Question 1
Which of the following is a step in conducting a process evaluation?
a. Developing data collection instruments
b. Developing a feedback system
c. Deciding what questions to ask stakeholders
d. All of the above
Question 2
Which of the following forms gather information in the areas of client characteristics,
reasons for referral, and service history, etc?
a. Client intake form
b. Client termination form
c. Client service plan
d. All of the above
Question 3
A process evaluation aims to monitor a social service program in an effort to assess the
services it provides to:
a. Collateral contacts
b. Line-level workers
c. Clients
d. Stakeholders
e. Both c and d
Question 4
Which of the following is a consideration to be made for developing a monitoring system
for a process evaluation?
a. The number of cases to include in the evaluation
b. When to collect the data
c. How to collect the data
d. All of the above
Question 5
A process evaluation aims to monitor a social service program in an effort to assess the
services it provides to its clients, including how satisfied are with the program’s
services.
a. All stakeholders
b. Client’s families
c. Clients collateral contacts
d. Direct-care workers
Question 6
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