TEST BANK
aa
Operations Management,14th Edition
aa aa
by William Stevenson Chapters 1 - 19
aa aa aa aa aa aa
,Table aaof aaContents
Chapter aa01 aaIntroduction aato aaOperations
aa Management aaChapter aa02 aaCompetitiveness,
aa Strategy, aaand aaProductivityaChapter aa03
aa Forecasting
Chapter aa04 aaProduct aaand aaService
DesignaChapter aa04S aaReliability
aa
Chapter aa05 aaStrategic aaCapacity aaPlanning aafor aaProducts
aa and aaServicesaChapter aa05S aaDecision aaTheory
Chapter aa06 aaProcess aaSelection aaand aaFacility
LayoutaChapter aa07 aaWork aaDesign aaand
aa
aa Measurement aaChapter aa07S aaLearning
Curves
aa
Chapter aa08 aaLocation aaPlanning aaand
AnalysisaChapter aa08S aaThe
aa
aa Transportation aaModel aaChapter aa 09
aa Management aaof aaQuality aaChapter
aa 10 aaQuality aaControl
Chapter aa10S aaAcceptance aaSampling
Chapter aa11 aaAggregate aaPlanning aaand aaMaster
SchedulingaChapter aa12 aaMRP aaand aaERP
aa
Chapter aa13 aaInventory
aa Management aaChapter aa14 aaJIT
and aaLean aaOperationsaChapter
aa
14S aaMaintenance
aa
Chapter aa15 aaSupply aaChain
ManagementaChapter aa16
aa
aa Scheduling
Chapter aa17 aaProject aaManagement
,Chapter aa18 aaManagement aaof
Waiting aaLinesaChapter aa19 aaLinear
aa
aa Programming
Chapter 01 Introduction to Operations Management
aa aa aa aa aa
Student:
1. Operations aamanagers aaare aaresponsible aafor aaassessing aaconsumer aawants aaand
aaneeds aaand aaselling aaanda
promoting aathe aaorganization's aagoods aaor aaservices.
True False
2. Often, aathe aacollective aasuccess aaor aafailure aaof aacompanies' aaoperations aafunctions
aawill aaimpact aathea
ability aaof aaa aanation aato aacompete aawith aaother aanations.
True False
3. Companies aaare aaeither aaproducing aagoods aaor aadelivering aaservices. aaThis aameans
aathat aaonly aaone aaof aathea
two aatypes aaof aaoperations aamanagement aastrategies aaare aaused.
True False
4. Operations, aamarketing, aaand aafinance aafunction aaindependently aaof
aaeach aaother aain aamosta
organizations.
True False
5. The aagreater aathe aadegree aaof aacustomer aainvolvement, aathe aamore
aachallenging aathe aadesign aaanda management aaof aaoperations.
True False
, 6. Goods aaproducing aaorganizations aaare aanot aainvolved aain
aaservice aaactivities.a
True False
7. Service aaoperations aarequire aaadditional aainventory aabecause aaof aathe
aaunpredictability aaof aaconsumera demand.
True False
8. The aavalue aaof aaoutputs aais aameasured aaby aathe aaprices aacustomers aaare aawilling
aato aapay aafor aagoods aaora
services.
True False
9. The aause aaof aamodels aawill aaguarantee aathe aabest
aapossible aadecisions. a
True False
10. People aawho aawork aain aathe aafield aaof aaoperations aashould aahave aaskills aathat
aainclude aaboth aaknowledgea and aapeople aaskills.
True False
11. Assembly aalines aaachieved aaproductivity aabut aaat aathe aaexpense aaof
aastandard aaof aaliving.a
True False
12. The aaoperations aamanager aahas aaprimary aaresponsibility aafor aamaking aaoperations
aasystem aadesigna
decisions, aasuch aaas aasystem aacapacity aaand aalocation aaof aafacilities.
True False
True False
aa
Operations Management,14th Edition
aa aa
by William Stevenson Chapters 1 - 19
aa aa aa aa aa aa
,Table aaof aaContents
Chapter aa01 aaIntroduction aato aaOperations
aa Management aaChapter aa02 aaCompetitiveness,
aa Strategy, aaand aaProductivityaChapter aa03
aa Forecasting
Chapter aa04 aaProduct aaand aaService
DesignaChapter aa04S aaReliability
aa
Chapter aa05 aaStrategic aaCapacity aaPlanning aafor aaProducts
aa and aaServicesaChapter aa05S aaDecision aaTheory
Chapter aa06 aaProcess aaSelection aaand aaFacility
LayoutaChapter aa07 aaWork aaDesign aaand
aa
aa Measurement aaChapter aa07S aaLearning
Curves
aa
Chapter aa08 aaLocation aaPlanning aaand
AnalysisaChapter aa08S aaThe
aa
aa Transportation aaModel aaChapter aa 09
aa Management aaof aaQuality aaChapter
aa 10 aaQuality aaControl
Chapter aa10S aaAcceptance aaSampling
Chapter aa11 aaAggregate aaPlanning aaand aaMaster
SchedulingaChapter aa12 aaMRP aaand aaERP
aa
Chapter aa13 aaInventory
aa Management aaChapter aa14 aaJIT
and aaLean aaOperationsaChapter
aa
14S aaMaintenance
aa
Chapter aa15 aaSupply aaChain
ManagementaChapter aa16
aa
aa Scheduling
Chapter aa17 aaProject aaManagement
,Chapter aa18 aaManagement aaof
Waiting aaLinesaChapter aa19 aaLinear
aa
aa Programming
Chapter 01 Introduction to Operations Management
aa aa aa aa aa
Student:
1. Operations aamanagers aaare aaresponsible aafor aaassessing aaconsumer aawants aaand
aaneeds aaand aaselling aaanda
promoting aathe aaorganization's aagoods aaor aaservices.
True False
2. Often, aathe aacollective aasuccess aaor aafailure aaof aacompanies' aaoperations aafunctions
aawill aaimpact aathea
ability aaof aaa aanation aato aacompete aawith aaother aanations.
True False
3. Companies aaare aaeither aaproducing aagoods aaor aadelivering aaservices. aaThis aameans
aathat aaonly aaone aaof aathea
two aatypes aaof aaoperations aamanagement aastrategies aaare aaused.
True False
4. Operations, aamarketing, aaand aafinance aafunction aaindependently aaof
aaeach aaother aain aamosta
organizations.
True False
5. The aagreater aathe aadegree aaof aacustomer aainvolvement, aathe aamore
aachallenging aathe aadesign aaanda management aaof aaoperations.
True False
, 6. Goods aaproducing aaorganizations aaare aanot aainvolved aain
aaservice aaactivities.a
True False
7. Service aaoperations aarequire aaadditional aainventory aabecause aaof aathe
aaunpredictability aaof aaconsumera demand.
True False
8. The aavalue aaof aaoutputs aais aameasured aaby aathe aaprices aacustomers aaare aawilling
aato aapay aafor aagoods aaora
services.
True False
9. The aause aaof aamodels aawill aaguarantee aathe aabest
aapossible aadecisions. a
True False
10. People aawho aawork aain aathe aafield aaof aaoperations aashould aahave aaskills aathat
aainclude aaboth aaknowledgea and aapeople aaskills.
True False
11. Assembly aalines aaachieved aaproductivity aabut aaat aathe aaexpense aaof
aastandard aaof aaliving.a
True False
12. The aaoperations aamanager aahas aaprimary aaresponsibility aafor aamaking aaoperations
aasystem aadesigna
decisions, aasuch aaas aasystem aacapacity aaand aalocation aaof aafacilities.
True False
True False
