Indicate all of the theories that are classified as process perspectives. - CORRECT ANSWER Expectancy
Theory
Equity Theory
Goal-setting Theory
According to McClelland's acquired theory, a "control freak" might be described as an individual with
normal achievement needs, a low level of affiliation needs and a very high level of ____________ needs.
- CORRECT ANSWER Power
Habitat for Humanity volunteers who are building a home are looking for a(n)_______________ reward
- CORRECT ANSWER Intrinsic
Rank the steps in the simple model of motivation from the beginning (at the top) to end (at the bottom).
- CORRECT ANSWER 1. Unfulfilled need
2. Motivation
3. Behaviors
4. Rewards
5. Feedback
Which one of the following concepts is defined as the physiological or psychological deficiencies that
arose behavior? - CORRECT ANSWER Needs
Hackman and Oldham's job characteristics model is composed of three major elements. Identify those
elements from the list below. - CORRECT ANSWER 1. Three psychological states
2. Five core job characteristics
3. Work outcomes
,The psychological processes that arouse and direct goal-directed behavior are called
____________________. - CORRECT ANSWER Motivation
The three key elements in equity theory are: - CORRECT ANSWER 1. Inputs
2. Outputs/Rewards
3. Comparisons
In the hierarchy of needs theory ____________________ needs deal with the most basic human survival
needs of food, clothing, shelter, and comfort. - CORRECT ANSWER Physiological
Job _____________________________ is the process of reducing the number of tasks a worker
performs. - CORRECT ANSWER simplification
Sam wants to improve job satisfaction, so he adds more responsibility, complexity, and control to his
subordinates jobs. This is an example of job ______________________________. - CORRECT ANSWER
enrichment
____________________________ is a theory that focuses on identifying the types of objectives that are
most effective in producing high levels of motivation and performance and in explaining why objectives
have these effects. - CORRECT ANSWER Goal-setting
There are four perspectives on motivation; they are content, process, job design, and
_________________________. - CORRECT ANSWER reinforcement
Herzberg's two-factor theory focuses on which of the following types of factors? - CORRECT ANSWER
1.Motivating
2. Hygiene
The job characteristics model consists of ________________ that affect three critical psychological
states of an employee that in tun affect the employee;s motivation, performance, and satisfaction. -
CORRECT ANSWER five core job characteristics
, Job design works when employees are motivated. To be motivated, they must have three psychological
states. Identify those states. - CORRECT ANSWER 1. Has knowledge of the actual results of the work
2. Experienced meaningfulness of work
3. Experienced responsibility for the work outcomes
According to the hierarchy of needs, in order for Josephine to seek fulfillment of her love needs, she
must first satisfy which of the following needs? - CORRECT ANSWER 1. Safety
2. Physiological
In equity theory, the education, experience, and skills that individuals contribute to their organizations
are examples of _____________. - CORRECT ANSWER inputs
Alderfer's ___________________ theory suggests that there are three universal needs: existence,
relatedness, and growth, which constitute a hierarchy of needs and motivate behavior. Alderfer
proposed that needs at more than one level can be motivational at the same time. - CORRECT ANSWER
ERG
Which of the following theories proposes that work satisfaction originates from motivating factors and
dissatisfaction originates from hygiene factors? - CORRECT ANSWER Herzberg's two-factor theory
The _____________ theory suggests that people compare the ratio of their own outcomes to inputs
against the ratio of someone else's outcomes to inputs. - CORRECT ANSWER equity
Job __________ consists of increasing the number of tasks in a job to increase variety and motivation. -
CORRECT ANSWER enlargement
Using your knowledge of motivation, you as the manager, will want to motivate people to do which of
the following? - CORRECT ANSWER 1. Join your organization
2. Stay with your organization
3. Do extra tasks for your organization
4. Be engaged while at your organization