SMOKE RESTORATION NEWEST 2025 ACTUAL
EXAM COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
___________ fibers yield smoke less readily - RIGHT ANSWER -synthetic
_______________ fibers are less resistant to water damage - RIGHT ANSWER -Natural
____________________ is the most frequent problem encountered during upholstery cleaning -
RIGHT ANSWER -color bleeding
1. Dishes and glassware should be wrapped in _________ or _______ wrap prior to or after
cleaning. - RIGHT ANSWER -Newspaper,Bubblewrap
3 basic components of a fire - RIGHT ANSWER -
Fuel
Heat
Oxygen
3 involved parties in an insurance claim are - RIGHT ANSWER -
Insured/Property owner
Adjuster
Insurance company
, A ___________ of liability should be made before handling dishes and glassware affected by
heavy smoke due to heat-stress cracks - RIGHT ANSWER -Disclaimer
A "last resort" cleaner for stone, grout, calcium deposits and aluminum is a __________ cleaner
- RIGHT ANSWER -Acid cleaner
A by-product of incomplete combustion classified as carcinogenic - RIGHT ANSWER -Polycyclic
Aromatic Hydrocarbons (PAH)
A dry sponge works by the _________ process - RIGHT ANSWER -adsorption
a high alkaline cleaner above 10 ph is referred to as a heavy-duty ____________ - RIGHT
ANSWER -degreaser
A hydroxyl generator utilizes _____ light and _________ to create hydroxyl radicals - RIGHT
ANSWER - Ultraviolet light,Moisture
A low alkaline ph 7-10 is referred to as a - RIGHT ANSWER -general purpose detergent
A necessary step in restoring clothing is to have the insured separate the clothes into three
categories: those they need ______, those they need __________ and seasonal. - RIGHT
ANSWER - Now, Tomorrow
A product to rejuvenate wood surfaces after cleaning is - RIGHT ANSWER -Oil based furniture
polishes
A product used to clean fabrics where water may cause shrinkage is a
____________________________ (petroleum) cleaning compound - RIGHT ANSWER -dry
solvent based cleaner