3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
TEST PREP - WGU - PRINCIPLES OF
MANAGEMENT –C+ ACTUAL
QUESTIONS AND ANSWERS (A+ GUIDE
SOLUTION)
Save
Terms in this set (105)
A value chain is the sequence of activities that begins
with raw materials.
What result does a value chain end with?
Delivery of products or
services Choose 1 answer
Supply and demand
Operations and logistics
Outsourcing or insourcing
Delivery of products or services
What happens when an effective value chain is
created?
Profit margins are Choose 1 answer
increased. Profit margins are increased.
A mission statement is developed.
Customized products are standardized.
Total quality management is not required.
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 1/33
,3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
Industry and market analysis, competitor analysis, and
social analysis are examples of which step in the
strategic planning process?
Analysis of external
Analysis of mission, vision, and goals
opportunities and threats
Analysis of management implementation
Analysis of external opportunities and threats
Analysis of internal strengths and weaknesses
Skilled management, positive cash flow, and well-
known brands are examples of which component of
the SWOT analysis?
Strengths Threats
Strengths
Weaknesses
Opportunities
What denotes skills or expertise in an activity that
constitutes the roots of competitiveness in an
organization?
Choose 1 answer
Core competencies
Strategic values
Core competencies
Products and services
Opportunities and threats
According to Michael Porter's competitive
environment model, how can suppliers influence
strategic planning?
Suppliers can reduce the threat from substitute
Suppliers can reduce products.
manufacturing time and Suppliers can reduce the numbers of new entrants in
increase product quality. the market.
Suppliers can reduce manufacturing time and
increase product quality.
Suppliers can reduce technological, demographic,
and legal threats in the environment.
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 2/33
,3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
A company offers unique products in its industry to
create a competitive advantage.
Which type of strategy is the company using?
Differentiation
Valorization
Differentiation
Customization
Standardization
Happy Inc. is a leading provider of family
entertainment and BCD is a broadcasting company
with news, cable, and entertainment networks. Happy
Inc. recently acquired BCD in hopes of boosting its
primary business of family entertainment.
Which type of corporate strategy is represented by
Vertical integration
Happy Inc.'s purchase of their distribution network?
Choose 1 answer
Vertical integration
Strategic alliances
Networking
Horizontal benchmarking
A local business has provided services to its
customers for 40 years. The business's mission is "To
give our customers the best service in town." The
owner of the business has had a long-standing dream
to franchise the business and become the best
provider of its service in the United States.
Strategic vision
What describes the owner's dream?
Choose 1 answer
Strategic vision
Strategic mission
Strategic planning
Strategic management
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 3/33
, 3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
What is the first step of organizational strategic
planning?
Developing a strategic Choose 1 answer
mission Developing operational goals
Developing internal strengths
Developing a strategic mission
Developing external opportunities
The introduction of statistical tools to analyze the
causes of product defects is associated with which
quality improvement approach?
Six Sigma Six Sigma
Flexible Process
Customer Process
Quality Customization
What is the principal idea of reengineering?
Choose 1 answer
To analyze system failures
To revolutionize key
To focus on creating two-way exchanges with
organizational systems
customers
and processes
To revolutionize key organizational systems and
processes
To improve total quality in all businesses for the
benefit of producers and consumers
How many defects per million are there at Six Sigma,
assuming a product or process is defect-free
99.99966% of the time?
Less than 3.4 Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 4/33
TEST PREP - WGU - PRINCIPLES OF
MANAGEMENT –C+ ACTUAL
QUESTIONS AND ANSWERS (A+ GUIDE
SOLUTION)
Save
Terms in this set (105)
A value chain is the sequence of activities that begins
with raw materials.
What result does a value chain end with?
Delivery of products or
services Choose 1 answer
Supply and demand
Operations and logistics
Outsourcing or insourcing
Delivery of products or services
What happens when an effective value chain is
created?
Profit margins are Choose 1 answer
increased. Profit margins are increased.
A mission statement is developed.
Customized products are standardized.
Total quality management is not required.
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 1/33
,3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
Industry and market analysis, competitor analysis, and
social analysis are examples of which step in the
strategic planning process?
Analysis of external
Analysis of mission, vision, and goals
opportunities and threats
Analysis of management implementation
Analysis of external opportunities and threats
Analysis of internal strengths and weaknesses
Skilled management, positive cash flow, and well-
known brands are examples of which component of
the SWOT analysis?
Strengths Threats
Strengths
Weaknesses
Opportunities
What denotes skills or expertise in an activity that
constitutes the roots of competitiveness in an
organization?
Choose 1 answer
Core competencies
Strategic values
Core competencies
Products and services
Opportunities and threats
According to Michael Porter's competitive
environment model, how can suppliers influence
strategic planning?
Suppliers can reduce the threat from substitute
Suppliers can reduce products.
manufacturing time and Suppliers can reduce the numbers of new entrants in
increase product quality. the market.
Suppliers can reduce manufacturing time and
increase product quality.
Suppliers can reduce technological, demographic,
and legal threats in the environment.
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 2/33
,3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
A company offers unique products in its industry to
create a competitive advantage.
Which type of strategy is the company using?
Differentiation
Valorization
Differentiation
Customization
Standardization
Happy Inc. is a leading provider of family
entertainment and BCD is a broadcasting company
with news, cable, and entertainment networks. Happy
Inc. recently acquired BCD in hopes of boosting its
primary business of family entertainment.
Which type of corporate strategy is represented by
Vertical integration
Happy Inc.'s purchase of their distribution network?
Choose 1 answer
Vertical integration
Strategic alliances
Networking
Horizontal benchmarking
A local business has provided services to its
customers for 40 years. The business's mission is "To
give our customers the best service in town." The
owner of the business has had a long-standing dream
to franchise the business and become the best
provider of its service in the United States.
Strategic vision
What describes the owner's dream?
Choose 1 answer
Strategic vision
Strategic mission
Strategic planning
Strategic management
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 3/33
, 3/17/25, 5:09 PM TEST PREP - WGU - PRINCIPLES OF MANAGEMENT –C+ ACTUAL QUESTIONS AND ANSWERS (A+ GUIDE SOLUT…
What is the first step of organizational strategic
planning?
Developing a strategic Choose 1 answer
mission Developing operational goals
Developing internal strengths
Developing a strategic mission
Developing external opportunities
The introduction of statistical tools to analyze the
causes of product defects is associated with which
quality improvement approach?
Six Sigma Six Sigma
Flexible Process
Customer Process
Quality Customization
What is the principal idea of reengineering?
Choose 1 answer
To analyze system failures
To revolutionize key
To focus on creating two-way exchanges with
organizational systems
customers
and processes
To revolutionize key organizational systems and
processes
To improve total quality in all businesses for the
benefit of producers and consumers
How many defects per million are there at Six Sigma,
assuming a product or process is defect-free
99.99966% of the time?
Less than 3.4 Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
https://quizlet.com/1019213095/test-prep-wgu-principles-of-management-c483-100-actual-questions-and-answers-a-guide-solution-flash-cards/?new 4/33
