If an interviewee gives only short or incomplete responses to open-ended questions, a systems analyst
should _____.
continue using open-ended questions
give the interviewee easy access to supporting material that might be needed
switch to closed-ended questions
rudely conclude the meeting - Answers switch to closed-ended questions
When conducting an interview, after asking a question, allow the person enough time to think about the
question and arrive at an answer.
False
True - Answers True
Microsoft OneNote is a type of _____ software.
personal data management
productivity assistant
personal digital assistant
information management - Answers information management
To obtain answers to requirements questions, the analyst develops a _____ plan, which involves
answers to five familiar questions: who, what, where, when, and how.
rapid application
sequencing
fact-finding
stratification - Answers fact-finding
Due to the limited range of input and interaction among participants, few companies believe that a joint
application development (JAD) group produces the best definition of a new system.
False
True - Answers False
A(n) _____ shows the timing of interactions between objects as they occur.
, timing diagram
class diagram
sequence diagram
orientation diagram - Answers sequence diagram
Supporters of neutral locations for interviews believe that it _____.
gives the interviewee an opportunity to take calls during the interview
keeps interruptions to a minimum so people can concentrate fully
makes the interviewee feel comfortable during the meeting
gives the interviewee easy access to supporting material that might be needed - Answers keeps
interruptions to a minimum so people can concentrate fully
A(n) _____ is a simple graphic organizer that helps systems analysts visualize the status of a project.
epic
pool
histogram
storyboard - Answers storyboard
Systems developers use joint application development (JAD) whenever group input and interaction are
not desired, because it is linked to a specific development methodology.
True
False - Answers False
The main objective of a sample is to ensure that it represents the overall population accurately.
True
False - Answers True
When designing a questionnaire, the most important rule of all is to make sure that questions collect the
right data in a form that can be used to further the fact-finding effort.
True
False - Answers True
Critical Thinking Questions