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BUS 140 CHAPTER #2 EXAM QUESTIONS WITH CORRECT ANSWERS

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BUS 140 CHAPTER #2 EXAM QUESTIONS WITH CORRECT ANSWERS

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BUS 140 CHAPTER #2 EXAM
QUESTIONS WITH CORRECT
ANSWERS
Which of the following has made the least progress along its product life cycle?
a. drive-thru restaurants
b. Internet search engines
c. iPods
d. LCD & plasma TVs
e. Xbox 360 - Answer-e

A strategy is a(n)
a. set of opportunities in the marketplace
b. broad statement of purpose
c. simulation used to test various product line options
d. plan for cost reduction
e. action plan to achieve the mission - Answer-e

Which of the following statements best characterizes delivery reliability?
a. a company that always delivers on the same day of the week
b. a company that always delivers at the promised time
c. a company that delivers more frequently than its competitors
d. a company that delivers faster than its competitors
e. a company that has a computerized delivery scheduling system - Answer-b

Which of the following has progressed the furthest along its product life cycle?
a. drive-thru restaurants
b. Internet search engines
c. iPods
d. LCD & plasma TVs
e. Xbox 360 - Answer-a

The ability of an organization to produce goods or services that have some
uniqueness in their
characteristics is
a. mass production
b. time-based competition
c. competing on productivity
d. competing on flexibility
e. competing on differentiation - Answer-e

Which of the following does not represent valid reasons for globalizing operations?
a. reduce costs
b. improve supply chain
c. reduce responsiveness
d. attract and retain global talent
e. All of the above are valid reasons for globalizing operations. - Answer-c

, NAFTA seeks to
a. substitute cheap labor in Mexico for expensive labor in the United States
b. curb illegal immigration from Mexico to the United States
c. phase out all trade and tariff barriers between the United States and Mexico
d. phase out all trade and tariff barriers between the United States, Canada, and
Mexico
e. All of the above are NAFTA goals. - Answer-d

With reference to cultural and ethical issues, the World Trade Organization has
a. succeeded in providing equal protection of intellectual property among nations
b. made progress in providing equal protection of intellectual property among
nations
c. phased out all trade and tariff barriers between the United States and Mexico
d. eliminated slave labor and child labor
e. played little role in addressing cultural and ethical issues among nations -
Answer-b

Which of the following is true about business strategies?
a. An organization should stick with its strategy for the life of the business.
b. All firms within an industry will adopt the same strategy.
c. Well defined missions make strategy development much easier.
d. Strategies are formulated independently of SWOT analysis.
e. Organizational strategies depend on operations strategies. - Answer-c

Which of the following activities takes place once the mission has been developed?
a. The firm develops alternative or back-up missions in case the original mission
fails.
b. The functional areas develop their functional area strategies.
c. The functional areas develop their supporting missions.
d. The ten OM decision areas are prioritized.
e. Operational tactics are developed. - Answer-c

Which of the following statements about organizational missions is false?
a. They reflect a company's purpose.
b. They indicate what a company intends to contribute to society.
c. They are formulated after strategies are known.
d. They define a company's reason for existence.
e. They provide guidance for functional area missions. - Answer-c

The impact of strategies on the general direction and basic character of a company
is
a. short range
b. medium range
c. long range
d. temporal
e. minimal - Answer-c

The fundamental purpose of an organization's mission statement is to
a. create a good human relations climate in the organization

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