Test Bank for Leading and Managing in Nursing 7th Edition by Patricia S. Yoder-Wise ISBN 9780323449137 Chapter 1-31 |Complete Guide A+

,TEST BANK FOR LEADING AND MANAGING IN NURSING 7TH EDITION YODER-WISE
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Table of Contents
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1. Leading, Managing, and Following in Complex Health Systems
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2. Clinical Safety: The Core of Leading, Managing, and Following
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3. Legal and Ethical Issues-
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4. Cultural Diversity and Inclusion in Health Care
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5. Gaining Personal Insight: The Beginning of Being a Leader
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6. Being an Effective Follower NEW chapter!
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7. Self-Management

8. Communication and Conflict h h




9. Power, Politics, and Influence
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10. Healthcare Organizations h




11. Organizational Structures h




12. Care Delivery Strategies
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13. Staffing and Scheduling h h




14. Workforce Engagement through Collective Action and Governance
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15. Making Decisions and Solving Problems
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16. The Impact of Technology
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17. Delegating: Authority, Accountability, Responsibility in Delegation Decisions
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,18. Leading Change
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19. Building Effective Teams
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20. Managing Costs and Budgets
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21. Selecting, Developing, and Evaluating Staff
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22. Person-Centered Care h




23. Managing Quality and Risk
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24. Translating Research into Practice
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25. Managing Personal/Personnel Problems
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26. Role Transition
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27. Managing Your Career
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28. Developing the Role of Leader
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29. Developing the Role of Manager
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30. The Strategic Planning Process
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31. Thriving for the Future
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, Leading and Managing in Nursing 7th Edition Yoder-Wise Test Bankh h h h h h h h h




Chapter 01: Leading, Managing, and Following
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Yoder-Wise: Leading and Managing in Nursing, 7th Edition
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MULTIPLE CHOICE h




1. A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults. She is
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asked to assess and adapt the unit to better meet the unique needs of the older adult patient.
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Using complexity principles, what would be the best approach to take for implementation of
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this change?
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a. Leverage the hierarchical management position to get unit staff involved in h h h h h h h h h h



assessment and planning.
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b. Engage involved staff at all levels in the decision-making process. h h h h h h h h h



c. Focus the assessment on the unit and omit the hospital and community
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environment. h



d. Hire a geriatric specialist to oversee and control the project.
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ANS: B h



Complexity theory suggests that systems interact and adapt and that decision making occurs
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throughout the systems, as opposed to being held in a hierarchy. In complexity theory, every
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voice counts, and therefore, all levels of staff would be involved in decision making.
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TOP: AONE competency: Communication and Relationship-Building
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2. A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has
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called in sick five times in the past month. He tells the manager that he very much wants to
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come to work when scheduled but must often care for his wife, who is undergoing treatment
for breast cancer. According t oUN
MRaSI
s lG B
N.C
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h ow ‘sT
need hiO
h erarchy theory, what would be the best h h
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approach to satisfying the needs of this nurse, other staff, and patients?
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a. Line up agency nurses who can be called in to work on short notice.
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b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
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c. Sympathize with the nurse‘s dilemma and let the charge nurse know that this nurse h h h h h h h h h h h h h



may be calling in frequently in the future.
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d. Work with the nurse, staffing office, and other nurses to arrange his scheduled
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days off around his wife‘s treatments.
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ANS: D h



Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet physiologic needs
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and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could affect patient
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care and threaten the needs of staff to feel competent. Arranging the schedule around the wife‘s
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needs meets the needs of the staff and of patients while satisfying the nurse‘s need for
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affiliation.
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TOP: AONE competency: Communication and Relationship-Building
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3. A grievance brought by a staff nurse against the unit manager requires mediation. At the first
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mediation session, the staff nurse repeatedly calls the unit manager‘s actions unfair, and the
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unit manager continues to reiterate the reasons for the actions. What would be the best course of
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action at this time?
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a. Send the two disputants away to reach their own resolution.
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b. Involve another staff nurse in the discussion for clarity issues. h h h h h h h h h




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