SHAMPOO, CONDITIONING, & SCALP
CARE – PSI EXAM QUESTIONS AND
ANSWERS
Clarifying shampoo - Answer-Contain an active chelating agent that binds to metals
such as iron and copper and removes them from the hair. This enriches hair, & helps
retain moisture. This product should be used when build up occurs.
Balancing shampoo - Answer-Designed to wash away oiliness, while preventing the
hair from drying out. For oily hair and scalp
Strengthening shampoo - Answer-Contains strengthening and nourishing
ingredients, it is designed to repair damage and brittle hair
Dry shampoo aka powder shampoo - Answer-Cleans the hair without using soap or
water, adds volume to the hair. Never use this product before preforming a chemical
service
Sulfate-free shampoo aka soap-free shampoos - Answer-Little or no alkaline soap
base. Sensitive to artificial hair color and maintains the natural oils in the hair
Shampoos for thinning hair - Answer-Gentler and have lighter molecule weight,
contains volume boosting ingredients and give the illusion of additional volume and
density to the hair
Neutralizing shampoo - Answer-Designed to rebalance the pH level of the hair. This
helps return the hair to the average pH of hair after a chemical interaction
Color-Enhancing Shampoo - Answer-Created by combining the surfactant base with
basic color pigment. Similar to temporary color rinse. This product is used to
brighten, add slight hint of color and to eliminate unwanted tones
Scalp conditioner - Answer-Found in a cream base, softens and improves the scalp,
contains moisturizing and emollient ingredients
Medicated scalp lotion - Answer-Conditioner that promotes healing of the scalp
Scalp astringent lotion - Answer-Removes oil accumulation from the scalp and is
used after a scalp treatment and before styling
Deep-conditioning treatment aka hair mask or conditioning pack - Answer-Chemical
mixture of concentrated protein and intensive moisture. This product penetrates the
cuticle layer. This comes in creams, lotions and serums
Three part procedure - Answer-1.) Pre-service
2.) Service procedure "actual service"
3.) Post service
CARE – PSI EXAM QUESTIONS AND
ANSWERS
Clarifying shampoo - Answer-Contain an active chelating agent that binds to metals
such as iron and copper and removes them from the hair. This enriches hair, & helps
retain moisture. This product should be used when build up occurs.
Balancing shampoo - Answer-Designed to wash away oiliness, while preventing the
hair from drying out. For oily hair and scalp
Strengthening shampoo - Answer-Contains strengthening and nourishing
ingredients, it is designed to repair damage and brittle hair
Dry shampoo aka powder shampoo - Answer-Cleans the hair without using soap or
water, adds volume to the hair. Never use this product before preforming a chemical
service
Sulfate-free shampoo aka soap-free shampoos - Answer-Little or no alkaline soap
base. Sensitive to artificial hair color and maintains the natural oils in the hair
Shampoos for thinning hair - Answer-Gentler and have lighter molecule weight,
contains volume boosting ingredients and give the illusion of additional volume and
density to the hair
Neutralizing shampoo - Answer-Designed to rebalance the pH level of the hair. This
helps return the hair to the average pH of hair after a chemical interaction
Color-Enhancing Shampoo - Answer-Created by combining the surfactant base with
basic color pigment. Similar to temporary color rinse. This product is used to
brighten, add slight hint of color and to eliminate unwanted tones
Scalp conditioner - Answer-Found in a cream base, softens and improves the scalp,
contains moisturizing and emollient ingredients
Medicated scalp lotion - Answer-Conditioner that promotes healing of the scalp
Scalp astringent lotion - Answer-Removes oil accumulation from the scalp and is
used after a scalp treatment and before styling
Deep-conditioning treatment aka hair mask or conditioning pack - Answer-Chemical
mixture of concentrated protein and intensive moisture. This product penetrates the
cuticle layer. This comes in creams, lotions and serums
Three part procedure - Answer-1.) Pre-service
2.) Service procedure "actual service"
3.) Post service
