HSC305
Critical Issues in Health Care Management
Final Exam Review (Qns & Ans)
2025
1. What is the primary challenge in managing healthcare costs in
the United States?
- A) High administrative costs
- B) Inadequate technology
- C) Shortage of healthcare professionals
- D) Limited patient access
- Correct ANS: A) High administrative costs
- Rationale: Administrative costs, including billing,
insurance, and regulatory compliance, significantly contribute to
the overall cost of healthcare in the U.S.
©2025
,2. Which of the following best describes the concept of "patient
safety" in healthcare management?
- A) Ensuring patients receive the most advanced treatments
available
- B) Preventing harm to patients during the provision of
healthcare services
- C) Providing patients with detailed medical information
- D) Enhancing patient satisfaction through personalized care
- Correct ANS: B) Preventing harm to patients during the
provision of healthcare services
- Rationale: Patient safety involves implementing practices
and protocols to prevent harm and ensure the well-being of
patients during care delivery.
Fill-in-the-Blank Questions
3. The __________ Act aims to protect patient health information
and ensure patient confidentiality in healthcare settings.
- Correct ANS: Health Insurance Portability and
Accountability Act (HIPAA)
- Rationale: HIPAA establishes national standards for
protecting sensitive patient health information and ensuring
confidentiality.
©2025
,4. __________ is a critical issue in healthcare management that
involves disparities in access to healthcare services among
different populations.
- Correct ANS: Health equity
- Rationale: Health equity focuses on addressing disparities
and ensuring that all individuals have fair and just access to
healthcare services.
True/False Questions
5. The use of electronic health records (EHRs) has no impact on
improving patient care quality.
- Correct ANS: False
- Rationale: EHRs enhance patient care quality by improving
the accuracy and accessibility of patient health information,
facilitating better coordination and decision-making.
6. Workforce shortages in healthcare can lead to increased
workload and burnout among healthcare professionals.
- Correct ANS: True
- Rationale: Workforce shortages can increase the workload
on existing staff, leading to burnout and negatively impacting the
quality of care provided.
©2025
, Multiple Response Questions
7. Which of the following are key components of effective
healthcare leadership? (Select all that apply)
- A) Visionary thinking
- B) Effective communication
- C) Financial management
- D) Ignoring employee feedback
- Correct ANSs: A) Visionary thinking, B) Effective
communication, C) Financial management
- Rationale: Effective healthcare leadership involves
visionary thinking, effective communication, and financial
management. Ignoring employee feedback is counterproductive.
8. Which of the following are strategies to address the rising costs
of healthcare? (Select all that apply)
- A) Implementing value-based care models
- B) Reducing administrative overhead
- C) Limiting patient access to services
- D) Promoting preventive care
©2025
Critical Issues in Health Care Management
Final Exam Review (Qns & Ans)
2025
1. What is the primary challenge in managing healthcare costs in
the United States?
- A) High administrative costs
- B) Inadequate technology
- C) Shortage of healthcare professionals
- D) Limited patient access
- Correct ANS: A) High administrative costs
- Rationale: Administrative costs, including billing,
insurance, and regulatory compliance, significantly contribute to
the overall cost of healthcare in the U.S.
©2025
,2. Which of the following best describes the concept of "patient
safety" in healthcare management?
- A) Ensuring patients receive the most advanced treatments
available
- B) Preventing harm to patients during the provision of
healthcare services
- C) Providing patients with detailed medical information
- D) Enhancing patient satisfaction through personalized care
- Correct ANS: B) Preventing harm to patients during the
provision of healthcare services
- Rationale: Patient safety involves implementing practices
and protocols to prevent harm and ensure the well-being of
patients during care delivery.
Fill-in-the-Blank Questions
3. The __________ Act aims to protect patient health information
and ensure patient confidentiality in healthcare settings.
- Correct ANS: Health Insurance Portability and
Accountability Act (HIPAA)
- Rationale: HIPAA establishes national standards for
protecting sensitive patient health information and ensuring
confidentiality.
©2025
,4. __________ is a critical issue in healthcare management that
involves disparities in access to healthcare services among
different populations.
- Correct ANS: Health equity
- Rationale: Health equity focuses on addressing disparities
and ensuring that all individuals have fair and just access to
healthcare services.
True/False Questions
5. The use of electronic health records (EHRs) has no impact on
improving patient care quality.
- Correct ANS: False
- Rationale: EHRs enhance patient care quality by improving
the accuracy and accessibility of patient health information,
facilitating better coordination and decision-making.
6. Workforce shortages in healthcare can lead to increased
workload and burnout among healthcare professionals.
- Correct ANS: True
- Rationale: Workforce shortages can increase the workload
on existing staff, leading to burnout and negatively impacting the
quality of care provided.
©2025
, Multiple Response Questions
7. Which of the following are key components of effective
healthcare leadership? (Select all that apply)
- A) Visionary thinking
- B) Effective communication
- C) Financial management
- D) Ignoring employee feedback
- Correct ANSs: A) Visionary thinking, B) Effective
communication, C) Financial management
- Rationale: Effective healthcare leadership involves
visionary thinking, effective communication, and financial
management. Ignoring employee feedback is counterproductive.
8. Which of the following are strategies to address the rising costs
of healthcare? (Select all that apply)
- A) Implementing value-based care models
- B) Reducing administrative overhead
- C) Limiting patient access to services
- D) Promoting preventive care
©2025
