MNGT CH 17 EXAM QUESTIONS
CORRECTLY ANSWERED.
Which of the following situations are likely to cause POOR interpersonal relations? Check all that apply.
When managers submit invoices to Natalie in accounting without including all the necessary
information, Natalie contacts them right away and helps them locate the needed cost center codes and
approvals.
Brad believes that when Jason makes a mistake, he often tells their boss that Brad is responsible for
what went wrong.
Deion's manager has given him positive performance ratings for several years and consistently gives
Deion the assignments he wants.
Billie worked her way through state college and continues to struggle to pay off student loans, while
most of her coworkers attended private colleges and now vacation at their parents' second homes. -
CORRECT ANSWER Brad believes that when Jason makes a mistake, he often tells their boss that Brad is
responsible for what went wrong.
Billie worked her way through state college and continues to struggle to pay off student loans, while
most of her coworkers attended private colleges and now vacation at their parents' second homes.
why: Negative interpersonal relations tend to exist when people do not respect each other or simply
don't like one another. These conditions are most likely when people have few experiences and
interests in common or if they have a history of conflict
As a new manager, you want the people in your work group to communicate well. Which of the
following are likely benefits of improving interpersonal relations among the people in your department?
Check all that apply.
Managers will be better at motivating their employees.
, Employees will be more productive.
Employees will be happier.
Employees will not share their frustrations with each other. - CORRECT ANSWER Managers will be
better at motivating their employees.
Employees will be more productive.
Employees will be happier.
note: Employees with good relationships will be more likely to share their frustrations with each other,
and they can provide mutual support in a way that people who don't understand the situation at work
as well (such as friends and family) cannot.
Which of the following situations are likely to bring about GOOD interpersonal relations? Check all that
apply.
Managers have been bringing their problems to Liam, the human resource business partner, for years,
and they believe he is always sympathetic and fair.
When Stephanie requested funding for a project that was important to her, her manager not only did
not support her proposal but vigorously argued against it.
Two accountants, Arden and Chloe, both enjoy playing cards and are members of a bridge foursome
that plays after work every Thursday.
Aimee loves to hunt and stocks her freezer with deer meat every fall, while Reggie is a strict vegan and
enjoys nature photography in his spare time - CORRECT ANSWER Managers have been bringing their
problems to Liam, the human resource business partner, for years, and they believe he is always
sympathetic and fair.
Two accountants, Arden and Chloe, both enjoy playing cards and are members of a bridge foursome
that plays after work every Thursday.
Which of the following information will you use to convince the manager that interpersonal relations are
worth addressing? Check all that apply.
CORRECTLY ANSWERED.
Which of the following situations are likely to cause POOR interpersonal relations? Check all that apply.
When managers submit invoices to Natalie in accounting without including all the necessary
information, Natalie contacts them right away and helps them locate the needed cost center codes and
approvals.
Brad believes that when Jason makes a mistake, he often tells their boss that Brad is responsible for
what went wrong.
Deion's manager has given him positive performance ratings for several years and consistently gives
Deion the assignments he wants.
Billie worked her way through state college and continues to struggle to pay off student loans, while
most of her coworkers attended private colleges and now vacation at their parents' second homes. -
CORRECT ANSWER Brad believes that when Jason makes a mistake, he often tells their boss that Brad is
responsible for what went wrong.
Billie worked her way through state college and continues to struggle to pay off student loans, while
most of her coworkers attended private colleges and now vacation at their parents' second homes.
why: Negative interpersonal relations tend to exist when people do not respect each other or simply
don't like one another. These conditions are most likely when people have few experiences and
interests in common or if they have a history of conflict
As a new manager, you want the people in your work group to communicate well. Which of the
following are likely benefits of improving interpersonal relations among the people in your department?
Check all that apply.
Managers will be better at motivating their employees.
, Employees will be more productive.
Employees will be happier.
Employees will not share their frustrations with each other. - CORRECT ANSWER Managers will be
better at motivating their employees.
Employees will be more productive.
Employees will be happier.
note: Employees with good relationships will be more likely to share their frustrations with each other,
and they can provide mutual support in a way that people who don't understand the situation at work
as well (such as friends and family) cannot.
Which of the following situations are likely to bring about GOOD interpersonal relations? Check all that
apply.
Managers have been bringing their problems to Liam, the human resource business partner, for years,
and they believe he is always sympathetic and fair.
When Stephanie requested funding for a project that was important to her, her manager not only did
not support her proposal but vigorously argued against it.
Two accountants, Arden and Chloe, both enjoy playing cards and are members of a bridge foursome
that plays after work every Thursday.
Aimee loves to hunt and stocks her freezer with deer meat every fall, while Reggie is a strict vegan and
enjoys nature photography in his spare time - CORRECT ANSWER Managers have been bringing their
problems to Liam, the human resource business partner, for years, and they believe he is always
sympathetic and fair.
Two accountants, Arden and Chloe, both enjoy playing cards and are members of a bridge foursome
that plays after work every Thursday.
Which of the following information will you use to convince the manager that interpersonal relations are
worth addressing? Check all that apply.
