TLI Exam 1 Questions with 100% Correct
Answers 2025/2026
CHPT 1 - ANSWERS
Manager - ANSWERSan individual who achieves goals through other people
organization - ANSWERSA consciously coordinated socai unit, composed of two or more people.
That functions on a relatively continuous basis to achieve a common goal
Organizing - ANSWERSDetermining what task are to be done, wo is to do them, how the tasks
are to be done
Leading - ANSWERSA function that includes motivating employees, directing others, selecting
the most effective communication channels, and resolving conflicts
Controlling - ANSWERSMonitoring activities to ensure they are being accomplished as planned
and correcting any significant deviations
Technical skills - ANSWERSthe ability to apply specialized knowledge or expertise
human skills - ANSWERSthe ability to work with, understand and motivate other people
conceptual skills - ANSWERSthe mental ability to analyze and diagnose complex situations
,Organizational behavior - ANSWERSA field of study that investigates the impact individuals
groups, and structures have on behavior within organizations for the purpose of applying such
knowledge toward improving an organizations effectiveness
Systematic study - ANSWERSlooking at relationships attempting to attribute causes and effects
and drawing conclusions based on scientific evidence
Evidence based management - ANSWERSthe basing of managerial decisions on the best
available scientific evidence
intuition - ANSWERSan instinctive feeling not necessarily supported by research
Psychology - ANSWERSthe science that seeks to measure, explain, and sometimes change the
behavior of humans and other animals
Social psychology - ANSWERSan area of psychology that blends concepts from psychology and
sociology to focus on the influence of people on one another
sociology - ANSWERSthe study of people in relation to their social environment or culture
anthropology - ANSWERSthe study of societies to learn about human beings and their activities
Contingency variables - ANSWERSsituational factors. variables that moderate the relationship
between two or more variables
Workforce diversity - ANSWERSthe concept that organizations are becoming more
heterogeneous in terms of gender, age, race, ethnicity, sexual orientation
, Positive organizational scholarship - ANSWERSan area of OB research that concerns how
organizations develop human strengths, foster vitality and resilience and unlock potential
Ethical dilemmas and ethical choices - ANSWERSsituations in which individuals are required to
define right and wrong conduct
Model - ANSWERSan abstraction of reality a simplified presentation of some real world
phenomenon
input - ANSWERSvariables that lead to processes
processes - ANSWERSactions that individuals groups and organizations engage in as a result of
inputs and that lead to certain outcomes
outcomes - ANSWERSkey factors that are affected by some other variables
stress - ANSWERSan unpleasant psychological process that occurs in response to environmental
pressures
task preformance - ANSWERSthe combination of effectiveness and efficiency at doing core job
tasks
Organizational citizenship behavior - ANSWERSdiscretionary behavior that contributes to the
psychological and social environment of the workplace
withdrawal behaviour - ANSWERSthe set of actions employees take to separate themselves
from the organization
Answers 2025/2026
CHPT 1 - ANSWERS
Manager - ANSWERSan individual who achieves goals through other people
organization - ANSWERSA consciously coordinated socai unit, composed of two or more people.
That functions on a relatively continuous basis to achieve a common goal
Organizing - ANSWERSDetermining what task are to be done, wo is to do them, how the tasks
are to be done
Leading - ANSWERSA function that includes motivating employees, directing others, selecting
the most effective communication channels, and resolving conflicts
Controlling - ANSWERSMonitoring activities to ensure they are being accomplished as planned
and correcting any significant deviations
Technical skills - ANSWERSthe ability to apply specialized knowledge or expertise
human skills - ANSWERSthe ability to work with, understand and motivate other people
conceptual skills - ANSWERSthe mental ability to analyze and diagnose complex situations
,Organizational behavior - ANSWERSA field of study that investigates the impact individuals
groups, and structures have on behavior within organizations for the purpose of applying such
knowledge toward improving an organizations effectiveness
Systematic study - ANSWERSlooking at relationships attempting to attribute causes and effects
and drawing conclusions based on scientific evidence
Evidence based management - ANSWERSthe basing of managerial decisions on the best
available scientific evidence
intuition - ANSWERSan instinctive feeling not necessarily supported by research
Psychology - ANSWERSthe science that seeks to measure, explain, and sometimes change the
behavior of humans and other animals
Social psychology - ANSWERSan area of psychology that blends concepts from psychology and
sociology to focus on the influence of people on one another
sociology - ANSWERSthe study of people in relation to their social environment or culture
anthropology - ANSWERSthe study of societies to learn about human beings and their activities
Contingency variables - ANSWERSsituational factors. variables that moderate the relationship
between two or more variables
Workforce diversity - ANSWERSthe concept that organizations are becoming more
heterogeneous in terms of gender, age, race, ethnicity, sexual orientation
, Positive organizational scholarship - ANSWERSan area of OB research that concerns how
organizations develop human strengths, foster vitality and resilience and unlock potential
Ethical dilemmas and ethical choices - ANSWERSsituations in which individuals are required to
define right and wrong conduct
Model - ANSWERSan abstraction of reality a simplified presentation of some real world
phenomenon
input - ANSWERSvariables that lead to processes
processes - ANSWERSactions that individuals groups and organizations engage in as a result of
inputs and that lead to certain outcomes
outcomes - ANSWERSkey factors that are affected by some other variables
stress - ANSWERSan unpleasant psychological process that occurs in response to environmental
pressures
task preformance - ANSWERSthe combination of effectiveness and efficiency at doing core job
tasks
Organizational citizenship behavior - ANSWERSdiscretionary behavior that contributes to the
psychological and social environment of the workplace
withdrawal behaviour - ANSWERSthe set of actions employees take to separate themselves
from the organization
