Exam Questions and CORRECT Answers
Credentialing - CORRECT ANSWER - verifies that a physician meets standards through
the review of license, experience, certification, education, training, malpractice and adverse
clinical occurrences, clinical judgement and character via investigation and observation
Privileging - CORRECT ANSWER - Defines a physician's scope of practice and the
clinical services he or she may provide
Council for Affordable Quality HealthCare (CAQH) - CORRECT ANSWER - not-for-
profit collaborative alliance of health plans and networks which offers a standardized
credentialing process
PECOS (Provider Enrollment, Chain and Ownership System) - CORRECT ANSWER -
Medicare's Internet Based provider enrollment
NCQ (National Committee for Quality Assurance) - CORRECT ANSWER - used to limit
its accreditation to HMOs, but has recently expanded to accredit CVOs, Behavioral Managed
Health Care organizations and Physician Organizations
JCAHO (Joint Commission on Accreditation of Healthcare Organizations - CORRECT
ANSWER - started out as a hospital accreditation org, accredits all types of MCOs through
its health care network accreditation program. They Also have a specific set of standards for
PPOs and Managed Behavioral Health Care Orgs
AAHCC (American Accreditation HealthCare Commission) - CORRECT ANSWER -
only accredits orgs that specialize in carry out utilization reviews. They have recently broadened
their focus to accredit MCOs.
MQC (Medical Quality Commission) - CORRECT ANSWER - The smallest accreditation
group, accredits medical groups and Independent Practice Associations (IPAs)
, Exclusive Managed Indemnity - CORRECT ANSWER - In this type of plan, patient is free
to go to any provider, but plan requires some pre-certification by the payer for inpatient stays and
some outpatient procedures
PHO (Physician Hospital Organization) - CORRECT ANSWER - Tied to a specific
hospital, negotiates with the Managed Care organization (MCO) for integrated or affiliated
services with the hospital
PPO (Preferred Provider Organization) - CORRECT ANSWER - providers are contract
providers and maintained in a network listing provided to beneficiaries. They may self refer and
see any specialist as long as they stay within the network.
Silent PPO - CORRECT ANSWER - A plan that has two ways to access your contracted
discount fee plan.
HMO (Health Maintenance Organization) - CORRECT ANSWER - Contract that typically
uses a captitated form of reimbursement and limits the ability of a patient to see a specialist
without a referral from a PCP as a means to control costs
Group Model (HMO) - CORRECT ANSWER - consists of private practice physicians and
other providers, including hospitals, working under contract with the HMO, accepting discount
FFS or capitation Per Member Per Month (PMPM). Usually a PCP, 'gatekeeper', and patient
cannot see a specialist without referral from the gatekeeper.
Staff Model (HMO) - CORRECT ANSWER - providers are employees of the HMO and
only provide services to hose HMO beneficiaries
Independent Practice Association (IPA) - CORRECT ANSWER - a separate legal entity
that can either organize physicians and contract on their behalf with MCOs to provide services,
or can actually become the HMO and service the covered lines