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USPS SSA Exam Questions with Detailed
Verified Answers (100% Correct Answers)
/Already Graded A+
Registered Mail
Ans: First-Class and Priority service only.
Most secure service the post office offers.
$50,000 insurance and free tracking included.
International Shipping/Mailing Methods (5)
Ans: Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
Balloon Price
Ans: - Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and girth.
Oversize Price
Ans: - Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
Dimensional Weight Pricing
Ans: - Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service
Ans: This allows customers to return merchandise to merchants without having to pay postage
(postage has already been prepaid by the merchant).
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Priority Mail Express
Ans: - Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
Priority Mail
Ans: - 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail
Ans: Consists of items sent within the United States, its territories, possessions, APO's, FPO's,
DPO's, and the UN.
Mailing Services (6)
Ans: Services for which USPS does not have to compete for business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6)
Ans: Services where the USPS competes with other companies, such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
S.O.L.E.R.
Ans: Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail)
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Ans: 3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals
Ans: Items published at least 4 times a year from a known publisher.
USPS Marketing Mail (includes EDDM)
Ans: Consists of printed matter, flyers, advertising, catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service
Ans: - Provides customers with proof of mailing and the date and time the item was
delivered or delivery was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD)
Ans: - Used to mail merchandise for which the mailer has not yet been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
- Requires a five-part form.
PS Form 3811
PS Form 3811-A
Electronic
Ans: The three types of Return Receipts:
- Return Receipt
- Return Receipt After Mailing
- Electronic Return Receipt
PS Form 3816, a five part form used for this type of extra service.
Ans: Form for COD (Collect on Delivery)
G.I.S.T.
Ans: Greet
Inquire
Suggest
Thank
USPS SSA Exam Questions with Detailed
Verified Answers (100% Correct Answers)
/Already Graded A+
Registered Mail
Ans: First-Class and Priority service only.
Most secure service the post office offers.
$50,000 insurance and free tracking included.
International Shipping/Mailing Methods (5)
Ans: Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
Balloon Price
Ans: - Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and girth.
Oversize Price
Ans: - Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
Dimensional Weight Pricing
Ans: - Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
Parcel Return Service
Ans: This allows customers to return merchandise to merchants without having to pay postage
(postage has already been prepaid by the merchant).
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Priority Mail Express
Ans: - Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
Priority Mail
Ans: - 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
Domestic Mail
Ans: Consists of items sent within the United States, its territories, possessions, APO's, FPO's,
DPO's, and the UN.
Mailing Services (6)
Ans: Services for which USPS does not have to compete for business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
Shipping Services (6)
Ans: Services where the USPS competes with other companies, such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
S.O.L.E.R.
Ans: Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
First Class Package Service (Retail)
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Ans: 3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
Periodicals
Ans: Items published at least 4 times a year from a known publisher.
USPS Marketing Mail (includes EDDM)
Ans: Consists of printed matter, flyers, advertising, catalogs, newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing
Certified Mail Service
Ans: - Provides customers with proof of mailing and the date and time the item was
delivered or delivery was attempted.
- Limited Tracking
- Legally Binding
Collect on Delivery (COD)
Ans: - Used to mail merchandise for which the mailer has not yet been paid.
- Articles are covered against loss, damage, rifling, and failure to remit fees.
- Indemnity coverage up to $1,000.
- Requires a five-part form.
PS Form 3811
PS Form 3811-A
Electronic
Ans: The three types of Return Receipts:
- Return Receipt
- Return Receipt After Mailing
- Electronic Return Receipt
PS Form 3816, a five part form used for this type of extra service.
Ans: Form for COD (Collect on Delivery)
G.I.S.T.
Ans: Greet
Inquire
Suggest
Thank
