14th Edition, by Ralph Stair and George Reynolds
All Chapters Completed
,Chapter 01 - Information Systems: People, Technology, Processes, and Structure
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True / False
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1. A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
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a. True
b. False
ANSWER: False
RATIONALE:
A process is a structured set of related activities that takes input, adds value, a
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nd creates an output for the customer of that process.
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FEEDBACK: Correct A process is a structured set of related activities that takes input, adds value, and
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creates an output for the customer of that process.
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Incorrect A process is a structured set of related activities that takes input, adds value, and creates an
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ut for the customer of that process. N4 N4 N4 N4 N4 N4
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information Systems—A Means to Achieve Competitive Advantage N4 N4 N4 N4 N4 N4
QUESTION TYPE: N4 True / False N4 N4
HAS VARIABLES:
N4 False
LEARNING OBJECTIVES: POIS.14e.1.2 - N4 N 4 N4
State three reasons why organizations employ the Leavitt’s Diamond
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oduce new systems into the workplace. N4 N4 N4 N4 N4
NATIONAL STANDARDS: United States - BUSPROG: Technology
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KEYWORDS: Bloom's: Remember N4
DATE CREATED: N4 11/19/2019 5:59 PM N4 N4
DATE MODIFIED: N4 11/27/2019 5:05 PM N4 N4
2. An information system is a set of interrelated components that work together to collect, process, store, and disse
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minate information that lacks a feedback mechanism to monitor and control its operation.
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a. True
b. False
ANSWER: False
RATIONALE:
An information system is a set of interrelated components that work together
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to collect, process, store, and disseminate information. A well-
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designed information system includes some form of feedback mechanism to monitor
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and control its operation.
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FEEDBACK: Correct An information system is a set of interrelated components that work together to
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collect, process, store, and disseminate information. A well- N4 N4 N4 N4 N4 N4 N4
designed information system includes some form of feedback mechanism to monitor and N4 N 4 N4 N4 N4 N4 N4 N4 N4 N4 N4
control its operation. N4 N4 N 4
Incorrect An information system is a set of interrelated components that work together to collect, p
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rocess, store, and disseminate information. A well- N4 N4 N4 N4 N4 N4
designed information system includes some form of feedback mechanism to monitor and N4 N 4 N4 N4 N4 N4 N4 N4 N4 N4 N4
control its operation. N4 N4 N 4
POINTS: 1
DIFFICULTY: Easy
REFERENCES: What is an Information System N4 N4 N4 N4
,QUESTION TYPE:
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HAS VARIABLES:
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LEARNING OBJECTIVES: POIS.14e.1.1 -
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Identify two key management responsibilities in implementing successful information sy
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stems.
, NATIONAL STANDARDS: United States - BUSPROG: Technology
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KEYWORDS: Blooms: Remember N4
DATE CREATED:
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DATE MODIFIED:
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3. Organizations cannot have many value chains.
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a. True
b. False
ANSWER: False
RATIONALE:
The value chain is a series (or chain) of activities that an organization performs to tra
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nsform inputs into outputs in such a way that the value of the input is increased. An orga
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nization may have many value chains, and different organizations in different industries
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will have different value chains.
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FEEDBACK: Correct The value chain is a series (or chain) of activities that an organization performs to
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transform inputs into outputs in such a way that the value of the input is increased. An orga
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nization may have many value chains, and different organizations in different industries wi
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ll have different value chains.
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Incorrect The value chain is a series (or chain) of activities that an organization performs to transform
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inputs into outputs in such a way that the value of the input is increased. An organization
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may have many value chains, and different organizations in different industries will have di
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fferent value chains. N4 N4
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value Chain N4
QUESTION TYPE: N4 True / False N4 N4
HAS VARIABLES:
N4 False
LEARNING OBJECTIVES: POIS.14e.1.4 -
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Discuss the traditional and contemporary view of the role that information systems play
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in an organization’s value chains.
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NATIONAL STANDARDS: United States - BUSPROG: Communication - Communication
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KEYWORDS: Bloom's: Remember N4
DATE CREATED:
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DATE MODIFIED:
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4. The concept of a value chain is not significant to organizations unless they manufacture products.
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a. True
b. False
ANSWER: False
RATIONALE:
In a manufacturing organization, the supply chain is a key value chain whose primary
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processes include inbound logistics, operations, outbound logistics, marketing and sales, a
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nd service. The concept of value chain is also meaningful to companies that don’t manufa
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cture products. N4
FEEDBACK: Correct In a manufacturing organization, the supply chain is a key value chain whose
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primary processes include inbound logistics, operations, outbound logistics, marketing N4 N4 N4 N4 N4 N4 N4 N 4 N4
and sales, and service. The concept of value chain is also meaningful to companies that do
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n’t manufacture products. N4 N4
Incorrect In a manufacturing organization, the supply chain is a key value chain whose primary proce
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sses include inbound logistics, operations, outbound logistics, marketing and
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