FMEA and Design for Six Sigma UPDATED
ACTUAL Exam Questions and CORRECT
Answers
List each DFSS tool. - CORRECT ANSWER - DOE
RDO
FMEA
QFD
DFSS tool: DOE - CORRECT ANSWER - A method for understanding and controlling
key process inputs in order to obtain desired outputs.
DFSS tool: Robust Design Optimization - CORRECT ANSWER - A means of integrating
DOE early in the development process to create an optimal design that is immune to variations,
quality drifts, and other failures.
DFSS tool: FMEA - CORRECT ANSWER - A method for analyzing potential problems
and how they affect the organization or customer.
DFSS tool: QFD - CORRECT ANSWER - A method for developing a clear understanding
of customers' needs.
DFSS tool: RDO - CORRECT ANSWER - A method to integrate experiments early in the
process.
What does DOE stand for? - CORRECT ANSWER - Design of Experiments
What does FMEA stand for? - CORRECT ANSWER - Failure Modes and Effects Analysis
, What does QFD stand for? - CORRECT ANSWER - Quality Functional Deployment
What does RDO stand for? - CORRECT ANSWER - Robust Design Optimization
Match the name of each DFSS tool to the corresponding description. - CORRECT
ANSWER - Failure modes and effects analysis - Is used for analyzing potential failures.
Quality function deployment - Helps develop clear understanding of customers' needs.
Design of experiments - Is all about understanding the relationship between inputs and outputs.
Robust design optimization - Helps create an optimal design that is not sensitive to variations,
quality drifts, or other failures.
Before rolling out DFSS, you should check your company against a set of prerequisites to
determine if DFSS is really needed.
What should you take into consideration before deciding to deploy DFSS? - CORRECT
ANSWER - Your organization's current Sigma levels and trends.
Your organization's prioritized project schedule.
The amount of change in your business environment.
Your organization's capacity to roll out a DFSS project.
Which of these situations call for a DFSS strategy? - CORRECT ANSWER - An Internet
service provider continues to receive low customer satisfaction ratings for its technical support
process, despite numerous efforts to improve.
A publishing house rolled out Six Sigma five years ago but its product quality is still unable to
rise above two Sigma levels.
A new airline is creating a set of safety and operational procedures.
A travel agency is upgrading its booking software and needs to generate a new set of processes to
accommodate the software.
ACTUAL Exam Questions and CORRECT
Answers
List each DFSS tool. - CORRECT ANSWER - DOE
RDO
FMEA
QFD
DFSS tool: DOE - CORRECT ANSWER - A method for understanding and controlling
key process inputs in order to obtain desired outputs.
DFSS tool: Robust Design Optimization - CORRECT ANSWER - A means of integrating
DOE early in the development process to create an optimal design that is immune to variations,
quality drifts, and other failures.
DFSS tool: FMEA - CORRECT ANSWER - A method for analyzing potential problems
and how they affect the organization or customer.
DFSS tool: QFD - CORRECT ANSWER - A method for developing a clear understanding
of customers' needs.
DFSS tool: RDO - CORRECT ANSWER - A method to integrate experiments early in the
process.
What does DOE stand for? - CORRECT ANSWER - Design of Experiments
What does FMEA stand for? - CORRECT ANSWER - Failure Modes and Effects Analysis
, What does QFD stand for? - CORRECT ANSWER - Quality Functional Deployment
What does RDO stand for? - CORRECT ANSWER - Robust Design Optimization
Match the name of each DFSS tool to the corresponding description. - CORRECT
ANSWER - Failure modes and effects analysis - Is used for analyzing potential failures.
Quality function deployment - Helps develop clear understanding of customers' needs.
Design of experiments - Is all about understanding the relationship between inputs and outputs.
Robust design optimization - Helps create an optimal design that is not sensitive to variations,
quality drifts, or other failures.
Before rolling out DFSS, you should check your company against a set of prerequisites to
determine if DFSS is really needed.
What should you take into consideration before deciding to deploy DFSS? - CORRECT
ANSWER - Your organization's current Sigma levels and trends.
Your organization's prioritized project schedule.
The amount of change in your business environment.
Your organization's capacity to roll out a DFSS project.
Which of these situations call for a DFSS strategy? - CORRECT ANSWER - An Internet
service provider continues to receive low customer satisfaction ratings for its technical support
process, despite numerous efforts to improve.
A publishing house rolled out Six Sigma five years ago but its product quality is still unable to
rise above two Sigma levels.
A new airline is creating a set of safety and operational procedures.
A travel agency is upgrading its booking software and needs to generate a new set of processes to
accommodate the software.
