NURS 108 EXAM 2 questions n answers
graded A+ passed
Communication - correct answer ✔✔A process of interaction between people in which symbols
are used to create, exchange, and interpret messages about ideas, emotions, and mind states.
What are the three primary categories of communication? - correct answer ✔✔1. Linguistic
2. Paralinguistic
3. Metacommunication
Linguistic - correct answer ✔✔The verbal exchange of messages through spoken words and
written symbols.
Paralinguistic - correct answer ✔✔Less recognizable means of transmitting messages which
includes the use of gestures, eye contact, and facial expressions.
Metacommunication - correct answer ✔✔Factors that affect how messages are reciebved and
interpreted.
What are the three attributes of communication that form the basis of study in the nursing
process? - correct answer ✔✔1. A process of complementary exchange.
2. Context.
3. Learned Skill.
Process of Complementary Exchange - correct answer ✔✔Occurs between people, where each
participant is either a sender or a reciever.
,Context - correct answer ✔✔Can include factors such as the relationship between participants,
internal mood states, mental and physical condition, experience and education, and external
noise emitted from the environment.
Learned Skill - correct answer ✔✔Develops over time and through interactions with others.
Assertive Communication - correct answer ✔✔A process in which positive and negative ideas
and feelings are expressed in an open and direct way.
Therapeutic Communication - correct answer ✔✔An interactive process between the nurse and
the client that helps the client overcome temporary stress, to get along with other poeple, to
adjust the unalterable, and to overcome psychological block which stand in the way of self-
realizations.
Intrapersonal Communication - correct answer ✔✔Takes place within the individual, and may
be positive/helpful to the person, or negative/self-destructive.
Interpersonal Communication - correct answer ✔✔The verbal and nonverbal interaction that
occurs among human beings, and can be one-tone or occur within groups. (Think Interstates)
Handoff/Reporting - correct answer ✔✔The process of nurse-to-nurse communication in which
patient data is shared between shifts and at other points of transition, with the primary intent
of ensuring accuracy and continuity of care.
Communication Competence - correct answer ✔✔The communication is both effective and
appropriate.
Sentinel Events - correct answer ✔✔Unusually serious, unexpected events that occur during
episodes of care, not only resulting in harm to the patient but also lead to increased health care
costs.
, What are the three examples of sentinel events? - correct answer ✔✔1. Wrong-Site Surgery.
2. Adverse Drug Events.
3. Patient Falls.
What does the acronym ISBARR stand for? - correct answer ✔✔I: Identify Self.
S: Situation of Patient
B: Background Information
A: Assessment.
R: Recommendations for Action.
R: Read Back Orders.
Electronic Health Record (EHR) - correct answer ✔✔A communication tool used between
members of the health care team for documenting progress, interventions, and patients
responses to care.
Advocacy - correct answer ✔✔The act of speaking for others to assist them to meet needs, and
is an expectation for all nurses.
What are some examples of Therapeutic Communication Techniques? - correct answer ✔✔
What is the Sender-Message-Reciever model? - correct answer ✔✔
A patient states that everything has been going great; however, the nurse observes the patient
biting his nails and fidgeting. What type of communication does the nurse recognize from the
patient's actions and statements?
A. Linguistic
graded A+ passed
Communication - correct answer ✔✔A process of interaction between people in which symbols
are used to create, exchange, and interpret messages about ideas, emotions, and mind states.
What are the three primary categories of communication? - correct answer ✔✔1. Linguistic
2. Paralinguistic
3. Metacommunication
Linguistic - correct answer ✔✔The verbal exchange of messages through spoken words and
written symbols.
Paralinguistic - correct answer ✔✔Less recognizable means of transmitting messages which
includes the use of gestures, eye contact, and facial expressions.
Metacommunication - correct answer ✔✔Factors that affect how messages are reciebved and
interpreted.
What are the three attributes of communication that form the basis of study in the nursing
process? - correct answer ✔✔1. A process of complementary exchange.
2. Context.
3. Learned Skill.
Process of Complementary Exchange - correct answer ✔✔Occurs between people, where each
participant is either a sender or a reciever.
,Context - correct answer ✔✔Can include factors such as the relationship between participants,
internal mood states, mental and physical condition, experience and education, and external
noise emitted from the environment.
Learned Skill - correct answer ✔✔Develops over time and through interactions with others.
Assertive Communication - correct answer ✔✔A process in which positive and negative ideas
and feelings are expressed in an open and direct way.
Therapeutic Communication - correct answer ✔✔An interactive process between the nurse and
the client that helps the client overcome temporary stress, to get along with other poeple, to
adjust the unalterable, and to overcome psychological block which stand in the way of self-
realizations.
Intrapersonal Communication - correct answer ✔✔Takes place within the individual, and may
be positive/helpful to the person, or negative/self-destructive.
Interpersonal Communication - correct answer ✔✔The verbal and nonverbal interaction that
occurs among human beings, and can be one-tone or occur within groups. (Think Interstates)
Handoff/Reporting - correct answer ✔✔The process of nurse-to-nurse communication in which
patient data is shared between shifts and at other points of transition, with the primary intent
of ensuring accuracy and continuity of care.
Communication Competence - correct answer ✔✔The communication is both effective and
appropriate.
Sentinel Events - correct answer ✔✔Unusually serious, unexpected events that occur during
episodes of care, not only resulting in harm to the patient but also lead to increased health care
costs.
, What are the three examples of sentinel events? - correct answer ✔✔1. Wrong-Site Surgery.
2. Adverse Drug Events.
3. Patient Falls.
What does the acronym ISBARR stand for? - correct answer ✔✔I: Identify Self.
S: Situation of Patient
B: Background Information
A: Assessment.
R: Recommendations for Action.
R: Read Back Orders.
Electronic Health Record (EHR) - correct answer ✔✔A communication tool used between
members of the health care team for documenting progress, interventions, and patients
responses to care.
Advocacy - correct answer ✔✔The act of speaking for others to assist them to meet needs, and
is an expectation for all nurses.
What are some examples of Therapeutic Communication Techniques? - correct answer ✔✔
What is the Sender-Message-Reciever model? - correct answer ✔✔
A patient states that everything has been going great; however, the nurse observes the patient
biting his nails and fidgeting. What type of communication does the nurse recognize from the
patient's actions and statements?
A. Linguistic
