WGU HIMT 2267 Prep Exam Questions Exam Verified Solutions|
2025 prepare for national certification
capitation - ✔✔✔reimbursement system under which provider is paid specific amount of money to look
after all the healthcare needs of a given population; reimbursement based on so much "per head"
tribal knowledge - ✔✔✔there are early warning cues about conflict, change, and opportunity
total system - ✔✔✔work per se, the workers, the clients, the internal and external mandates and
requirements, and the interaction of the public-at-large with the organization
open system - ✔✔✔the organization receives inputs from its environment, acts on them and is acted on
by them, and produces outputs such as goods and services
classical organizational theory - ✔✔✔provides manager with examination of its characteristics and
components through a typology of organization; analysis of its clientele network, and review of its life
cycle
Taylor, Barth and Gantt - ✔✔✔made scientific study of workers, machines, and the workplace
originating modern industrial practices of standardization of parts, uniformity of work methods, and the
assembly line
Gilbreth's - ✔✔✔developed a classification system, thank to Taylor, for fundamental motions to
facilitate the study of work methods; developed a promotion plan based on employee's work with
behavioral science
Hawthorne Effect - ✔✔✔positive change in productivity, reduction of conflict and the like are attributed
to the increase in human interaction as much as they are to streamlining the work and introducing
efficiency measures
behavioral science and human relations - ✔✔✔emphasize the worker's social and psychological needs
and stress group dynamics, psychology, and sociology
,structuralism - ✔✔✔given particular attention to line and staff relationships, authority structure, the
decision-making process, and the effect of organizational life on the individual worker
management process school - ✔✔✔the work of the chief executive and those in leadership-authority
roles
Henri Fayol - ✔✔✔credited with having developed the concept of the functions of the manager
Quantitative or Operations Research Approach - ✔✔✔problem solving and decision making with the aid
of math models and the use of probability and statistical inference characterize this approach to
management; aka management science school
Systems Approach - ✔✔✔each school of management thought tends to emphasize one major feature of
organization; this ties them all together
Scientific management - ✔✔✔focuses on work
human relations and behavioralism - ✔✔✔stress the worker and worker-manager relationship
structuralism - ✔✔✔emphasizes organizational design
management process theory - ✔✔✔focuses on the function of the manager
management science theory - ✔✔✔adds computer technology to the scientific approach
the organization or formal institution - ✔✔✔is considered an entity that lives in a specific environment
and has essential parts that are interdependent
system - ✔✔✔an assemblage or combination of things or pats forming a complex or unitary whole -a set
of interaction units
, 4 basic components of systems approach - ✔✔✔inputs, throughputs or processes, outputs, and
feedback
inputs - ✔✔✔the elements the system must accept because they are imposed by outside forces; raw
materials processed to produce some object or service; ex) deadlines, priorities, or conflicting pressures,
goodwill and general support
systemic review of inputs - ✔✔✔characteristics of the clients (average length of stay, diagnostic
categories, payment status), legal and accrediting agency requirements (federal Medicare provisions,
institutional licensure, certification of practitioners ), federal and state laws concerning employment
(collective bargaining legislation, the occupational safety and health act, workers comp, civil rights act),
and multiple goals (patient care, teaching, research)
outputs - ✔✔✔goods and services that the organization must produce; maintenance of licensure and
accreditation status, compliance w/ special federal programs concerning quality assurance, provisions of
acute care for medical, surgical, obstetrics, and pediatric patients, and provision of comprehensive
wellness and preventative health services for clients in a specific area
outputs with time and quality factors - ✔✔✔100% follow up on patients who fail to keep appointments;
processing of lab tests with (n) hours of specimen; retrieval of hard copy record from remote storage
within (n) minutes of receipt of request
throughputs - ✔✔✔structures of processes by which inputs are converted to outputs; physical plant,
workflow, methods and procedures, and staffing patterns;
feedback - ✔✔✔respond to changes based on the acceptability and adequacy of the outputs; where
inputs and throughputs are adjusted to produce better outputs
formal organization - ✔✔✔a common goal, set of shared values or beliefs that give individuals a sense
of identification and belonging; continuity of a goal-orientated interaction; a division of labor
deliberately planned to achieve a goal; and a system of authority or chain of command to achieve
conscious integration of the group and conscious coordination of efforts to reach a goal
2025 prepare for national certification
capitation - ✔✔✔reimbursement system under which provider is paid specific amount of money to look
after all the healthcare needs of a given population; reimbursement based on so much "per head"
tribal knowledge - ✔✔✔there are early warning cues about conflict, change, and opportunity
total system - ✔✔✔work per se, the workers, the clients, the internal and external mandates and
requirements, and the interaction of the public-at-large with the organization
open system - ✔✔✔the organization receives inputs from its environment, acts on them and is acted on
by them, and produces outputs such as goods and services
classical organizational theory - ✔✔✔provides manager with examination of its characteristics and
components through a typology of organization; analysis of its clientele network, and review of its life
cycle
Taylor, Barth and Gantt - ✔✔✔made scientific study of workers, machines, and the workplace
originating modern industrial practices of standardization of parts, uniformity of work methods, and the
assembly line
Gilbreth's - ✔✔✔developed a classification system, thank to Taylor, for fundamental motions to
facilitate the study of work methods; developed a promotion plan based on employee's work with
behavioral science
Hawthorne Effect - ✔✔✔positive change in productivity, reduction of conflict and the like are attributed
to the increase in human interaction as much as they are to streamlining the work and introducing
efficiency measures
behavioral science and human relations - ✔✔✔emphasize the worker's social and psychological needs
and stress group dynamics, psychology, and sociology
,structuralism - ✔✔✔given particular attention to line and staff relationships, authority structure, the
decision-making process, and the effect of organizational life on the individual worker
management process school - ✔✔✔the work of the chief executive and those in leadership-authority
roles
Henri Fayol - ✔✔✔credited with having developed the concept of the functions of the manager
Quantitative or Operations Research Approach - ✔✔✔problem solving and decision making with the aid
of math models and the use of probability and statistical inference characterize this approach to
management; aka management science school
Systems Approach - ✔✔✔each school of management thought tends to emphasize one major feature of
organization; this ties them all together
Scientific management - ✔✔✔focuses on work
human relations and behavioralism - ✔✔✔stress the worker and worker-manager relationship
structuralism - ✔✔✔emphasizes organizational design
management process theory - ✔✔✔focuses on the function of the manager
management science theory - ✔✔✔adds computer technology to the scientific approach
the organization or formal institution - ✔✔✔is considered an entity that lives in a specific environment
and has essential parts that are interdependent
system - ✔✔✔an assemblage or combination of things or pats forming a complex or unitary whole -a set
of interaction units
, 4 basic components of systems approach - ✔✔✔inputs, throughputs or processes, outputs, and
feedback
inputs - ✔✔✔the elements the system must accept because they are imposed by outside forces; raw
materials processed to produce some object or service; ex) deadlines, priorities, or conflicting pressures,
goodwill and general support
systemic review of inputs - ✔✔✔characteristics of the clients (average length of stay, diagnostic
categories, payment status), legal and accrediting agency requirements (federal Medicare provisions,
institutional licensure, certification of practitioners ), federal and state laws concerning employment
(collective bargaining legislation, the occupational safety and health act, workers comp, civil rights act),
and multiple goals (patient care, teaching, research)
outputs - ✔✔✔goods and services that the organization must produce; maintenance of licensure and
accreditation status, compliance w/ special federal programs concerning quality assurance, provisions of
acute care for medical, surgical, obstetrics, and pediatric patients, and provision of comprehensive
wellness and preventative health services for clients in a specific area
outputs with time and quality factors - ✔✔✔100% follow up on patients who fail to keep appointments;
processing of lab tests with (n) hours of specimen; retrieval of hard copy record from remote storage
within (n) minutes of receipt of request
throughputs - ✔✔✔structures of processes by which inputs are converted to outputs; physical plant,
workflow, methods and procedures, and staffing patterns;
feedback - ✔✔✔respond to changes based on the acceptability and adequacy of the outputs; where
inputs and throughputs are adjusted to produce better outputs
formal organization - ✔✔✔a common goal, set of shared values or beliefs that give individuals a sense
of identification and belonging; continuity of a goal-orientated interaction; a division of labor
deliberately planned to achieve a goal; and a system of authority or chain of command to achieve
conscious integration of the group and conscious coordination of efforts to reach a goal
