CNML & NE-BC (ACTUAL 2025/2026) QUESTIONS WITH 100%
VERIFIED COMPLETE SOLUTIONS
What are the characteristics of high performance teams? - ---
Answers----High performance teams trust each other, they
put the team ahead of the individual, they do not fear conflict,
they hold each other accountable, and focus on results,
according to Lencioni (2002).
What is the best way to help staff deal with multiple changes
happening simultaneously? - ---Answers----The best way to
help staff cope with multiple changes happening
simultaneously is to create a transition team of staff who
focus on the emotional response of their co-workers to the
change. Allow the transition team to make suggestions and
implement them.
How can a nurse manager create an environment where
creativity, innovation, and change are embraced by the staff? -
---Answers----The best way for a nurse manager to create
an environment where creativity, innovation, and change are
embraced by the staff is to form an innovation task force and
solicit suggestions. The manager must also reward staff who
demonstrate creativity and innovation in whatever way the
individual staff would appreciate it.
,According to Lewin you must first unfreeze the team to create
enthusiasm for a change. What is the best way for a manager
to do that? - ---Answers----A nurse manager can create
momentum for a change by providing staff with opportunities
to articulate their dissatisfaction with the current state and
make suggestions for how to improve the existing system.
What is the best way to communicate information in today's
environment as a nurse manager? - ---Answers----We are
working in a culturally diverse world with multiple generations
who have a variety of preferences for how they like to receive
and deliver information. Rather than trying to identify a best
approach, the manager should use a variety of approaches
including face-to-face meetings, e-mail, walking around and
being visible, and using traditional methods such as
newsletters.
How can a manager run an effective meeting when the staff
are too busy with patient care to leave the unit? - ---Answers-
---In today's environment not all staff can attend face-to-face
meetings because of work and personal responsibilities that
impact their availability. Nurse manager need to be creative in
finding other ways to deliver information including on-line
meetings, teleconferences, blogs, electronic discussion
groups, and shared governance councils.
What is the most important thing a nurse manager can do to
prepare her staff for a potential disaster? - ---Answers----
The most important aspect of disaster planning is making sure
staff are aware of their role in various scenarios. Disaster
manuals should be available for electronic viewing and hard
,copies should be centrally located on the nursing unit in case
the computer is not available during the disaster.
What is the first responsibility of a charge nurse when an
internal disaster is announced? - ---Answers----The first
thing the charge nurse should do when an internal disaster is
announced is to await further orders and review the
procedures. During the alert stage she can also begin to alert
staff using the phone tree, but not call in additional staff until
the extent of the disaster is known.
What is the first thing a medical surgical nurse manager
should do if she is told to activate the external disaster plan as
there has been an earthquake and 50 victims are being sent to
the Emergency Department? - ---Answers----If the external
disaster plan has been activated the nurse manager should
alert the charge nurse to begin to identify patients for
discharge to make room for victims. The phone tree should be
activated and staff identified who can come in to work. As
many employees as possible should be sent to the personnel
pool to be redeployed as needed to help with victims.
Why is debriefing conducted after a disaster drill? - ---
Answers----A debriefing after a disaster drill provides an
opportunity to identify what worked well or not so well for
application to the disaster plan for real events. Minutes from
the debriefing can be distribute to those who were not present
and provide documentation for regulatory agencies that drills
are taking place routinely to test the systems.
, What is SWOT? - ---Answers----A SWOT analysis is part of
the strategic planning process and includes a look at
Strengths, Weaknesses, Opportunities, and Threats.
What are some ways a good change agent transforms an
organization? - ---Answers----A good change agent is well
educated on the topic of change theory and the particular thing
they are attempting to change. They anticipate opposition and
have good responses prepared in advance. They focus on what
is ending for people and provide opportunities for people to
express their concerns about the changes.
What is wrong with hiring employees who fit in if you are
trying to create an environment for creativity and innovation? -
---Answers----One of the keys to a creative and innovative
environment is diversity of thought. Disruptive innovators who
bring different viewpoints to the team are essential for
bringing innovative ideas. The nurse manager needs to
encourage different opinions rather than looking for people
with the same sorts of thoughts who fit in with the existing
staff.
Why is creating dissatisfaction important? - ---Answers----
Dissatisfaction is important to change because people tend to
feel things are fine the way they are. People tend to be
overwhelmed and not looking for more things to change. Thus,
employees may not be interested in hearing about the vision,
because they do not feel there is a need for change unless
they feel dissatisfaction with the current state.
VERIFIED COMPLETE SOLUTIONS
What are the characteristics of high performance teams? - ---
Answers----High performance teams trust each other, they
put the team ahead of the individual, they do not fear conflict,
they hold each other accountable, and focus on results,
according to Lencioni (2002).
What is the best way to help staff deal with multiple changes
happening simultaneously? - ---Answers----The best way to
help staff cope with multiple changes happening
simultaneously is to create a transition team of staff who
focus on the emotional response of their co-workers to the
change. Allow the transition team to make suggestions and
implement them.
How can a nurse manager create an environment where
creativity, innovation, and change are embraced by the staff? -
---Answers----The best way for a nurse manager to create
an environment where creativity, innovation, and change are
embraced by the staff is to form an innovation task force and
solicit suggestions. The manager must also reward staff who
demonstrate creativity and innovation in whatever way the
individual staff would appreciate it.
,According to Lewin you must first unfreeze the team to create
enthusiasm for a change. What is the best way for a manager
to do that? - ---Answers----A nurse manager can create
momentum for a change by providing staff with opportunities
to articulate their dissatisfaction with the current state and
make suggestions for how to improve the existing system.
What is the best way to communicate information in today's
environment as a nurse manager? - ---Answers----We are
working in a culturally diverse world with multiple generations
who have a variety of preferences for how they like to receive
and deliver information. Rather than trying to identify a best
approach, the manager should use a variety of approaches
including face-to-face meetings, e-mail, walking around and
being visible, and using traditional methods such as
newsletters.
How can a manager run an effective meeting when the staff
are too busy with patient care to leave the unit? - ---Answers-
---In today's environment not all staff can attend face-to-face
meetings because of work and personal responsibilities that
impact their availability. Nurse manager need to be creative in
finding other ways to deliver information including on-line
meetings, teleconferences, blogs, electronic discussion
groups, and shared governance councils.
What is the most important thing a nurse manager can do to
prepare her staff for a potential disaster? - ---Answers----
The most important aspect of disaster planning is making sure
staff are aware of their role in various scenarios. Disaster
manuals should be available for electronic viewing and hard
,copies should be centrally located on the nursing unit in case
the computer is not available during the disaster.
What is the first responsibility of a charge nurse when an
internal disaster is announced? - ---Answers----The first
thing the charge nurse should do when an internal disaster is
announced is to await further orders and review the
procedures. During the alert stage she can also begin to alert
staff using the phone tree, but not call in additional staff until
the extent of the disaster is known.
What is the first thing a medical surgical nurse manager
should do if she is told to activate the external disaster plan as
there has been an earthquake and 50 victims are being sent to
the Emergency Department? - ---Answers----If the external
disaster plan has been activated the nurse manager should
alert the charge nurse to begin to identify patients for
discharge to make room for victims. The phone tree should be
activated and staff identified who can come in to work. As
many employees as possible should be sent to the personnel
pool to be redeployed as needed to help with victims.
Why is debriefing conducted after a disaster drill? - ---
Answers----A debriefing after a disaster drill provides an
opportunity to identify what worked well or not so well for
application to the disaster plan for real events. Minutes from
the debriefing can be distribute to those who were not present
and provide documentation for regulatory agencies that drills
are taking place routinely to test the systems.
, What is SWOT? - ---Answers----A SWOT analysis is part of
the strategic planning process and includes a look at
Strengths, Weaknesses, Opportunities, and Threats.
What are some ways a good change agent transforms an
organization? - ---Answers----A good change agent is well
educated on the topic of change theory and the particular thing
they are attempting to change. They anticipate opposition and
have good responses prepared in advance. They focus on what
is ending for people and provide opportunities for people to
express their concerns about the changes.
What is wrong with hiring employees who fit in if you are
trying to create an environment for creativity and innovation? -
---Answers----One of the keys to a creative and innovative
environment is diversity of thought. Disruptive innovators who
bring different viewpoints to the team are essential for
bringing innovative ideas. The nurse manager needs to
encourage different opinions rather than looking for people
with the same sorts of thoughts who fit in with the existing
staff.
Why is creating dissatisfaction important? - ---Answers----
Dissatisfaction is important to change because people tend to
feel things are fine the way they are. People tend to be
overwhelmed and not looking for more things to change. Thus,
employees may not be interested in hearing about the vision,
because they do not feel there is a need for change unless
they feel dissatisfaction with the current state.
