MNGT EXAM 4 QUESTIONS AND ANSWERS
Is the use of power and influence to direct the activities of followers toward goal
achievement - answers :leadership
Can be defined as the ability to influence the behavior of others and resist unwanted
influence in return - answers :power
Types of organizational power - answers :legitimate power, reward power, coercive
power
Is derived from position of authority inside the organization and is sometimes referred to
as formal authority - answers :legitimate power
Exists when someone has control over the resources or rewards another person wants -
answers :reward power
Exists when a person has control over punishments in an organization - answers
:coercive power
Personal power includes - answers :expert power- is derived from a person's expertise,
skill, or knowledge on which others depend
And
Referent power- exists when others have a desire to identify and be associated with a
person.
Is the degree to which people have alternatives in accessing resources (contingency
factor) - answers :substitutability
Is the degree to which managers have the right to make decisions on their own
(contingency factor) - answers :discretion
Represents how important a person's job is and how many people depend on that
person to accomplish their tasks (contingency factor) - answers :centrality
Is how aware others are of a leader's power and position (contingency factor) - answers
:visibility
Is the use of an actual behavior that causes behavioral or attitudinal changes in others -
answers :influence
Is the use of logical arguments and hard facts to show the target that the request is a
worthwhile one - answers :rational persuasion
Is the use of power and influence to direct the activities of followers toward goal
achievement - answers :leadership
Can be defined as the ability to influence the behavior of others and resist unwanted
influence in return - answers :power
Types of organizational power - answers :legitimate power, reward power, coercive
power
Is derived from position of authority inside the organization and is sometimes referred to
as formal authority - answers :legitimate power
Exists when someone has control over the resources or rewards another person wants -
answers :reward power
Exists when a person has control over punishments in an organization - answers
:coercive power
Personal power includes - answers :expert power- is derived from a person's expertise,
skill, or knowledge on which others depend
And
Referent power- exists when others have a desire to identify and be associated with a
person.
Is the degree to which people have alternatives in accessing resources (contingency
factor) - answers :substitutability
Is the degree to which managers have the right to make decisions on their own
(contingency factor) - answers :discretion
Represents how important a person's job is and how many people depend on that
person to accomplish their tasks (contingency factor) - answers :centrality
Is how aware others are of a leader's power and position (contingency factor) - answers
:visibility
Is the use of an actual behavior that causes behavioral or attitudinal changes in others -
answers :influence
Is the use of logical arguments and hard facts to show the target that the request is a
worthwhile one - answers :rational persuasion
