CDC 4A051 HEALTH SERVICES MANAGEMENT
JOURNEYMAN VOLUME #1
Name 5 basic uses of the microcomputer in an MTF? - Answers :1.) Word Processing-
the preparation of documents such as letters and forms
2.) Spreadsheets- helpful when working with numbers and mathematical formulas
3.) Database Management-assists with the tracking of large amounts of data reports.
4.) Email Messaging- enhances communications
5.) Presentations- allows slide show briefings
CHCS - Answers :Functions include patient appointment and scheduling. Data about a
patient need only be entered once.
DEERS - Answers :Provides a uniform means for determining eligibility for healthcare
benefits. Provides on-line updates of beneficiary data.
MEPRS/EASIV - Answers :Provides specific reports to the executive staff regarding the
use of resources. Used to collect workload, financial, and personal data.
What is auxiliary storage? - Answers :Storage that allows you to save, store, and
retrieve data for use at a later time.
What is used primarily as a semi-permanent or permanent storage device? - Answers
:Floppy diskette or disk
What is ROM (Read-only memory)? - Answers :Permanent memory that gives the
computer the instructions it needs to start itself.
How can you prevent the loss of documents when the computer loses power? -
Answers :By saving documents to the hard disk drive or to a floppy diskette often.
Name at least 3 benefits authorized users have using TRICARE Online. - Answers :1.)
Schedule and View Appointments
2.) Access approved health content
3.) Access personal health information
4.) Use pharmacy tools
5.) Check medications
6.) Access military staff applications and much more
What system is designed to store, share, and exchange knowledge among all members
of the AFMS? - Answers :Knowledge Exchange (KX)
Which system is the standard cost accounting system for the MHS, containing Tri-
Service financial, personnel, and workload data from reporting medical and dental
, treatment facilities? - Answers :Medical Expense and Performance Reporting System
(MEPRS).
Which organization comprehensive accreditation process evaluates an organization's
compliance with standards and other accreditation requirements? - Answers :Joint
Commission Accreditation of Healthcare Organizations (JCAHO)
Name the US Department of Labor's web site that provides information on federal
regulations for health and safety at work. - Answers :Occupational Safety and Health
Administration (OSHA)
What should be done as a last resort when trying to recover hard drive space? -
Answers :Clean-up of the my document folder.
What is accomplished to promote quick system recovery and or save system/user data?
- Answers :The back-up of a computer.
Name a simple alternative to the back-up process. - Answers :Network drive back-up.
What happens when programs and data are continuously added and deleted? -
Answers :It becomes fragmented.
What device is used to junction between local/wide area networks? - Answers :A router
Name the two most common cabling types used in facilities. - Answers :Twisted pair
and fiber optic.
How did twisted pair get its name? - Answers :From having multiple pairs of copper wire
with each pair being twisted together and encased in a protective jacket.
What enables you to encrypt and digitally sign email messages, and provides security
for your network? - Answers :Common Access Card (CAC)
Who designates in writing a primary and alternate EC? - Answers :The Unit
Commander
Who is responsible for ensuring all changes or corrections to the inventory are clearly
annotated on the listing? - Answers :ADP equipment custodian (EC) responsibilities.
Who must sign on the final page of the inventory listing, upon completion of the joint
physical inventory? - Answers :Both losing and gaining EC.
What form is used to issue all equipment on loan for 90 days or less? - Answers :AF
Form 1297, Temporary Issue Receipt
How often are labels checked against the account listing? - Answers :Annually
JOURNEYMAN VOLUME #1
Name 5 basic uses of the microcomputer in an MTF? - Answers :1.) Word Processing-
the preparation of documents such as letters and forms
2.) Spreadsheets- helpful when working with numbers and mathematical formulas
3.) Database Management-assists with the tracking of large amounts of data reports.
4.) Email Messaging- enhances communications
5.) Presentations- allows slide show briefings
CHCS - Answers :Functions include patient appointment and scheduling. Data about a
patient need only be entered once.
DEERS - Answers :Provides a uniform means for determining eligibility for healthcare
benefits. Provides on-line updates of beneficiary data.
MEPRS/EASIV - Answers :Provides specific reports to the executive staff regarding the
use of resources. Used to collect workload, financial, and personal data.
What is auxiliary storage? - Answers :Storage that allows you to save, store, and
retrieve data for use at a later time.
What is used primarily as a semi-permanent or permanent storage device? - Answers
:Floppy diskette or disk
What is ROM (Read-only memory)? - Answers :Permanent memory that gives the
computer the instructions it needs to start itself.
How can you prevent the loss of documents when the computer loses power? -
Answers :By saving documents to the hard disk drive or to a floppy diskette often.
Name at least 3 benefits authorized users have using TRICARE Online. - Answers :1.)
Schedule and View Appointments
2.) Access approved health content
3.) Access personal health information
4.) Use pharmacy tools
5.) Check medications
6.) Access military staff applications and much more
What system is designed to store, share, and exchange knowledge among all members
of the AFMS? - Answers :Knowledge Exchange (KX)
Which system is the standard cost accounting system for the MHS, containing Tri-
Service financial, personnel, and workload data from reporting medical and dental
, treatment facilities? - Answers :Medical Expense and Performance Reporting System
(MEPRS).
Which organization comprehensive accreditation process evaluates an organization's
compliance with standards and other accreditation requirements? - Answers :Joint
Commission Accreditation of Healthcare Organizations (JCAHO)
Name the US Department of Labor's web site that provides information on federal
regulations for health and safety at work. - Answers :Occupational Safety and Health
Administration (OSHA)
What should be done as a last resort when trying to recover hard drive space? -
Answers :Clean-up of the my document folder.
What is accomplished to promote quick system recovery and or save system/user data?
- Answers :The back-up of a computer.
Name a simple alternative to the back-up process. - Answers :Network drive back-up.
What happens when programs and data are continuously added and deleted? -
Answers :It becomes fragmented.
What device is used to junction between local/wide area networks? - Answers :A router
Name the two most common cabling types used in facilities. - Answers :Twisted pair
and fiber optic.
How did twisted pair get its name? - Answers :From having multiple pairs of copper wire
with each pair being twisted together and encased in a protective jacket.
What enables you to encrypt and digitally sign email messages, and provides security
for your network? - Answers :Common Access Card (CAC)
Who designates in writing a primary and alternate EC? - Answers :The Unit
Commander
Who is responsible for ensuring all changes or corrections to the inventory are clearly
annotated on the listing? - Answers :ADP equipment custodian (EC) responsibilities.
Who must sign on the final page of the inventory listing, upon completion of the joint
physical inventory? - Answers :Both losing and gaining EC.
What form is used to issue all equipment on loan for 90 days or less? - Answers :AF
Form 1297, Temporary Issue Receipt
How often are labels checked against the account listing? - Answers :Annually
