HR CH 6 & 7 EXAM QUESTIONS AND
ANSWERS
Identify and discuss some of the desirable traits of a trainer - Answer-Knowledge-
They must know how things work and understand why they work that way.
Team player- Is happy to help others.
Commutation skills - they must be able to talk to others in a kind way.
Explain the P.R.O.P.E.R method of on-the-job training. - Answer-P- Prepare
• Decide what employees need to be taught. Identify the best sequences or steps of
training. Decide how best to demonstrate these steps.
R- Reassure
• Put each employee at ease. Learn about his or her prior experience, and adjust
accordingly. Try to get the employee interested, relaxed, and motivated to learn.
O- Orient
• Show the employee the correct way to do the job. Explain why it is done that way.
Discuss how it relates to other jobs.
P- Perform
• When employee is ready, let them try the job themselves. Give them an opportunity
to practice the job and guide them through rough spots.
E- Evaluate
• Check the employee's performance, and question them on how, why, when, and
where they should do something.
R- Reinforce and review
• Provide praise and encouragement and give feedback about how the employee is
doing.
What are the steps that an organization must follow when they use credit reports to
make employment decisions? - Answer-The applicant must give written permission.
The company must provide a writing certificate regarding the reasoning for pulling
this information.
Before ant action can be taking the applicant must be given a copy.
If the company decides not to hire the applicant because of the report the company
must provide an adverse action notice to that person.
Identify the five primary types of employment test? - Answer-Cognitive ability test
Personality and interest inventories
Job sample test or work sample test
The job knowledge test
The physical ability test
Job sample test or work sample test - Answer-Requires the applicant to perform task
that are actually part of the work required on the job.
The physical ability test - Answer-Employers frequently need to asses a person's
physical abilities.
ANSWERS
Identify and discuss some of the desirable traits of a trainer - Answer-Knowledge-
They must know how things work and understand why they work that way.
Team player- Is happy to help others.
Commutation skills - they must be able to talk to others in a kind way.
Explain the P.R.O.P.E.R method of on-the-job training. - Answer-P- Prepare
• Decide what employees need to be taught. Identify the best sequences or steps of
training. Decide how best to demonstrate these steps.
R- Reassure
• Put each employee at ease. Learn about his or her prior experience, and adjust
accordingly. Try to get the employee interested, relaxed, and motivated to learn.
O- Orient
• Show the employee the correct way to do the job. Explain why it is done that way.
Discuss how it relates to other jobs.
P- Perform
• When employee is ready, let them try the job themselves. Give them an opportunity
to practice the job and guide them through rough spots.
E- Evaluate
• Check the employee's performance, and question them on how, why, when, and
where they should do something.
R- Reinforce and review
• Provide praise and encouragement and give feedback about how the employee is
doing.
What are the steps that an organization must follow when they use credit reports to
make employment decisions? - Answer-The applicant must give written permission.
The company must provide a writing certificate regarding the reasoning for pulling
this information.
Before ant action can be taking the applicant must be given a copy.
If the company decides not to hire the applicant because of the report the company
must provide an adverse action notice to that person.
Identify the five primary types of employment test? - Answer-Cognitive ability test
Personality and interest inventories
Job sample test or work sample test
The job knowledge test
The physical ability test
Job sample test or work sample test - Answer-Requires the applicant to perform task
that are actually part of the work required on the job.
The physical ability test - Answer-Employers frequently need to asses a person's
physical abilities.
