341 EXAM 2 QUESTIONS & ANSWERS
(GRADED A+)
What are the 3 types of waste? - ANSWERquantity
people
quality
What are the 3 types of Waste I types: quantity - ANSWEROverproduction
Inventory
Transportation
What does TIMWOOD stand for? - ANSWERTypes of Waste
Transportation
Inventory
Motion
Waiting
Overproduction
Overprocessing
Defects
Which of the following would be a "common" cause of variation?
A.
Random sources
B.
An untrained worker
C.
A machine in need of repair
D.
A defective raw material - ANSWERA. Random Sources
According to the SERVQUAL model, which of the following is NOT one of the five
dimensions of service quality?
A.
Empathy
B.
Assurance
C.
Communication
D.
Reliability
E.
Responsiveness - ANSWERC. Communication
, Justin Thyme used to run one batch each of 500 As, 300 Bs and 100 Cs every
month but now he runs a batch of 5 As, 3 Bs, and 1 C every half day with the use of:
A. mixed−model
assembly.
B. push method.
C. single−digit
setups.
D. andon lights. - ANSWERA. Mixed - model assembly
What is a concept that results in material being produced only when requested and
moved to where it is needed just as it is needed?
Part 2
A.
pull system
B.
push system
C.
requisition system
D.
procrastination system - ANSWERA. Pull system
In lean systems, if a defective product is found, which of the following is generally
NOT done?
A.
The defective unit is returned to the worker responsible for creating the defect.
B.
The defective unit is passed on to the next workstation.
C.
The production line is made aware of the problem without necessarily stopping the
line.
D.
The production line is stopped. - ANSWERB.
The defective unit is passed on to the next workstation.
Which of the following is NOT a lean scheduling tactic?
A.
Freeze part of the schedule
B.
Produce in large lots to minimize setup costs
C.
Use kanbans
(GRADED A+)
What are the 3 types of waste? - ANSWERquantity
people
quality
What are the 3 types of Waste I types: quantity - ANSWEROverproduction
Inventory
Transportation
What does TIMWOOD stand for? - ANSWERTypes of Waste
Transportation
Inventory
Motion
Waiting
Overproduction
Overprocessing
Defects
Which of the following would be a "common" cause of variation?
A.
Random sources
B.
An untrained worker
C.
A machine in need of repair
D.
A defective raw material - ANSWERA. Random Sources
According to the SERVQUAL model, which of the following is NOT one of the five
dimensions of service quality?
A.
Empathy
B.
Assurance
C.
Communication
D.
Reliability
E.
Responsiveness - ANSWERC. Communication
, Justin Thyme used to run one batch each of 500 As, 300 Bs and 100 Cs every
month but now he runs a batch of 5 As, 3 Bs, and 1 C every half day with the use of:
A. mixed−model
assembly.
B. push method.
C. single−digit
setups.
D. andon lights. - ANSWERA. Mixed - model assembly
What is a concept that results in material being produced only when requested and
moved to where it is needed just as it is needed?
Part 2
A.
pull system
B.
push system
C.
requisition system
D.
procrastination system - ANSWERA. Pull system
In lean systems, if a defective product is found, which of the following is generally
NOT done?
A.
The defective unit is returned to the worker responsible for creating the defect.
B.
The defective unit is passed on to the next workstation.
C.
The production line is made aware of the problem without necessarily stopping the
line.
D.
The production line is stopped. - ANSWERB.
The defective unit is passed on to the next workstation.
Which of the following is NOT a lean scheduling tactic?
A.
Freeze part of the schedule
B.
Produce in large lots to minimize setup costs
C.
Use kanbans
