MSSC Communications Exam Questions
And Answers
The sender needs to understand that miscommunication is the
normal state of the communication process, especially the first
attempt. - - -
correct answer ✅True
The receiver recognizes the sounds the sender is making and
transforms them into words and ideas in his own mind. What is this
process called? - - -
correct answer ✅Decoding
Which of the following is NOT part of an "I" statement? - - -
correct answer ✅Accusation
Feedback is a special message sent by the receiver. - - -
correct answer ✅True
Finishing the speakers sentences demonstrates how closely you are
following what she's saying. - - -
correct answer ✅False
Which of the following is NOT a category of noise? - - -
correct answer ✅Feedback
, MSSC Communications Exam Questions
And Answers
While listening the receiver should ______________. - - -
correct answer ✅Suspend judgement
Which of the following is a strength of written communication? - - -
correct answer ✅Creates a record
_______________ is the process we use to transfer our ideas into
symbols that can be understood by the receiver. - - -
correct answer ✅Encoding
Which of the following is a weakness of electronic communication?
---
correct answer ✅Doesn't transmit emotional content
Which of these is a weakness of written communication? - - -
correct answer ✅No immediate feedback
Which of the following is NOT a strength of spoken
communication? - - -
correct answer ✅Allows you to reach information overload
And Answers
The sender needs to understand that miscommunication is the
normal state of the communication process, especially the first
attempt. - - -
correct answer ✅True
The receiver recognizes the sounds the sender is making and
transforms them into words and ideas in his own mind. What is this
process called? - - -
correct answer ✅Decoding
Which of the following is NOT part of an "I" statement? - - -
correct answer ✅Accusation
Feedback is a special message sent by the receiver. - - -
correct answer ✅True
Finishing the speakers sentences demonstrates how closely you are
following what she's saying. - - -
correct answer ✅False
Which of the following is NOT a category of noise? - - -
correct answer ✅Feedback
, MSSC Communications Exam Questions
And Answers
While listening the receiver should ______________. - - -
correct answer ✅Suspend judgement
Which of the following is a strength of written communication? - - -
correct answer ✅Creates a record
_______________ is the process we use to transfer our ideas into
symbols that can be understood by the receiver. - - -
correct answer ✅Encoding
Which of the following is a weakness of electronic communication?
---
correct answer ✅Doesn't transmit emotional content
Which of these is a weakness of written communication? - - -
correct answer ✅No immediate feedback
Which of the following is NOT a strength of spoken
communication? - - -
correct answer ✅Allows you to reach information overload
