BUAD 332 Exam 1 MOON Questions And
Answers
2sQuestionssofsMarketingsManagerss-sCORRECTssANSWER-
1.swhatscustomersswillswesserve?
2.showscanswesbestsservesthesescustomers?
4sP'ssofsMarketings-sCORRECTssANSWER-Product,sPrice,sPlace,sPromotion
AssessingsInfosNeedss-sCORRECTssANSWER-
asgoodsbalancesofswhatsusersswouldslikesversusswhatstheysneedsandswhatsissfeasiblestosoffe
r
BCGsMatrixs-sCORRECTssANSWER-
asmeanssofsevaluatingsstrategicsbusinesssunitssonsthesbasissofs(1)stheirsbusinesssgrowthsrat
essands(2)stheirssharesofsthesmarket
BusinesssPortfolios-sCORRECTssANSWER-
thescollectionsofsbusinessessandsproductssthatsmakesupsthescompany
CashsCowss-sCORRECTssANSWER--lowsgrowth
-highsshare
-producescash
-established,ssuccessfulsSBUs
CausalsResearchs-sCORRECTssANSWER-
marketingsresearchstostestshypothesessaboutscause-and-effectsrelationships
Cmpetitorss-sCORRECTssANSWER-
thoseswhosservesastargetsmarketswithsproductssandsservicessthatsaresviewedsbysconsumers
sassbeingsreasonablessubstitutes
ContributionsAnalysiss-sCORRECTssANSWER-
Examiningsthesprofitabilitysofsspecificsproductsspurchasedsbyscustomerssorscustomerssegm
ents.
, ConveniencesSamples-sCORRECTssANSWER-
asformsofsnonprobabilityssamplesusingsrespondentsswhosaresconvenientsorsreadilysaccessi
blestosthesresearcher—forsexample,semployees,sfriends,sorsrelatives
CorporatesMarketingsMixs-sCORRECTssANSWER-
thessetsofscontrollable,stacticalstoolssthatsmarketerssblendstosproducesthesresponsesitswantss
fromsthestargetsmarkets
Culturals-sCORRECTssANSWER-
thesinstitutionssandsothersforcessthatsaffectsassociety'ssbasicsvalues,sperceptions,spreferenc
esandsbehaviors
CustomersProfilings-sCORRECTssANSWER-
Identifyingsthescharacteristicssofsas"good"scustomerswithsthesgoalsofsretainingsthoseswhosar
esandspredictingsthoseswhoswill/couldsbecomesone.
CustomersSatisfactions-sCORRECTssANSWER-
thesextentstoswhichsasproduct'ssperceivedsperformancesmatchessasbuyer'ssexpectations
(performance)
CustomersValues-sCORRECTssANSWER-
thescustomer'ssperceptionsofswhatstheyswantstoshaveshappensinsasspecificsusessituations[wit
hstheshelpsofsasproductsorsservice]sinsorderstosaccomplishsasdesiredspurposesorsgoal
(importance)
CustomersValuesOrientedsFirms-sCORRECTssANSWER-"CustomersValuesCulture"
-sCommitmentstosInnovation
-sOrganizeseverythingswesdosassascompanysaroundsdeliveringsCustomersValue
-sContinuoussLearningsaboutscustomers
CustomersValuesStrategysProcesss-sCORRECTssANSWER-1.sidentifysthesvalue
2.schoosesthesvalue
3.sprovidesthesvalue
4.scommunicatesthesvalue
5.sassesssthesdeliveredsvalue
Customerss-sCORRECTssANSWER-
fivestypessofsmarketssthatspurchasesascompany'ssgoodssandsservices
1.sconsumersmarkets
2.sbusinesssmarkets
3.sresellersmarkets
4.sgovernmentsmarkets
5.sinternationalsmarketss(includessothers4)
Answers
2sQuestionssofsMarketingsManagerss-sCORRECTssANSWER-
1.swhatscustomersswillswesserve?
2.showscanswesbestsservesthesescustomers?
4sP'ssofsMarketings-sCORRECTssANSWER-Product,sPrice,sPlace,sPromotion
AssessingsInfosNeedss-sCORRECTssANSWER-
asgoodsbalancesofswhatsusersswouldslikesversusswhatstheysneedsandswhatsissfeasiblestosoffe
r
BCGsMatrixs-sCORRECTssANSWER-
asmeanssofsevaluatingsstrategicsbusinesssunitssonsthesbasissofs(1)stheirsbusinesssgrowthsrat
essands(2)stheirssharesofsthesmarket
BusinesssPortfolios-sCORRECTssANSWER-
thescollectionsofsbusinessessandsproductssthatsmakesupsthescompany
CashsCowss-sCORRECTssANSWER--lowsgrowth
-highsshare
-producescash
-established,ssuccessfulsSBUs
CausalsResearchs-sCORRECTssANSWER-
marketingsresearchstostestshypothesessaboutscause-and-effectsrelationships
Cmpetitorss-sCORRECTssANSWER-
thoseswhosservesastargetsmarketswithsproductssandsservicessthatsaresviewedsbysconsumers
sassbeingsreasonablessubstitutes
ContributionsAnalysiss-sCORRECTssANSWER-
Examiningsthesprofitabilitysofsspecificsproductsspurchasedsbyscustomerssorscustomerssegm
ents.
, ConveniencesSamples-sCORRECTssANSWER-
asformsofsnonprobabilityssamplesusingsrespondentsswhosaresconvenientsorsreadilysaccessi
blestosthesresearcher—forsexample,semployees,sfriends,sorsrelatives
CorporatesMarketingsMixs-sCORRECTssANSWER-
thessetsofscontrollable,stacticalstoolssthatsmarketerssblendstosproducesthesresponsesitswantss
fromsthestargetsmarkets
Culturals-sCORRECTssANSWER-
thesinstitutionssandsothersforcessthatsaffectsassociety'ssbasicsvalues,sperceptions,spreferenc
esandsbehaviors
CustomersProfilings-sCORRECTssANSWER-
Identifyingsthescharacteristicssofsas"good"scustomerswithsthesgoalsofsretainingsthoseswhosar
esandspredictingsthoseswhoswill/couldsbecomesone.
CustomersSatisfactions-sCORRECTssANSWER-
thesextentstoswhichsasproduct'ssperceivedsperformancesmatchessasbuyer'ssexpectations
(performance)
CustomersValues-sCORRECTssANSWER-
thescustomer'ssperceptionsofswhatstheyswantstoshaveshappensinsasspecificsusessituations[wit
hstheshelpsofsasproductsorsservice]sinsorderstosaccomplishsasdesiredspurposesorsgoal
(importance)
CustomersValuesOrientedsFirms-sCORRECTssANSWER-"CustomersValuesCulture"
-sCommitmentstosInnovation
-sOrganizeseverythingswesdosassascompanysaroundsdeliveringsCustomersValue
-sContinuoussLearningsaboutscustomers
CustomersValuesStrategysProcesss-sCORRECTssANSWER-1.sidentifysthesvalue
2.schoosesthesvalue
3.sprovidesthesvalue
4.scommunicatesthesvalue
5.sassesssthesdeliveredsvalue
Customerss-sCORRECTssANSWER-
fivestypessofsmarketssthatspurchasesascompany'ssgoodssandsservices
1.sconsumersmarkets
2.sbusinesssmarkets
3.sresellersmarkets
4.sgovernmentsmarkets
5.sinternationalsmarketss(includessothers4)