WGU D351 Functions of Human Resources questions
with verified answers
4 Critical dependent variables Ans✓✓✓ 1. Productivity
2. Employee engagement
3. Turnover
4. Absenteeism
4 job characteristics model Ans✓✓✓ 1. skill variety
2. task identity & signifiants
3. autonomy
4. feedback
4 M's of Workflow analysis Ans✓✓✓ 1. Machines
2. Materials
3. Manpower
4. Money
5 major analysis method Ans✓✓✓ 1. Questionaries
2. Interviews
3. Dairies
4. Observation
5. Subject matter expert (SME) panel
,A benefits specialist works overtime during benefits enrollment because this will
reflect positively on their performance review and because their bonus might be
larger.
Why is the benefits specialist behaving in this manner, according to expectancy
theory? Ans✓✓✓ Instrumentality
A chief executive officer (CEO) is evaluating the return on investment for
conducting performance appraisals with the human resources (HR) department.
Which outcome of a performance management system should the HR
department focus on? Ans✓✓✓ Development
A company establishes an upskilling program in which experienced workers
deliver training for the new hires in their departments. The experienced workers
demonstrate how to use the tools needed to perform the work.
Which type of training is this program? Ans✓✓✓ On-the-job
A company implemented a policy requiring staff to sign a pay secrecy clause.
Which business issue is affected by this policy? Ans✓✓✓ Employee satisfaction
A company plans to launch a new high-tech product line in the next six months. A
talent needs assessment identified a critical knowledge gap among the employees
who are working on the product line.
Which cost-effective strategy should the company implement to address this
issue? Ans✓✓✓ Upskill the workforce
A company recently added a public transportation stipend to its total
compensation package.
Which part of total compensation is this? Ans✓✓✓ In-kind benefit
, A company sells furniture at a low price point, and consumers assemble the
furniture once they purchase it.
Which type of market strategy is this? Ans✓✓✓ Cost leadership
A compensation team creates a work group to review market pricing to
determine the minimum, midpoint, and maximum salaries for several newly
created roles.
What is the outcome of this work group? Ans✓✓✓ Pay grade
A financial analyst is at the top of their pay range and an above-average
performer. The analyst does not want to be promoted to a supervisor level. The
analyst's manager wants to keep this employee engaged.
What should the manager do at the next merit increase period? Ans✓✓✓ Award
a bonus
A hiring manager is having difficulty finding talent for sewer and water systems
maintenance roles due to the overtime hours the job requires.
Which recruitment challenge is this? Ans✓✓✓ Job characteristics
A HRM is using a piece of recruiting software and is unable to see how various
results are weighed in the recruiting system.
Which type of technology is this HRM using? Ans✓✓✓ Black-Box Technology
A human resources (HR) department develops a training program in response to
the organization's necessity to adapt to customers' changing needs.
with verified answers
4 Critical dependent variables Ans✓✓✓ 1. Productivity
2. Employee engagement
3. Turnover
4. Absenteeism
4 job characteristics model Ans✓✓✓ 1. skill variety
2. task identity & signifiants
3. autonomy
4. feedback
4 M's of Workflow analysis Ans✓✓✓ 1. Machines
2. Materials
3. Manpower
4. Money
5 major analysis method Ans✓✓✓ 1. Questionaries
2. Interviews
3. Dairies
4. Observation
5. Subject matter expert (SME) panel
,A benefits specialist works overtime during benefits enrollment because this will
reflect positively on their performance review and because their bonus might be
larger.
Why is the benefits specialist behaving in this manner, according to expectancy
theory? Ans✓✓✓ Instrumentality
A chief executive officer (CEO) is evaluating the return on investment for
conducting performance appraisals with the human resources (HR) department.
Which outcome of a performance management system should the HR
department focus on? Ans✓✓✓ Development
A company establishes an upskilling program in which experienced workers
deliver training for the new hires in their departments. The experienced workers
demonstrate how to use the tools needed to perform the work.
Which type of training is this program? Ans✓✓✓ On-the-job
A company implemented a policy requiring staff to sign a pay secrecy clause.
Which business issue is affected by this policy? Ans✓✓✓ Employee satisfaction
A company plans to launch a new high-tech product line in the next six months. A
talent needs assessment identified a critical knowledge gap among the employees
who are working on the product line.
Which cost-effective strategy should the company implement to address this
issue? Ans✓✓✓ Upskill the workforce
A company recently added a public transportation stipend to its total
compensation package.
Which part of total compensation is this? Ans✓✓✓ In-kind benefit
, A company sells furniture at a low price point, and consumers assemble the
furniture once they purchase it.
Which type of market strategy is this? Ans✓✓✓ Cost leadership
A compensation team creates a work group to review market pricing to
determine the minimum, midpoint, and maximum salaries for several newly
created roles.
What is the outcome of this work group? Ans✓✓✓ Pay grade
A financial analyst is at the top of their pay range and an above-average
performer. The analyst does not want to be promoted to a supervisor level. The
analyst's manager wants to keep this employee engaged.
What should the manager do at the next merit increase period? Ans✓✓✓ Award
a bonus
A hiring manager is having difficulty finding talent for sewer and water systems
maintenance roles due to the overtime hours the job requires.
Which recruitment challenge is this? Ans✓✓✓ Job characteristics
A HRM is using a piece of recruiting software and is unable to see how various
results are weighed in the recruiting system.
Which type of technology is this HRM using? Ans✓✓✓ Black-Box Technology
A human resources (HR) department develops a training program in response to
the organization's necessity to adapt to customers' changing needs.
