@
Instructor’s Resource Manual and Test Bank
TE
for
ST
Counseling Strategies and Interventions for
Professional Helpers
Ninth Edition
BA
Sherry Cormier
West Virginia University
N
KM
Prepared by
Melissa Brown, MEd
Acadia University
AF
Boston Columbus Indianapolis New York San Francisco Upper Saddle River
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
IA
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
@
, Contents
Syllabus ......................................................................................................................................................................... 1
CHAPTER 1 The Helping Professions ................................................................................................................... 4
CHAPTER 2 The Helping Relationship ............................................................................................................... 10
CHAPTER 3 Communication Patterns in the Helping Process ............................................................................ 19
CHAPTER 4 Attending Skills .............................................................................................................................. 26
CHAPTER 5 Listening Skills ............................................................................................................................... 33
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CHAPTER 6 Action Skills.................................................................................................................................... 39
CHAPTER 7 Managing the Helping Sessions ...................................................................................................... 44
TE
CHAPTER 8 Conceptualizing Client Issues and Setting Change Goals ............................................................... 50
CHAPTER 9 Using Integrative Helping Strategies and Interventions .................................................................. 57
CHAPTER 10 Considerations and Challenges for Beginning Helpers ................................................................... 66
ST
Answer Key for Multiple Choice Questions ............................................................................................................ 74
BA
N
KM
AF
IA
@
iii
, Course Syllabus
Counseling Strategies and Interventions
COURSE DESCRIPTION
The focus of this course is on the development of helping strategies and interventions applicable to a variety of
settings. Evaluation will be based on evidence of intrapersonal and interpersonal helping skills as demonstrated in
role-play and/or written assignments. Didactic material aimed at fostering competency in the area of professional
ethics and multicultural sensitivity also will be included.
COURSE TEXTS
@
Cormier, S. (2016). Counseling Strategies and Interventions for Professional Helpers (9th ed.).
Upper Saddle River, NJ: Pearson Education.
TE
COURSE OBJECTIVES
1. Knowledge Development
To acquire knowledge regarding the process of helping, particularly generic helping strategies and interventions
that are applicable to all major models of helping. Provide an overview of the helping process and the
ST
accompanying professional and ethical issues.
2. Skill Development
To acquire helping skills with particular emphasis on interpersonal skills used in assisting clients in exploring
and understanding their problems. These include relationship dynamics, nonverbal and verbal responses,
opening and terminating interviews, active listening skills, responding to cognitive and affective content,
BA
identifying problems and setting goals, and receiving and utilizing supervision.
3. Self Development
To identify, discuss, and further develop personal values and issues as they relate to helping and other human
interactions, and to promote individual personal growth.
N
GRADING
KM
A point system is used. Points are assigned as follows:
Listening Response Audiotape or Videotape 20
Integrative Interview Video 25
Integrative Interview Transcript 15
Research /Literature Summary for Integrative Interview 15
Final Exam 25
AF
TOTAL 100
A 90-100%
B 80-89%
C 70-79%
D 60-69%
IA
F Below 60%
@
1
, COURSE OUTLINE
Week Assignment
1 Course Review – Overview of a Helping Model
and the Helper/Client Relationship
2 Read – Cormier and Hackney Chapters 1-2
The Helping Professions, The Helping Relationship
3 Read – Cormier and Hackney Chapter 3
Communication Patterns in the Helping Process
4 Read – Cormier and Hackney Chapter 4
Attending Skills
5 Read – Cormier and Hackney Chapter 5
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Listening Skills
6 Listening Response Audiotape or Videotape Due
Listening to and/or Viewing Tapes
7 Read – Cormier and Hackney Chapter 6
Action Skills
TE
Mid Semester
8 Read – Cormier and Hackney Chapter 7
Managing the Helping Session
9 Read – Cormier and Hackney Chapter 8
ST
Conceptualizing Client Issues and Setting Change Goals
10 Read – Cormier and Hackney Chapter 9
Using Integrative Helping Strategies and Interventions
11 Read – Cormier and Hackney Chapter 10
Considerations and Challenges for Beginning Helpers
12 Integrative Interview Video and Transcript Due
BA
13 Viewing Integrative Role Play Videotapes
Research /Literature Summary for Integrative Interview Due
14 Continuation of Videotape Viewing
15 Course Evaluation
Final Exam
N
LISTENING RESPONSE AUDIOTAPE OR VIDEOTAPE
KM
Based on the content in Chapters 2 and 4 of the text, engage in a 10-15 minute interview with a role play client in
which you demonstrate listening skills. Refer to items 1 through 18 in Part I: Helper Attending Behavior
(Nonverbal) and Helper Attending Behavior (Verbal) of the Helping Strategies Checklist in the text appendices as a
guide.
INTEGRATIVE INTERVIEW VIDEO
AF
Toward the end of the semester you will engage in a 15-20 minute interview with a role play client that is
videotaped. Your task in this interview is to integrate the skills we have learned during the class and covered in the
text. Parts I through VII of the Helping Strategies Checklist in the text appendices are designed to enhance the
process of conducting an integrative interview.
IA
@
2
Instructor’s Resource Manual and Test Bank
TE
for
ST
Counseling Strategies and Interventions for
Professional Helpers
Ninth Edition
BA
Sherry Cormier
West Virginia University
N
KM
Prepared by
Melissa Brown, MEd
Acadia University
AF
Boston Columbus Indianapolis New York San Francisco Upper Saddle River
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
IA
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
@
, Contents
Syllabus ......................................................................................................................................................................... 1
CHAPTER 1 The Helping Professions ................................................................................................................... 4
CHAPTER 2 The Helping Relationship ............................................................................................................... 10
CHAPTER 3 Communication Patterns in the Helping Process ............................................................................ 19
CHAPTER 4 Attending Skills .............................................................................................................................. 26
CHAPTER 5 Listening Skills ............................................................................................................................... 33
@
CHAPTER 6 Action Skills.................................................................................................................................... 39
CHAPTER 7 Managing the Helping Sessions ...................................................................................................... 44
TE
CHAPTER 8 Conceptualizing Client Issues and Setting Change Goals ............................................................... 50
CHAPTER 9 Using Integrative Helping Strategies and Interventions .................................................................. 57
CHAPTER 10 Considerations and Challenges for Beginning Helpers ................................................................... 66
ST
Answer Key for Multiple Choice Questions ............................................................................................................ 74
BA
N
KM
AF
IA
@
iii
, Course Syllabus
Counseling Strategies and Interventions
COURSE DESCRIPTION
The focus of this course is on the development of helping strategies and interventions applicable to a variety of
settings. Evaluation will be based on evidence of intrapersonal and interpersonal helping skills as demonstrated in
role-play and/or written assignments. Didactic material aimed at fostering competency in the area of professional
ethics and multicultural sensitivity also will be included.
COURSE TEXTS
@
Cormier, S. (2016). Counseling Strategies and Interventions for Professional Helpers (9th ed.).
Upper Saddle River, NJ: Pearson Education.
TE
COURSE OBJECTIVES
1. Knowledge Development
To acquire knowledge regarding the process of helping, particularly generic helping strategies and interventions
that are applicable to all major models of helping. Provide an overview of the helping process and the
ST
accompanying professional and ethical issues.
2. Skill Development
To acquire helping skills with particular emphasis on interpersonal skills used in assisting clients in exploring
and understanding their problems. These include relationship dynamics, nonverbal and verbal responses,
opening and terminating interviews, active listening skills, responding to cognitive and affective content,
BA
identifying problems and setting goals, and receiving and utilizing supervision.
3. Self Development
To identify, discuss, and further develop personal values and issues as they relate to helping and other human
interactions, and to promote individual personal growth.
N
GRADING
KM
A point system is used. Points are assigned as follows:
Listening Response Audiotape or Videotape 20
Integrative Interview Video 25
Integrative Interview Transcript 15
Research /Literature Summary for Integrative Interview 15
Final Exam 25
AF
TOTAL 100
A 90-100%
B 80-89%
C 70-79%
D 60-69%
IA
F Below 60%
@
1
, COURSE OUTLINE
Week Assignment
1 Course Review – Overview of a Helping Model
and the Helper/Client Relationship
2 Read – Cormier and Hackney Chapters 1-2
The Helping Professions, The Helping Relationship
3 Read – Cormier and Hackney Chapter 3
Communication Patterns in the Helping Process
4 Read – Cormier and Hackney Chapter 4
Attending Skills
5 Read – Cormier and Hackney Chapter 5
@
Listening Skills
6 Listening Response Audiotape or Videotape Due
Listening to and/or Viewing Tapes
7 Read – Cormier and Hackney Chapter 6
Action Skills
TE
Mid Semester
8 Read – Cormier and Hackney Chapter 7
Managing the Helping Session
9 Read – Cormier and Hackney Chapter 8
ST
Conceptualizing Client Issues and Setting Change Goals
10 Read – Cormier and Hackney Chapter 9
Using Integrative Helping Strategies and Interventions
11 Read – Cormier and Hackney Chapter 10
Considerations and Challenges for Beginning Helpers
12 Integrative Interview Video and Transcript Due
BA
13 Viewing Integrative Role Play Videotapes
Research /Literature Summary for Integrative Interview Due
14 Continuation of Videotape Viewing
15 Course Evaluation
Final Exam
N
LISTENING RESPONSE AUDIOTAPE OR VIDEOTAPE
KM
Based on the content in Chapters 2 and 4 of the text, engage in a 10-15 minute interview with a role play client in
which you demonstrate listening skills. Refer to items 1 through 18 in Part I: Helper Attending Behavior
(Nonverbal) and Helper Attending Behavior (Verbal) of the Helping Strategies Checklist in the text appendices as a
guide.
INTEGRATIVE INTERVIEW VIDEO
AF
Toward the end of the semester you will engage in a 15-20 minute interview with a role play client that is
videotaped. Your task in this interview is to integrate the skills we have learned during the class and covered in the
text. Parts I through VII of the Helping Strategies Checklist in the text appendices are designed to enhance the
process of conducting an integrative interview.
IA
@
2