersVtoVperformVaVgapVanalysisVofVcurrentVstateVtoVidealVstate.
D.VReviewVtheVpastVyear'sVdataVtoVidentifyVtheVmostVcommonlyVgrownVpathogens.V-
VCORRECTVANSWERV-
C.VPartnerVwithVkeyVstakeholdersVtoVperformVaVgapVanalysisVofVcurrentVstateVtoVidealVstate.
AfterVimplementingVaVnewVproductVrecallVsystem,VaVhospitalVwasValertedVtoVaVhigh-
riskVmedicationVrecall.VThisVmedicationVisVinVstockVinVtheVemergencyVdepartmentVandVoncologyVunit.VToV
ensureVtheVeffectivenessVofVtheVnewVsystem,VaVpatientVsafetyVprofessionalVshould:
A.VrequireVindividualVdepartmentsVtoVverifyVthatVaVsearchVforVtheVrecalledVmedicationVwasVperformed.
B.VensureVanVon-siteVvisitVverifiesVthatVtheVrecalledVmedicationVwasVsequestered.
C.VreconcileVtheVnumberVofVdosesVadministeredVtoVtheVnumberVofVdosesVpurchased.
D.VnotifyVtheVaffectedVunitsVviaVfaxVtoVremoveVrecalledVmedsVandVtoVpostVrecallVnoticesVinVtheVunitsV-
VCORRECTVANSWERV-B.VensureVanVon-siteVvisitVverifiesVthatVtheVrecalledVmedicationVwasVsequestered.
AnVorganizationVisVimplementingVaVstandardizedVsurgicalVsafetyVchecklistVandVencountersVresistanceVfro
mVtheVperioperativeVstaff.VToVimproveVstaffVengagement,VaVpatientVsafetyVprofessionalVshould:
A.VprepareVaVbusinessVcaseVforVtheVimplementationVofVtheVchecklist.
B.VpresentVevidenceVthatVchecklistVuseVreducesVpracticeVvariability.
C.VassureVstaffVthatVanesthesiaVisVresponsibleVforVtheVchecklist.
D.VdelegateVchecklistVenforcementVtoVnursing.V-VCORRECTVANSWERV-
B.VpresentVevidenceVthatVchecklistVuseVreducesVpracticeVvariability.
AnVorganizationVhasVachievedV92%VcomplianceVwithVaVprocessVmeasure.VTheVpatientVsafetyVprofessionalV
believesVthatVtheVprocessesVinVplaceVareVnotVreliableVorVthatVtheVresultsVareVattributableVtoVluck.VWhichVof
VtheVfollowingVbestVdescribesVthisVcharacteristic?
A.VappreciativeVinquiry
B.VcommitmentVtoVresilience
C.VdeferenceVtoVexpertise
D.VpreoccupationVwithVfailureV-VCORRECTVANSWERV-D.VpreoccupationVwithVfailure
AVjustVcultureVframeworkVprovidesVaVmeansVtoVaddressVbehaviorsVthatVundermineVaVcultureVofVsafetyVbec
ause
A.VsingleVoutburstsVareVdifferentiatedVfromVconsciouslyVchosenVacts.
B.VpreservationVofVhighlyVvaluedVteamVmembersVisVaVprimaryVgoal.
C.VtheVevaluativeVprocessVdoesVnotVconsiderVpersonalVperformance-shapingVfactors.
D.VtheVorganizationalVresponseVtoVinvestigatedVeventsVisVindependentVofVpatientVoutcome.V-
VCORRECTVANSWERV-
D.VtheVorganizationalVresponseVtoVinvestigatedVeventsVisVindependentVofVpatientVoutcome.
,InVprocessVimprovement,VreducingVvariationVimproves
A.VpredictabilityVofVoutcomes.
B.VpatientVcareVprocesses.
C.VfrequencyVofVpoorVresults.
D.VreluctanceVtoVsimplify.V-VCORRECTVANSWERV-A.VpredictabilityVofVoutcomes.
WhenVcreatingVactionVplans,VwhichVofVtheVfollowingVsolutionsVwouldVbeVconsideredVtheVweakest?
A.VvisibleVinvolvementVandVactionVbyVleadership
B.VstandardizingVprocessesVasVmuchVasVpossible
C.VcreatingVaccessVbarriersVtoVhigh-riskVmedications
D.VuseVofVcolor-codedVlabelsVthatVareVreadilyVseenVbyVstaffV-VCORRECTVANSWERV-D.VuseVofVcolor-
codedVlabelsVthatVareVreadilyVseenVbyVstaff
WhichVofVtheVfollowingVisVemphasizedVinVcrewVresourceVmanagement?
A.VcareVstandards
B.VteamVleadership
C.VcaregiverVburnout
D.VhealthVliteracyV-VCORRECTVANSWERV-B.VteamVleadership
10.
AsVaVresultVofVanVadverseVdrugVevent,VaVpatientVrequiredVrenalVdialysis.VAVpatientVsafetyVprofessionalVand
VotherVleadersVareVdiscussingVwhatVtoVdiscloseVtoVtheVpatient.VInVadditionVtoVanVapology,VcriticalVcompone
ntsVofVdisclosureVinclude
A.VaVcommitmentVtoVinvestigateVwhatVhappenedVandVhowVfutureVerrorsVwillVbeVprevented.
B.VwhoVwasVinvolved,VwhenVitVhappened,VandVhowVoftenVmedicationVerrorsVoccur.
C.VplansVforVstaffVdisciplinaryVaction,VphysicianVdisciplinaryVaction,VandVaVplanVforVeducation.
D.VhistoryVofVpharmacyVtranscriptionVerrors,VandVtheVplanVtoVimplementVanVelectronicVhealthVrecord.V-
VCORRECTVANSWERV-
A.VaVcommitmentVtoVinvestigateVwhatVhappenedVandVhowVfutureVerrorsVwillVbeVprevented.
ResultsVfromVrecentVtestsVwereVnotVincludedVinVaVpatientVtransferVfromVoneVfacilityVtoVanother,VresultingVi
nVanVadverseVevent.VWhichVofVtheVfollowingVisVtheVmostVcommonVcauseVofVthisVtypeVofVharm?
A.VinadequateVinformationVflow
B.VinattentionalVblindness
C.VnormalizedVdeviance
D.VinsufficientVstaffingV-VCORRECTVANSWERV-A.VinadequateVinformationVflow
AVhealthcareVorganizationVisVintroducingVaVnewVmedicationVadministrationVbarcodingVsystem.VWhichVofVt
heVfollowingVisVtheVmostVsignificantVindicatorVofVsuccessfulVimplementation?
A.VorderVaccuracyVforVhigh-riskVmedications
B.VbarVcodeVscanningVcompliance
C.VnursingVbarVcodingVknowledge
D.VbarVcodingVperformanceVgoalVsettingV-VCORRECTVANSWERV-B.VbarVcodeVscanningVcompliance
AVmanagerVdemonstratesVadherenceVtoVtheVprinciplesVofVaVjustVcultureVbyVapplyingVwhichVofVtheVfollowi
ngVtypesVofVdecision-makingVframeworks?
A.Vharm-based
B.Voutcome-focused
C.Vequity-focused
D.Vrisk-basedV-VCORRECTVANSWERV-D.Vrisk-based
,WhenVinterpretingVdataVafterVaVsafetyVevent,VwhichVofVtheVfollowingVisVtrue?
A.VIdentifyingVhumanVerrorVresultsVinVaVdeepVunderstandingVofVtheVeventVandVitsVcauses.
B.VComparingVactionsVtakenVtoVproceduresVandVrulesVwillVexplainVtheVbehaviorsVduringVtheVevent.
C.VTheVoutcomeVofVtheVeventVhasVnoVinfluenceVonVtheVinterpretationVorVconclusions.
D.VCausesVareVconstructedVfromVtheVinvestigationVandVanalysis.V-VCORRECTVANSWERV-
D.VCausesVareVconstructedVfromVtheVinvestigationVandVanalysis.
AsVaVmemberVofVanVimprovementVteamVfocusedVonVstandardizingVsurgicalVprotocols,VtheVpatientVsafetyVp
rofessionalVrecognizesVthatVoneVconcernVcliniciansVmayVraiseVis:
A.VimprovedVsupplyVchainVmanagement.
B.VincreasedVamountVofVwaste.
C.VdepersonalizedVcare.
D.VincreasedVlengthVofVstay.V-VCORRECTVANSWERV-C.VdepersonalizedVcare.
WhenVhealthcareVprovidersVareVinvolvedVinVanVadverseVevent,VitVisVimportantVtoVfirst
A.VconductVanVobjectiveVrootVcauseVanalysis.
B.VofferVguidanceVandVemotionalVsupport.
C.VinvolveVcrisisVcounselorsVinVtheVinvestigation.
D.VconsultVprovidersVwhoVexperiencedVaVsimilarVevent.V-VCORRECTVANSWERV-
B.VofferVguidanceVandVemotionalVsupport.
WhichVofVtheVfollowingVisVanVexampleVofVaVsyndromeVcharacterizedVbyVemotionalVexhaustionVandVaVdecr
easeVinVpersonalVaccomplishmentsVthatVisVdirectlyVassociatedVwithVemployment?
A.Vburnout
B.Vgrit
C.Vresilience
D.VfailureVtoVthriveV-VCORRECTVANSWERV-A.Vburnout
WhenVprocessingVanVorderVforVdiagnosticVimagingVofVaVpatient'sVleftVfoot,VtheVnurseVrememberedVchangin
gVtheVdressingVonVtheVrightVfoot.VTheVnurseVcalledVtheVproviderVtoVconfirmVtheVlaterality,VandVtheVorderVw
asVcorrected.VWhichVcriticalVfeatureVofVtheVcultureVofVsafetyVdidVtheVnurseVpractice?
A.VmeasurementVofVpatientVsafety
B.VensuringVallVordersVareVcarriedVout
C.VawarenessVofVhealthVeducation
D.VdetectionVofVaVnearVmissV-VCORRECTVANSWERV-D.VdetectionVofVaVnearVmiss
WhichVofVtheVfollowingVisVanVexampleVofVaVhighVreliabilityVprinciple?
A.VindividualVaccountability
B.VsensitivityVtoVoperations
C.VexecutiveVpatientVsafetyVrounds
D.VadoptionVofVcuttingVedgeVtechnologyV-VCORRECTVANSWERV-B.VsensitivityVtoVoperations
DespiteVpre-
procedureVscreeningVforVscheduledVMRIs,VpatientsVwithVimplantedVdevicesVpresentedVforVscheduledVMRI
Vprocedures.VTechniciansVidentifiedVtheVhazardsVandVpreventedVpatientsVfromVenteringVtheVsuite.VTheVmos
tVeffectiveVactionVforVtheVpatientVsafetyVprofessionalVisVtoVrecommend
A.VusingVtrackVandVtrendVreportsVforVrepeatVoccurrences.
B.VsuspendingVproviderVMRIVorderingVprivilegesVforVrepetitiveVnoncompliance.
C.VrequiringVprovidersVandVstaffVtoVcompleteVaVsafetyVtrainingVprogram.
D.VcollaboratingVwithVprovidersVandVstaffVtoVstrengthenVtheVscreeningVprocess.V-VCORRECTVANSWERV-
D.VcollaboratingVwithVprovidersVandVstaffVtoVstrengthenVtheVscreeningVprocess.
, WhichVofVtheVfollowingVstatementsVaboutVrootVcauseVanalysisV(RCA)VisVaccurate?
A.VTheVgoalVofVperformingVanVRCAVisVtoVfindVtheVoneVunderlyingVrootVcause.
B.VRCAsVareVnotVsubjectVtoVoutcomeVorVhindsightVbiases.
C.VRCAsVmayVbeVsubjectVtoVpoliticalVhighjack,VresultingVinVpoorVriskVcontrols.
D.VRCAsVareVasVeffectiveVinVhealthcareVasVtheyVareVinVotherVhigh-riskVindustries.V-
VCORRECTVANSWERV-C.VRCAsVmayVbeVsubjectVtoVpoliticalVhighjack,VresultingVinVpoorVriskVcontrols.
WhichVofVtheVfollowingVisVaccurateVwhenVaVpatientVhasVback-to-
backVprocedures,VandVtheVpersonVperformingVeachVprocedureVchanges?
A.VNoVstaffVchangesVmayVoccurVbetweenVprocedures.
B.VOneVtime-outVatVtheVbeginningVofVtheVfirstVsurgeryVisVsufficientVforVeachVprocedure.
C.VAnotherVtime-outVneedsVtoVbeVperformedVbeforeVstartingVeachVprocedure.
D.VNoVadditionalVspongeVcountVisVneededVbetweenVsurgeries.V-VCORRECTVANSWERV-C.VAnotherVtime-
outVneedsVtoVbeVperformedVbeforeVstartingVeachVprocedure.
WhichVofVtheVfollowingVisVmostVusefulVinVillustratingVinefficiencyVandVwasteVinVaVprocess?
A.VfishboneVdiagram
B.VcontrolVchart
C.VspaghettiVchart
D.VParetoVdiagramV-VCORRECTVANSWERV-C.VspaghettiVchart
MeasurementVofVhospital-acquiredVpressureVinjuriesVwouldVbeVanVexampleVof
A.VanVoutcomeVmeasure.
B.VaVprocessVmeasure.
C.VaVbalanceVmeasure.
D.VanVevidence-basedVmeasure.V-VCORRECTVANSWERV-A.VanVoutcomeVmeasure.
WhatVtypeVofVorganizationVrecognizesVandVrespectsVthatVinformationVcanVcomeVfromVanyVsourceVwithinVt
heVorganizationVandVthatVeachVreporterVhasVaVvaluableVperspective?
A.VhighlyVreliable
B.Vdiverse
C.Vpatient-centered
D.VinterdisciplinaryV-VCORRECTVANSWERV-A.VhighlyVreliable
FromVaVhumanVfactorsVengineeringVperspective,VwhichVofVtheVfollowingVshouldVbeknownVaboutVidentifyi
ngVandVeliminatingVdiagnosticVerrors?
A.VDiagnosticVerrorsVareVtheVresultVofVcognitiveVbiasesVandVfailuresVbyVclinicians.
B.VPartnershipVwithVscientistsVinVcognition,Vperception,VandVdecisionVmakingVisVneeded.
C.VAnVeffectiveVstrategyVtoVreduceVdiagnosticVerrorsVisVtheVuseVofVchecklists.
D.VAttributionVofVdiagnosticVerrorsVisVnotVsubjectVtoVeitherVhindsightVorVoutcomeVbiases.V-
VCORRECTVANSWERV-
B.VPartnershipVwithVscientistsVinVcognition,Vperception,VandVdecisionVmakingVisVneeded.
WhichVofVtheVfollowingVwouldVbestVdemonstrateVnon-randomVprocessVvariationVoverVtime?
A.Vhistogram
B.VcontrolVchart
C.VrunVchart
D.VpieVchartV-VCORRECTVANSWERV-B.VcontrolVchart
AVpatientVsafetyVprofessionalVisVleadingVaVprocessVimprovementVteamVtoVenhanceVcommunicationVhand-