ANSWERS (RATED A+)
Who is eligible for care within the Veterans Health Administration? - ANSWEROnly
those who served in the active duty military
Which of the following are VA customers? - ANSWERAll of the above
Patient satisfaction with VA care and services is often reported to be at what
percentage? - ANSWER85%
while at a VA Facility residents and trainees are subject to what level of supervision -
ANSWERb. have a named supervising practitioner and operate under their
supervision at all times
what is a trainee's supervising practitioner ultimately responsible for - ANSWERa.
the care of the patient
which of the following must you know as a trainee at a VA facility - ANSWERd. all of
the above
which of the following best describes higher-level residents and trainees -
ANSWERa. they have increasing levels of responsibility but are still supervised
the resident and trainee education programs operate under standard guidance or
policies from the office of academic affiliations. these can be found in written VA
handbooks available online and or in your VA service or departmental office -
ANSWERa. true
which of the following statements is true concerning medical or dental student
supervision - ANSWERC. all medical and dental students notes must be
accompanied by an addendum or accompanying independent note by the attending
or appropriately supervisor
Which of the following are signs of possible neglect? - ANSWERAll of the above
An 84 year old man is admitted from his son's home for dehydration. He has a
history of moderate to severe dementia and is very underweight. He has a large bed
sore. His hair is unkempt, his teeth are in poor condition, and his clothing is
disheveled and dirty.
What should you do? - ANSWERReport the findings and possibility of abuse/neglect
to your supervisor
In VA, treatment of pain is a high priority. - ANSWERTrue
, Which is the best way to deal with a patient who you suspect is developing an opioid
use disorder? - ANSWERDiscuss options that are available for support and
treatment
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging
of identifiable patient information? - ANSWERProhibited unless Federally approved
encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWERAsk
someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWERStore it on a VA system in a file that is restricted to only people who are
authorized to view the information.
What should you do if you leave your computer to go to another area? -
ANSWERLog-off or lock the computer and remove your PIV card before leaving to
maintain security
when is it permissible to access non-va websites for personal use using VA
computers - ANSWERIt is done only during your break time or after your duty hours
for a brief time and it is legal and ethical
Which of the following statements is true regarding patient information? -
ANSWERWhen sending a fax, you must confirm that the fax was received at its
destination
A patient has been getting care as an inpatient at VA hospital following a myocardial
infarction and now is discharged to the care of a Non-VA provider as an outpatient.
Which of the following information may be disclosed to a non-VA provider without a
signed authorization for purposes of treating the patient? - ANSWERFamily history of
coronary artery disease
What should you do if you have a question about a Privacy issue or would like to
report a Privacy violation? - ANSWERContact the facility Privacy Officer if your
supervisor is unable to answer your question
What should you do if you have a question about releasing VA patient information to
an outside party, including family members of a Veteran? - ANSWERContact the
facility Release of Information Office if your supervisor is unable to answer your
question
Is written authorization required in order to fax the discharge summary for a VA
patient who is being discharged to a patient's current primary care provider who is