Data-Driven Decision Making Graded
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A soft-drink manufacturer performs a control chart analysis and the results indicate that the soft-drink
bottles are consistently under-filled by a large amount according to specifications. The system was
evaluated three months prior and was determined to be stable and filling bottles within accepted limits.
What is this consistent under-filling an example of?
Special cause variation
What does this scatter diagram of an organization's retail sales and advertising expenditures indicate?
Increases in advertising expenditures are associated with increases in retail sales.
A college is reviewing statistics concerning student retention. The college would like to determine the
most important factors that cause students to leave and asks the researcher to display this information
using one of the Seven Basic Tools of Quality.
Which tool should be used in this case?
Pareto chart
A check sheet indicates that of 100 returned items, 50 were damaged upon delivery, 30 were the wrong
size, 10 were of poor quality, 5 were a mistaken order, and 5 were returned due to the customer no
longer wanting the item.
What is the appropriate way to represent these data?
Construct a Pareto chart
A hotel chain is interested in improving its customer service by reducing the amount of time it takes
customers to check in.
Which analysis technique should they use?
, Flowchart
Which approach focuses on eliminating activities that do not add value or satisfy customers?
Lean Operations
An organization develops a new strategic plan and seeks ways to measure its performance over a
specific period of time.
Which system enables the organization to measure performance based upon established global
standards?
ISO
Which approach uses financial, customer, internal business processes, and innovation/learning
measures?
Balanced scorecard
Which two items represent steps of results-based management?
Choose two answers
Define resources
Study the long-term effects of the output
What is a description of data mining?
It discovers patterns or trends in large data sets
Which common analytic measure is used to improve business performance?
Simple composite index
A national manufacturer is building an overseas factory to be closer to one of its largest markets.
Which analysis technique would be appropriate when evaluating location options under risk in order to
strengthen the firm's competitiveness in the new market?
Developing a decision tree
What is the most important analytic to determine the success or failure of a particular year's flu vaccine?
Incidence accounting for all new cases
A+ |Verified Questions And Answers
Guaranteed Pass|Newest Update
Brand New
_____________________________________________________________________________________
A soft-drink manufacturer performs a control chart analysis and the results indicate that the soft-drink
bottles are consistently under-filled by a large amount according to specifications. The system was
evaluated three months prior and was determined to be stable and filling bottles within accepted limits.
What is this consistent under-filling an example of?
Special cause variation
What does this scatter diagram of an organization's retail sales and advertising expenditures indicate?
Increases in advertising expenditures are associated with increases in retail sales.
A college is reviewing statistics concerning student retention. The college would like to determine the
most important factors that cause students to leave and asks the researcher to display this information
using one of the Seven Basic Tools of Quality.
Which tool should be used in this case?
Pareto chart
A check sheet indicates that of 100 returned items, 50 were damaged upon delivery, 30 were the wrong
size, 10 were of poor quality, 5 were a mistaken order, and 5 were returned due to the customer no
longer wanting the item.
What is the appropriate way to represent these data?
Construct a Pareto chart
A hotel chain is interested in improving its customer service by reducing the amount of time it takes
customers to check in.
Which analysis technique should they use?
, Flowchart
Which approach focuses on eliminating activities that do not add value or satisfy customers?
Lean Operations
An organization develops a new strategic plan and seeks ways to measure its performance over a
specific period of time.
Which system enables the organization to measure performance based upon established global
standards?
ISO
Which approach uses financial, customer, internal business processes, and innovation/learning
measures?
Balanced scorecard
Which two items represent steps of results-based management?
Choose two answers
Define resources
Study the long-term effects of the output
What is a description of data mining?
It discovers patterns or trends in large data sets
Which common analytic measure is used to improve business performance?
Simple composite index
A national manufacturer is building an overseas factory to be closer to one of its largest markets.
Which analysis technique would be appropriate when evaluating location options under risk in order to
strengthen the firm's competitiveness in the new market?
Developing a decision tree
What is the most important analytic to determine the success or failure of a particular year's flu vaccine?
Incidence accounting for all new cases
