ANSWERS (GRADED A+)
Who is eligible for care within the Veterans Health Administration? - ANSWEROnly
those who served in the active duty military
Which of the following are VA customers? - ANSWERAll of the above
How does VA assess the satisfaction of Veteran care? - ANSWERAll of the above
Patient satisfaction with VA care and services is often reported to be at what
percentage? - ANSWER85%
while at a VA Facility residents and trainees are subject to what level of supervision -
ANSWERb. have a named supervising practitioner and operate under their
supervision at all times
what is a trainee's supervising practitioner ultimately responsible for - ANSWERa.
the care of the patient
which of the following must you know as a trainee at a VA facility - ANSWERd. all of
the above
which of the following best describes higher-level residents and trainees -
ANSWERa. they have increasing levels of responsibility but are still supervised
the resident and trainee education programs operate under standard guidance or
policies from the office of academic affiliations. these can be found in written VA
handbooks available online and or in your VA service or departmental office -
ANSWERa. true
which of the following statements is true concerning medical or dental student
supervision - ANSWERC. all medical and dental students notes must be
accompanied by an addendum or accompanying independent note by the attending
or appropriately supervisor
Which is an example of communication patterns which may lead to adverse events
and close calls? - ANSWERAll of the above
Patient safety goals are a priority of the VA and which accrediting body? -
ANSWERThe Joint Commission
, What should you do as you enter or leave a patient's room, or between patient
contacts? - ANSWERCleanse your hands using an alcohol-based rub and/or
antibacterial soap and water wash
What would you do before performing a moderately invasive procedure, such as the
insertion of a central intravenous catheter? - ANSWERWash and disinfect your
hands before putting on sterile gloves and again after the procedure
Contaminated or soiled materials such as gloves, drapes, and sponges are potential
sources to spread infectious agents.
What should you do with all used or contaminated materials? - ANSWERDispose of
them in appropriately labeled containers
Which of the following suicide warning signs must be reported to your supervising
practitioner? - ANSWERAll of the above
Which of the following are signs of possible neglect? - ANSWERAll of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging
of identifiable patient information? - ANSWERProhibited unless Federally approved
encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWERAsk
someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWERStore it on a VA system in a file that is restricted to only people who are
authorized to view the information.
What should you do if you leave your computer to go to another area? -
ANSWERLog-off or lock the computer and remove your PIV card before leaving to
maintain security
when is it permissible to access non-va websites for personal use using VA
computers - ANSWERIt is done only during your break time or after your duty hours
for a brief time and it is legal and ethical
Which of the following statements is true regarding patient information? -
ANSWERWhen sending a fax, you must confirm that the fax was received at its
destination
A patient has been getting care as an inpatient at VA hospital following a myocardial
infarction and now is discharged to the care of a Non-VA provider as an outpatient.