CINTAS SSR Certification ACTUAL Exam
Questions and CORRECT Answers
What are the Elements of our Corporate Character? - CORRECT ANSWER - Professional
Thorough
High Principles & Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
What is Cintas' Union Philosophy - CORRECT ANSWER - Open Communication mutual
respect between partners and managers
The right to say "Yes" and the FREEDOM to say "No"
What is the Principle Objective? - CORRECT ANSWER - We will exceed our customers
expectations by maximizing the long term value of Cintas for its shareholders and working
partners
Explain how the review process works at Cintas. - CORRECT ANSWER - Partner
receives A review every six months for the first two years they report to the same
supervisor/manager. After two years, the reviews are annual.
What are some of the PPE requirements for SSRs? - CORRECT ANSWER - Protective
glove, latex glove, chemical glove, safety glasses/ goggles
If you notice an unsafe working condition or something that could potentially lead to an accident
or injury, what should you do? - CORRECT ANSWER - Fill out a near miss form and
report your findings to your supervisor
, What are the 5 keys to Smith Driving - CORRECT ANSWER - Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What are the typical uniform customer buying motives? - CORRECT ANSWER - Image,
ID/Security, Soil Protection, Sanitation, Safety, Quality, Productivity, Easy to do business with.
What does the phrase "competitive urgency" mean? - CORRECT ANSWER - Attending to
every detail of our business with a sense of urgency, enthusiasm, professionalism, and
thoroughness
What is Cintas' open communication process? - CORRECT ANSWER - Partners are
encouraged to discuss any issues with their supervisor. If their supervisor is unable to resolve
they should seek out their supervisor's manager, then the HR manager, the location safety and
improvement committee and then the GM. Should the issue still be unresolved, they should use
the Cintas direct line procedure.
Why do companies rent uniforms? - CORRECT ANSWER - Rental company can remove
soil better
Add or stop with little additional cost
Convenience; pickup and delivery at place of work
Replacements for normal wear and tear
Size changes and replacements at little to no charge.
Cost effective in high turnover situations
Sanitation
Government requirement
Employee benefit
Questions and CORRECT Answers
What are the Elements of our Corporate Character? - CORRECT ANSWER - Professional
Thorough
High Principles & Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
What is Cintas' Union Philosophy - CORRECT ANSWER - Open Communication mutual
respect between partners and managers
The right to say "Yes" and the FREEDOM to say "No"
What is the Principle Objective? - CORRECT ANSWER - We will exceed our customers
expectations by maximizing the long term value of Cintas for its shareholders and working
partners
Explain how the review process works at Cintas. - CORRECT ANSWER - Partner
receives A review every six months for the first two years they report to the same
supervisor/manager. After two years, the reviews are annual.
What are some of the PPE requirements for SSRs? - CORRECT ANSWER - Protective
glove, latex glove, chemical glove, safety glasses/ goggles
If you notice an unsafe working condition or something that could potentially lead to an accident
or injury, what should you do? - CORRECT ANSWER - Fill out a near miss form and
report your findings to your supervisor
, What are the 5 keys to Smith Driving - CORRECT ANSWER - Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What are the typical uniform customer buying motives? - CORRECT ANSWER - Image,
ID/Security, Soil Protection, Sanitation, Safety, Quality, Productivity, Easy to do business with.
What does the phrase "competitive urgency" mean? - CORRECT ANSWER - Attending to
every detail of our business with a sense of urgency, enthusiasm, professionalism, and
thoroughness
What is Cintas' open communication process? - CORRECT ANSWER - Partners are
encouraged to discuss any issues with their supervisor. If their supervisor is unable to resolve
they should seek out their supervisor's manager, then the HR manager, the location safety and
improvement committee and then the GM. Should the issue still be unresolved, they should use
the Cintas direct line procedure.
Why do companies rent uniforms? - CORRECT ANSWER - Rental company can remove
soil better
Add or stop with little additional cost
Convenience; pickup and delivery at place of work
Replacements for normal wear and tear
Size changes and replacements at little to no charge.
Cost effective in high turnover situations
Sanitation
Government requirement
Employee benefit
