SOLUTION MANUAL
Medical Assisting Administrative &
Clinical Competencies (MindTap
Course List) 9th Edition
by Michelle Blesi, All Chapters 1 - 58
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
1
accessible
website, in whole or in part.
OH OH OH OH OH
,TABLE OF CONTENTS OH OH OH
➢ Chapter OH 1: The Medical Assistant, Health Care Team, and Medical Environment
OH OH OH OH OH OH OH OH OH
➢ Chapter OH 2: Professionalism
OH
➢ Chapter OH 3: Legal and Ethical Issues
OH OH OH OH
➢ Chapter OH 4: Applying Communication Skills
OH OH OH
➢ Chapter OH 5: Introduction to Medical Terminology
OH OH OH OH
➢ Chapter OH 6: Anatomic Descriptors and Fundamental Body Structure
OH OH OH OH OH OH
➢ Chapter OH 7: The Nervous System
OH OH OH
➢ Chapter OH 8: The Senses
OH OH
➢ Chapter OH 9: The Integumentary System
OH OH OH
➢ Chapter OH 10: The Skeletal System
OH OH OH
➢ Chapter OH 11: The Muscular System
OH OH OH
➢ Chapter OH 12: The Respiratory System
OH OH OH
➢ Chapter OH 13: The Circulatory System
OH OH OH
➢ Chapter OH 14: The Lymphatic/Immune System
OH OH OH
➢ Chapter OH 15: The Digestive System
OH OH OH
➢ Chapter OH 16: The Urinary System
OH OH OH
➢ Chapter OH 17: The Endocrine System
OH OH OH
➢ Chapter OH 18: The Reproductive System
OH OH OH
➢ Chapter OH 19: Telephone Communications
OH OH
➢ Chapter OH 20: Written Communications
OH OH
➢ Chapter OH 21: The Office Environment, Computers, and Equipment
OH OH OH OH OH OH
➢ Chapter OH 22: Scheduling Appointments and Receiving Patients
OH OH OH OH OH
➢ Chapter OH 23: The Medical Record, Documentation, and Filing
OH OH OH OH OH OH
➢ Chapter OH 24: Health Insurance
OH OH
➢ Chapter OH 25: Procedural and Diagnostic Coding
OH OH OH OH
➢ Chapter OH 26: Patient Accounts
OH OH
➢ Chapter OH 28: Patient Billing, Posting Patient Payments, and Collecting Fees
OH OH OH OH OH OH OH OH
➢ Chapter OH 29: Banking Procedures
OH OH
➢ Chapter OH 30: Accounts Payable and Accounting Procedures
OH OH OH OH OH
➢ Chapter OH 31: Infection Control and Medical Asepsis
OH OH OH OH OH
➢ Chapter OH 32: The Medical History and Patient Screening
OH OH OH OH OH OH
➢ Chapter OH 33: Body Measurements and Vital Signs
OH OH OH OH OH
➢ Chapter OH 34: Preparing for Examinations
OH OH OH
➢ Chapter OH 35: The Physical Exam
OH OH OH
➢ Chapter OH 36: Specialty Examinations and Procedures
OH OH OH OH
➢ Chapter OH 38: Pediatric Examinations
OH OH
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
2
accessible
website, in whole or in part.
OH OH OH OH OH
, ➢ Chapter OH 39: Geriatrics
OH
➢ Chapter OH 40: Mental Health
OH OH
➢ Chapter OH 41: The Physician's Office Laboratory
OH OH OH OH
➢ Chapter OH 42: Specimen Collection and Processing
OH OH OH OH
➢ Chapter OH 43: Blood Specimen Collection
OH OH OH
➢ Chapter OH 44: Diagnostic Testing
OH OH
➢ Chapter OH 45: Cardiology Procedures
OH OH
➢ Chapter OH 46: Radiology Procedures
OH OH
➢ Chapter OH 47: Preparing for Surgery
OH OH OH
➢ Chapter OH 48: Assisting with Minor Surgery
OH OH OH OH
➢ Chapter OH 49: Pharmacology Fundamentals
OH OH
➢ Chapter OH 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
OH OH OH OH OH OH OH
➢ Chapter OH 51: Administering Oral and Noninjectable Medications
OH OH OH OH OH
➢ Chapter OH 52: Administering Injections and Immunizations
OH OH OH OH
➢ Chapter OH 53: Emergencies in the Medical Office and the Community
OH OH OH OH OH OH OH OH
➢ Chapter OH 54: First Aid for Accidents and Injuries
OH OH OH OH OH OH
➢ Chapter OH 55: Rehabilitation
OH
➢ Chapter OH 56: Nutrition, Exercise, and Healthy Living
OH OH OH OH OH
➢ Chapter OH 57: Practicum and the Job Search
OH OH OH OH OH
➢ Chapter OH 58: Managing the Office
OH OH OH
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
3
accessible
website, in whole or in part.
OH OH OH OH OH
, Solution and Answer Guide for OH OH OH OH
Medical Assisting Administrative & Clinical Competencies(
OH OH OH OH OH O
H
MindTap Course List) 9th Edition by Michelle Blesi
OH OH OH OH OH OH OH
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, H
OH OH OH OH OH OH OH OH OH OH
ealth CareTeam, and Medical Environment
OH O
H OH OH OH
Table of Contents OH OH
Content Type .................................................................................................................................................................... 1
OH
Check Your Understanding (from End of Chapter questions) ............................................................... 1
OH OH OH OH OH OH OH
Content Type OH
Check Your Understanding (from End of Chapter questions)
OH OH OH OH OH OH OH
1. To be OH OH successful as an MA, you must learn a specific:
OH OH OH OH OH OH OH OH
a. knowledge base. OH
b. set of skills. OH OH
c. set of behaviors.
OH OH
d. all of thes OH OH
eANS: d Anal
O
H OH OH
ysis:
a. Incorrect. As an MA, you must learn a knowledge base, a
OH OH OH OH OH OH OH OH OH OH OH set of skills, and a se
OH OH OH OH OH
t ofbehaviors to be successful.
OH O
H OH OH OH
b. Incorrect. As an MA, you must learn a knowledge base, a
OH OH OH OH OH OH OH OH OH OH OH set of skills, and a se
OH OH OH OH OH
t ofbehaviors to be successful.
OH O
H OH OH OH
c. Incorrect. As an MA, you must learn a knowledge base, a
OH OH OH OH OH OH OH OH OH OH OH set of skills, and a se
OH OH OH OH OH
t ofbehaviors to be successful.
OH O
H OH OH OH
d. Correct. As an MA, you must learn all of these – OH OH OH OH OH OH OH OH OH OH
a knowledge base, a set of skills, and aset of behaviors -
OH OH OH OH OH OH OH OH OH O
H OH OH OH OH to be successful.
OH OH
2. All of the following are clinical skills EXCEPT:
OH OH OH OH OH OH OH
a. Filing patient records OH OH
b. Phlebotomy
c. Administering medications OH
d. Wrapping instruments OH
ANS: a OH
Analysis:
a. Correct. The filing of patient records is an administrative skill.
OH OH OH OH OH OH OH OH OH
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administra
OH OH OH OH OH OH OH OH OH OH OH OH OH
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
4
accessible
website, in whole or in part.
OH OH OH OH OH
Medical Assisting Administrative &
Clinical Competencies (MindTap
Course List) 9th Edition
by Michelle Blesi, All Chapters 1 - 58
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
1
accessible
website, in whole or in part.
OH OH OH OH OH
,TABLE OF CONTENTS OH OH OH
➢ Chapter OH 1: The Medical Assistant, Health Care Team, and Medical Environment
OH OH OH OH OH OH OH OH OH
➢ Chapter OH 2: Professionalism
OH
➢ Chapter OH 3: Legal and Ethical Issues
OH OH OH OH
➢ Chapter OH 4: Applying Communication Skills
OH OH OH
➢ Chapter OH 5: Introduction to Medical Terminology
OH OH OH OH
➢ Chapter OH 6: Anatomic Descriptors and Fundamental Body Structure
OH OH OH OH OH OH
➢ Chapter OH 7: The Nervous System
OH OH OH
➢ Chapter OH 8: The Senses
OH OH
➢ Chapter OH 9: The Integumentary System
OH OH OH
➢ Chapter OH 10: The Skeletal System
OH OH OH
➢ Chapter OH 11: The Muscular System
OH OH OH
➢ Chapter OH 12: The Respiratory System
OH OH OH
➢ Chapter OH 13: The Circulatory System
OH OH OH
➢ Chapter OH 14: The Lymphatic/Immune System
OH OH OH
➢ Chapter OH 15: The Digestive System
OH OH OH
➢ Chapter OH 16: The Urinary System
OH OH OH
➢ Chapter OH 17: The Endocrine System
OH OH OH
➢ Chapter OH 18: The Reproductive System
OH OH OH
➢ Chapter OH 19: Telephone Communications
OH OH
➢ Chapter OH 20: Written Communications
OH OH
➢ Chapter OH 21: The Office Environment, Computers, and Equipment
OH OH OH OH OH OH
➢ Chapter OH 22: Scheduling Appointments and Receiving Patients
OH OH OH OH OH
➢ Chapter OH 23: The Medical Record, Documentation, and Filing
OH OH OH OH OH OH
➢ Chapter OH 24: Health Insurance
OH OH
➢ Chapter OH 25: Procedural and Diagnostic Coding
OH OH OH OH
➢ Chapter OH 26: Patient Accounts
OH OH
➢ Chapter OH 28: Patient Billing, Posting Patient Payments, and Collecting Fees
OH OH OH OH OH OH OH OH
➢ Chapter OH 29: Banking Procedures
OH OH
➢ Chapter OH 30: Accounts Payable and Accounting Procedures
OH OH OH OH OH
➢ Chapter OH 31: Infection Control and Medical Asepsis
OH OH OH OH OH
➢ Chapter OH 32: The Medical History and Patient Screening
OH OH OH OH OH OH
➢ Chapter OH 33: Body Measurements and Vital Signs
OH OH OH OH OH
➢ Chapter OH 34: Preparing for Examinations
OH OH OH
➢ Chapter OH 35: The Physical Exam
OH OH OH
➢ Chapter OH 36: Specialty Examinations and Procedures
OH OH OH OH
➢ Chapter OH 38: Pediatric Examinations
OH OH
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
2
accessible
website, in whole or in part.
OH OH OH OH OH
, ➢ Chapter OH 39: Geriatrics
OH
➢ Chapter OH 40: Mental Health
OH OH
➢ Chapter OH 41: The Physician's Office Laboratory
OH OH OH OH
➢ Chapter OH 42: Specimen Collection and Processing
OH OH OH OH
➢ Chapter OH 43: Blood Specimen Collection
OH OH OH
➢ Chapter OH 44: Diagnostic Testing
OH OH
➢ Chapter OH 45: Cardiology Procedures
OH OH
➢ Chapter OH 46: Radiology Procedures
OH OH
➢ Chapter OH 47: Preparing for Surgery
OH OH OH
➢ Chapter OH 48: Assisting with Minor Surgery
OH OH OH OH
➢ Chapter OH 49: Pharmacology Fundamentals
OH OH
➢ Chapter OH 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
OH OH OH OH OH OH OH
➢ Chapter OH 51: Administering Oral and Noninjectable Medications
OH OH OH OH OH
➢ Chapter OH 52: Administering Injections and Immunizations
OH OH OH OH
➢ Chapter OH 53: Emergencies in the Medical Office and the Community
OH OH OH OH OH OH OH OH
➢ Chapter OH 54: First Aid for Accidents and Injuries
OH OH OH OH OH OH
➢ Chapter OH 55: Rehabilitation
OH
➢ Chapter OH 56: Nutrition, Exercise, and Healthy Living
OH OH OH OH OH
➢ Chapter OH 57: Practicum and the Job Search
OH OH OH OH OH
➢ Chapter OH 58: Managing the Office
OH OH OH
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
3
accessible
website, in whole or in part.
OH OH OH OH OH
, Solution and Answer Guide for OH OH OH OH
Medical Assisting Administrative & Clinical Competencies(
OH OH OH OH OH O
H
MindTap Course List) 9th Edition by Michelle Blesi
OH OH OH OH OH OH OH
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, H
OH OH OH OH OH OH OH OH OH OH
ealth CareTeam, and Medical Environment
OH O
H OH OH OH
Table of Contents OH OH
Content Type .................................................................................................................................................................... 1
OH
Check Your Understanding (from End of Chapter questions) ............................................................... 1
OH OH OH OH OH OH OH
Content Type OH
Check Your Understanding (from End of Chapter questions)
OH OH OH OH OH OH OH
1. To be OH OH successful as an MA, you must learn a specific:
OH OH OH OH OH OH OH OH
a. knowledge base. OH
b. set of skills. OH OH
c. set of behaviors.
OH OH
d. all of thes OH OH
eANS: d Anal
O
H OH OH
ysis:
a. Incorrect. As an MA, you must learn a knowledge base, a
OH OH OH OH OH OH OH OH OH OH OH set of skills, and a se
OH OH OH OH OH
t ofbehaviors to be successful.
OH O
H OH OH OH
b. Incorrect. As an MA, you must learn a knowledge base, a
OH OH OH OH OH OH OH OH OH OH OH set of skills, and a se
OH OH OH OH OH
t ofbehaviors to be successful.
OH O
H OH OH OH
c. Incorrect. As an MA, you must learn a knowledge base, a
OH OH OH OH OH OH OH OH OH OH OH set of skills, and a se
OH OH OH OH OH
t ofbehaviors to be successful.
OH O
H OH OH OH
d. Correct. As an MA, you must learn all of these – OH OH OH OH OH OH OH OH OH OH
a knowledge base, a set of skills, and aset of behaviors -
OH OH OH OH OH OH OH OH OH O
H OH OH OH OH to be successful.
OH OH
2. All of the following are clinical skills EXCEPT:
OH OH OH OH OH OH OH
a. Filing patient records OH OH
b. Phlebotomy
c. Administering medications OH
d. Wrapping instruments OH
ANS: a OH
Analysis:
a. Correct. The filing of patient records is an administrative skill.
OH OH OH OH OH OH OH OH OH
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administra
OH OH OH OH OH OH OH OH OH OH OH OH OH
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH OH
4
accessible
website, in whole or in part.
OH OH OH OH OH
